Wonderist Posted February 9, 2022 Share Posted February 9, 2022 Hey, just updated to 3.15. Suddenly my snapshots are mving by 2 when I press and release my external TRS pedal. When I press, it moves 1, but when I release, it moves another. I have the release set to none. Not sure what else to do.... Please help! Quote Link to comment Share on other sites More sharing options...
rd2rk Posted February 10, 2022 Share Posted February 10, 2022 After you updated HX Edit After you created a backup After you updated the FW After you performed a Factory Reset Did you restore the backup, including the Global Settings? 1 Quote Link to comment Share on other sites More sharing options...
Wonderist Posted February 10, 2022 Author Share Posted February 10, 2022 I did all that. twice actually.... even changed the settings, then went back to what it needs to be. Didn't change anything. In setting the fs7/8 to bank up and down, it does a single move, but with snapshots, it's always double.... Quote Link to comment Share on other sites More sharing options...
rd2rk Posted February 10, 2022 Share Posted February 10, 2022 Just had a chance to try this. When moving UP, when you hit 3, the next press goes back to 1. When moving DOWN, when you hit 1, the next press goes to 3. This is normal. I couldn't make it go UP 1-3 or DOWN 3-1. Up 1 goes to 2, 2 goes up to 3; down 3 goes to 2, 2 goes to 1. No clue what it means in your case, just proves that it's not a 3.15 problem. At least not on my HXS. Using a Moskey Dual Switch. 1 Quote Link to comment Share on other sites More sharing options...
musicshorts Posted February 11, 2022 Share Posted February 11, 2022 This is happening to me and at least one other user on a Facebook HX Stomp XL group. I notice that if I press and hold either switch, it will go the direction I set it to (up to 2, or down to 4), BUT when I release the switch, it jumps another snapshot, landing me on number 3. When set to "preset up/down" or "bank up/down" they work exactly as they should. Even setting them as stomp 7/8 and use them as bypass switches, they work, although trying to set anything to Stomp 8 as a bypass switch freezes the XL and it is unresponsive. here's a vid of it. I'm using the Ampero Switch Toying around with it, I managed to use command center to make Stomp 7/8 work as Prev/Next Snapshot, but even then it was janky and not working all the time. here's video of me showing the skips and the unexpected freeze as described Quote Link to comment Share on other sites More sharing options...
www98765 Posted March 25, 2022 Share Posted March 25, 2022 On 2/9/2022 at 9:59 PM, Wonderist said: Hey, just updated to 3.15. Suddenly my snapshots are mving by 2 when I press and release my external TRS pedal. When I press, it moves 1, but when I release, it moves another. I have the exact same problem, and similarly, I did not have it with the v3.10 firmware. There is another thread in this forum reporting this problem without a solution from a user with a different brand of footswitch, so it is not ampero switch specific issue. Did you find a good workaround? Quote Link to comment Share on other sites More sharing options...
theElevators Posted March 25, 2022 Share Posted March 25, 2022 On 3/25/2022 at 4:18 PM, www98765 said: I have the exact same problem, and similarly, I did not have it with the v3.10 firmware. There is another thread in this forum reporting this problem without a solution from a user with a different brand of footswitch, so it is not ampero switch specific issue. Did you find a good workaround? Downgrade to 3.11. All these bugs are not worth having a new amp and synth sounds IMO. Unless those new features are crucial to you. Quote Link to comment Share on other sites More sharing options...
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