Where is the Das Benzin? (Probably a silly question)

[MesaSean]

Hi folks, I fired up my Helix after not using it for about a year or so. I did the signed in and did the updated to 3.15.

 

I wanted to fire it up to test out the Das Benzin amp based off the Diezel but it is no where to be found on my Helix. I see in other YouTuber videos the amps are just above the Line 6 Amps but mine just has the Revv amps above the line 6 amps.

 

Am I just dumb or do you have to buy them or something? Any advice on why they are not appearing on my Helix?

 

Thanks so much in advance.

[MusicLaw]

The Das Benzin Mega and Das Benzin Lead Amps have been there since fw 3.0.

 

After performing the firmware update to 3.15, did you perform the Power On Factory Reset as recommended in the HX Edit on screen instructions? And, if you're uncertain of the Power On Factory Reset Footswitch combination for your Helix device (as you didn't mention which model you have) see HelixHelp.com for the Reset Options. 

 

[Note: All the above, presumes you used the latest HX Edit version to perform the entire update procedure, rather than simply using Line 6 Updater to install only the device firmware. If you did use Line 6 Updater, download and install the latest HX Edit version and run it again to assure you have all the latest firmware, drivers, Factory Presets, etc.] 

[datacommando]

On 10/31/2022 at 11:59 PM, MesaSean said:

Am I just dumb or do you have to buy them or something? Any advice on why they are not appearing on my Helix?

Follow the advice given in the above reply from “MusicLaw”.

 

Plus it’s always best practice to read the Release Notes before updating.

 

 

 

Also - FYI - Pinned thread.

Hope this helps/makes sense.

Edited November 1, 2022 by datacommando
Added link

[HonestOpinion]

On 10/31/2022 at 7:59 PM, MesaSean said:

Hi folks, I fired up my Helix after not using it for about a year or so. I did the signed in and did the updated to 3.15.

 

I wanted to fire it up to test out the Das Benzin amp based off the Diezel but it is no where to be found on my Helix. I see in other YouTuber videos the amps are just above the Line 6 Amps but mine just has the Revv amps above the line 6 amps.

 

Am I just dumb or do you have to buy them or something? Any advice on why they are not appearing on my Helix?

 

Thanks so much in advance.

 

Well, the new firmware 3.50 is out so you will probably be upgrading to that. In general, whenever you can't see models that are supposed to be there, either in HX Edit, or on your device, unless you are looking in the wrong category, chances are you have not upgraded to the proper version of either HX Edit, or the firmware. See @datacommando's 2nd link above.

 

If you go to 'Help' --> 'About HX Edit' in the editor, the dialog will show you both the editor and the firmware version. Good idea to check them after every update.