Usb cable disconnected while updating my hx stomp

[Batukancelme]

Hi everyone,

 

As I mention while I was updating my hx I accidently disconnected the usb cable now I cant use my hx as sound interface, I am having driver error and I literally tried everthing. do you have any suggestions.

 

[silverhead]

If this doesn’t work you may need to open a support ticket.

 

 

 

[somebodyelse]

Haven't tried it with a HX product, but it works with the POD Go - 

 

Download the latest version of L6 Updater & HX Edit, and any version, other than the latest, of the firmware.

Boot the HX in to 'update mode' - hold down the 'Page >' button while switching on.

Plug in to you computer and start L6 Updater in 'offline mode'.

Manually install the firmware you downloaded.

When it's done, close Updater, reboot the HX Stomp, do a factory reset.

Start HX Edit and follow the instructions, to the letter, to update to the latest firmware.

 

Like I said, works on the POD Go, haven't tried it on my Helix, but I don't see any reason why it wouldn't work.

[datacommando]

On 1/14/2025 at 7:59 PM, Batukancelme said:

Hi everyone,

 

As I mention while I was updating my hx I accidently disconnected the usb cable now I cant use my hx as sound interface, I am having driver error and I literally tried everthing. do you have any suggestions.

 

When all else fails!

 

This has been this Helix user forum “get out of jail free” card for quite some time now. Just remember to use the latest version numbers whenever a number is listed in the very detailed instructions.

 

Hope this helps/makes sense.