This is my first post in years. I just purchased a Line6 POD HD500X.
I have installed the Line6 HD500X Edit software but It cannot open any of the tones from http://line6.com/customtone/ I have to first save the tone to an area of my hard drive, click file, open, use the drop down arrow to select "all files" to open anything I find on Customtone.
Most of the tones I have found are .h5e extensions but I also cannot open .5xe directly unless I open the tone via the method I have listed above (File, open...etc...)
Any tips or ideas?