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Problems With Live X3 Live And Gearbox After Latest Maverick Driver


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#1 heartworkpauly

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Posted 02 November 2013 - 06:16 AM

Recently just updated my iMac to Maverick and had a prompt to downloaded the latest driver through Line 6 Monkey.

Now I get the following messages

 

Error reads:

Ignoring connection to POD X3 Live

Device has incompatible driver installed.

 

and

 

POD X3 Library Error

Tone Transfer Failed

Reason: (Code 80009000C) MIDI device timed out waiting for a response.

 

Ant help would be greatly appreciated :)


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#2 silverhead

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Posted 02 November 2013 - 06:28 AM

I've seen several reports of errors from users who have upgraded to the Maverick OS. I have not yet seen any solutions or workarounds, nor any acknowledgment from Line 6 that their drivers need to be updated. I suspect you will need to wait for a driver update but that is pure speculation on my part.

 

To get an official response form Line 6 on this I suggest you open a support ticket top work with them directly.


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Life is what happens to you while you're busy making other plans.
.... John Lennon

 

 


#3 heartworkpauly

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Posted 02 November 2013 - 04:22 PM

Would it work if I back tracked and reinstalled the previous drivers? They seemed to be working fine on Maverick before I updated. Just in the middle of a project at the moment :/


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#4 Uniquified

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Posted 03 November 2013 - 09:30 AM

I tried backtracking and when I open Monkey it says I have no drivers installed and Gearbox doesn't recognize by POD X3 Live.


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#5 heartworkpauly

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Posted 04 November 2013 - 01:17 AM

:(


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#6 blacker2005

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Posted 04 November 2013 - 07:23 PM

Same issue. OS X Mavericks
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#7 specktr

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Posted 07 November 2013 - 07:13 PM

Same issue for me 


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#8 mttew1

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Posted 07 November 2013 - 08:13 PM

I'm having the same issue.


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#9 alepasqual

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Posted 08 November 2013 - 07:57 AM

I'm having the same issue


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#10 jfalzate

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Posted 09 November 2013 - 06:19 AM

Hi, I ran into the same problem, I tried to go back to a previous driver release 7.2.3, and Gearbox (3.72) started to work again. I have not yet tested all the functionallity of GB but the connection issues and sync messages disapeared. 


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#11 specktr

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Posted 10 November 2013 - 04:40 PM

Hi, I ran into the same problem, I tried to go back to a previous driver release 7.2.3, and Gearbox (3.72) started to work again. I have not yet tested all the functionallity of GB but the connection issues and sync messages disapeared. 

Thank a lot , jfalzate , work for me  ;)  (ps link for 7.2.3 driver  http://line6.com/sof...e/readeula.html ...yeah 


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#12 specktr

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Posted 10 November 2013 - 04:43 PM

Thank a lot , jfalzate , work for me 


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#13 Uniquified

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Posted 12 November 2013 - 06:34 PM

I tried reloading the 7.2.3 drivers, downloaded from the website. Installation says it works. When I bring up Gearbox (3.72), I still get an error about invalid drivers, and when I bring up Monkey (1.65) it says I have 7.3.6 drivers.  Help! Do I have to do something special to load back-level drivers? Is Monkey telling me the truth?

 

:(


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#14 blacker2005

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Posted 12 November 2013 - 06:39 PM

Thks Jfalzate. Work for me too!!!
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#15 Uniquified

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Posted 12 November 2013 - 07:01 PM

OK, I found how to uninstall the newer driver first. Then the old driver install worked and it got rid of the error message.  

http://line6.com/sup...rom-mac-osx-r85

 

Hey Line 6, can you explain why your older driver works better than the one that supposedly has Mavericks support??


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#16 Sjaak59

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Posted 14 November 2013 - 01:44 PM

Same problem here! I don't know what exactly to do. I'm no computer expert. Please help!


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#17 hansbilsen

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Posted 18 November 2013 - 01:51 PM

Same here; "Ignoring connection to POD X3 Live. This device has an incompatible driver installed."

 

Please update the driver.


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#18 echoraven

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Posted 23 November 2013 - 06:01 AM

Thanks
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Thanks for the assist. Had not plugged my X3 to my computer in a while, thought I'd do an update since I've got maverick and it didn't work. Downgraded and everything is fine! Thanks!


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#19 rmacke

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Posted 28 November 2013 - 09:59 AM

Same issue for me.

 

Hey Line 6 - get off your butts and get us a fix for this.  

 

Thank you.  


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#20 TheRealZap

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Posted 28 November 2013 - 11:22 AM

there is not going to be a fix for gearbox. It is no longer being developed.

Support has ended, Live technical support will end as well as of January 1st.

 

this workaround was posted by another user, and perhaps it will work for you.

 

To remove driver 7.3.6

1- On a terminal run this command   sudo pkgutil --forget com.line6.driver.xtaudio.package (enter)

2- Then this sudo pkgutil --forget com.line6.driver.xtmidi.package (enter)

3- Reboot

To install driver 7.2.9

4- Downloaded driver version 7.2.9  http://line6.com/sof...a.html?rid=5675

5- Run the 7.2.9 driver package to install it and ended the process with a reboot

 

 

 

Same issue for me.

 

Hey Line 6 - get off your butts and get us a fix for this.  

 

Thank you.  


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#21 avanveld

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Posted 04 January 2014 - 05:49 AM

What are we supposed to use instead of GearBox moving forward?

 

(X3 Pro is my device)


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#22 avanveld

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Posted 04 January 2014 - 06:09 AM

This 'fix' did not work for me. 

 

Terminal says i 'forgot' the 7.3.6 drivers. 

 

This linked download doesn't really look like the 7.2.9 it's supposed to. After the reboots and everything Monkey still says i'm on 7.3.6 but when i go back to terminal to re-forget it, i'm told it's not there.

 

awesomely stuck.


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#23 avanveld

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Posted 04 January 2014 - 06:20 AM

UPDATE on my plight - turns out this link posted by TheRealZap is for StageScape M20D, not the 7.2.9 drivers.  

 

A bit more poking around enabled me to find the correct link: (2nd down on this page)  http://line6.com/sof...&submit=Show%3A

 

Still need to know what software we're supposed to be using instead of GearBox


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#24 abltsarr

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Posted 23 January 2014 - 02:51 PM

I've tried to go back to driver 7.2.9, like TheRealZap says. GearBox recognizes X3Live, but when doesn't work fine. When I try to open or save a Bundle File, it acts like the file doesn't exist, or Transfer Fails...

 

What a great crap!

 

Any solution?


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#25 GregTBD

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Posted 24 January 2014 - 07:26 AM

Hi guys...

Got the same problems. I do exactly what proposed by "The Real Zap", and now it rules again with "POD X3 Live and POD X3 Pro".

I use MacBook Pro 10.9.1 / GearBox 3.7.2.

Try this...


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#26 acerboni

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Posted 01 February 2014 - 11:09 AM

it's ridiculous that so far in February 2014, the Line6 still has not solved the problem of the drivers for the old POD X3 with Maverick and you must install the new old otherwise do not work. Dear Line6 are not're no longer a serious and respectful day your customers, in the past I was excited but in the last two years you have degraded to the worst levels of commercial robbery!


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#27 TheRealZap

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Posted 01 February 2014 - 11:19 AM

perhaps you missed the announcement... support for the X3 is ending...

you should probably get used to the old drivers and workarounds etc..

or simply stop updating your mac....

because they are not likely to spend any time correcting issues with devices in which they no longer support.

 

it's ridiculous that so far in February 2014, the Line6 still has not solved the problem of the drivers for the old POD X3 with Maverick and you must install the new old otherwise do not work. Dear Line6 are not're no longer a serious and respectful day your customers, in the past I was excited but in the last two years you have degraded to the worst levels of commercial robbery!


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#28 acerboni

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Posted 01 February 2014 - 11:34 AM

The drivers did not work already when the support for the "old" X3 was not stopped, so I find it unfair behavior adopted, only to push you to buy a product that, moreover, is qualittativamente worse than the old. The seriousness is also seen in the care of their products over time, not nell'ottuso sell to sell, say to the men of that marketing must return to study behavioral economics if they want to survive in a market where quality counts of realzione with the customer. 
One more reason not to take Line6 products in the future if these are the new dictates! 
Too bad I am very satisfied of the old Line6, and I have recommended and did take the products to many musicians, but disgusted with the new!

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#29 TheRealZap

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Posted 01 February 2014 - 01:15 PM

if you had adopted that philosophy when apple dropped support for the PPC processors, then the x3 would still work with your windows computer....

 

seriously though... the drivers stayed the same... apple changed... so lets blame the drivers... ok that makes sense. /sarcasm.


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#30 chullin

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Posted 07 February 2014 - 11:22 PM

I have a Pre ADA mp1 and my pod X3 pro ... but I can not get some of the 2 ..... the pod only gave me good sounds and believed that the ADA mp1 talves get the best ... not doing this something right ...


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#31 antonioplaza

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Posted 09 May 2014 - 08:44 AM

That didn't work for me...

Have this work for all of you?


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#32 tombatossals

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Posted 09 May 2014 - 09:55 AM

Hi, I can't start Gearbox, same problem here, have tried every tip on this thread with no luck.

 

Get an error "This device has an incompatible driver installed" everytime I run it, and "Line 6 Monkey" doesn't allow me to upload new tones to data banks, it shows this error "Error transfering tones. Reason: (Code 8000900C) MIDI device timed out waiting for a response

 

Any hint?


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#33 leo_uz

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Posted 10 September 2014 - 04:31 PM

Go to Applications > Line6 > Lin6 Driver Uninstaller.app and Run

 

then go to > http://line6.com/sof...&submit=Show%3A

and get the 3rd one 7.1.9 and install / restart

 

that worked for me 


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