Leaderboard

Whenever crazy, unexplainable stuff happens, perform a Factory Reset. If the problem persists after that, open a support ticket.

This is how the Teemah defines the modes: Up: Asymmetrical clipping with moderate saturation and slight compression for a wide, dynamic range of sounds. Center: Symmetrical clipping with light saturation, high headroom, and high definition for a big sound. Down: Symmetrical clipping with heavy saturation and low headroom.

I was playing my HX Stomp last night and this happened to me just like the original poster described. The device remained powered but my signal chain stopped. This happened to me a couple times before, twice during gigs! Ugh! However, usually when I power off and back on the unit it is fine. Last night, it repeatedly did this after powering on/off even when I tried different presets that had fewer blocks. I have a big gig this weekend and I'm more than a little nervous.

I know it's happened in the past... and it seems to have happened again. My line 6 Monkey cannot connect to Line 6 Servers. I tried the three older methods of "fixing" the problem by uninstalling/reinstalling (including a registry clean). I also tried to deleting content of the app data folder (windows 7), as well downgrading to various older versions of Monkey. No joy. I'd really like to flash my new HD500x with the latest firmware... any help?

I have 2x HX Stomps. 1 has never given me any issues. The other has had this drop out issue. It got sent back about a year or so ago and they did something to it. The screws were tampered with. It came back with newer firmware than was available at the time and didnt have any issues until recently when it started doing this again. Both of them have always used the L6 power supply as I had room under the board to tie it down. Its started doing this again but Ive always just plugged in a master power supply cable and everything powers up from that. Ill try letting the rest of the board start up before turning on the L6 and see if that helps.

Same problem happens to me now. I got a new HX Stomp yesterday (limited white edition) and the problems occurs in the exact same way. 3.0 is installed. I had a Helix for years and never had this issue with it. Did anybody here find a solution for this besides sending it back? :(

Same happens to me. This past weekend, the sound went silent right before downbeat of the 1st song at a live show. Very frustrating & embarrassing! It wasn’t the cable, or a problem with the guitar or anything. This problem happens to me and usually the only fix is to turn power off/on but even that didn’t work this time & ended up having to go direct thru DI and had to skip using the Stomp altogether. Again, so frustrating to use this unit at gigs not knowing if it’s gonna get thru the entire show. Unreliable!

Same problems for me! After playing for a longer time with USB connected and changing presets the sound is gone and sometimes everything freezes. Today I restarted immediately and disconnected the usb (before restart) After a few preset changes the same bug again. I could repeat the restart and sound gone after preset changes for a few times. But when I waited a little longer before restart everything works as normal. (But of course the bug shows again when playing a little longer and changing presets then.) I had this problem from the start and opened a support ticket in April. Everytime i explain the bug but only get new instructions. Well of course I try it (because I am really interested in getting this fixed. I like the concept of the HX Stomp!) But now after 4 months I am tired of trying new things. I started with firmware 2.82 and now my unit is in 2.92 I bought this expensive device to have a great experience but it is really the opposite.

The gateway to success is this tiny circle with the ellipsis (...). Click it. Search the manual for "Using the Preset File Menu" to understand these options. Manuals for different versions will have different page #'s for the same text. Import/Export is simpler, and separate, but I'm not covering that here.