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I’m not aware of any such thing as Helix Native Studio. I presume you mean Helix Stadium Native. The procedure is a bit different than Helix Native due to the different way presets are handled in Stadium. It is well described in the Stadium Native manual and I suggest you start with that (see Support link at top of this page. Select Manuals). If you are having difficulty come back here with specific details on where the documented procedure is not working for you. Currently Helix Marketplace assets (your paid-for presets?) are not supported in Stadium Native.

Are you using the balanced XLR outs from the Helix to your interface? If not, I'd try using those first and check their ground settings, too.

wanted to share what has worked for me, in case it helps anyone experiencing constant disconnections between Helix Stadium and Stadium Edit on Windows. In my case, when I connected the Helix Stadium directly to my home Wi-Fi, Stadium Edit kept disconnecting constantly, sometimes approximately every 30 seconds. I also tried entering the IP address manually, but the problem continued. What has worked for me is creating a Wi-Fi hotspot directly from my Windows PC and connecting the Helix Stadium to that network instead of my home router. This is what I did: In Windows, I went to Settings → Network & Internet → Mobile Hotspot. I enabled the hotspot. Windows created a Wi-Fi network with its own name and password. On the Helix Stadium, I searched for that Wi-Fi network and connected to it. Stadium Edit then detected my Helix Stadium automatically and connected without me even having to enter the IP address manually. So basically, the Stadium is communicating directly with the PC through the Wi-Fi network created by Windows, instead of going through my home router. So far, the connection has been completely stable. I tested it for around 40 minutes without a single disconnection, whereas with my normal home Wi-Fi it could disconnect every 30 seconds. I can't say this will work for everyone, and I don't know exactly what is causing the original Wi-Fi issue, but I wanted to share it because it has worked for me so far. I'll update this post if I experience any further disconnections after longer testing.

Firstly, congratulations to the Line 6 team on the Helix Stadium XL. The Matrix Mixer, Showcase integration, independent output buses, and USB audio interface have made the Stadium one of the most innovative live-performance processors currently available. This proposal is intended to unlock one workflow that I believe would make the Stadium XL the definitive all-in-one live performance hub for professional touring musicians. ⸻ Current workflow Many modern touring musicians now use a laptop running Cubase, Ableton Live, Logic, MainStage or Reaper as the central show controller. The DAW simultaneously provides: • Backing tracks • Click tracks • Spoken cues • MIDI Program Changes • Snapshot automation • Tempo automation The Helix Stadium XL already receives MIDI perfectly over USB. The missing piece is flexible routing of USB audio returns. ⸻ Current USB Routing Currently: USB 1/2 ✔ Appears directly in Matrix Mixer ✔ Independent level ✔ Independent routing ✔ No DSP path required USB 3/4 Requires DSP Path USB 5/6 Requires DSP Path USB 7/8 Requires DSP Path This means additional DSP paths are consumed purely for routing audio rather than processing it. ⸻ Real-world example Professional live show Inputs Helix • Guitar • Bass • Vocal Cubase USB 1/2 Stereo Backing Tracks USB 3 Click USB 4 Voice Cue USB MIDI Program Changes Snapshot Changes Tempo Changes Desired Matrix XLR (FOH) • Guitar • Bass • Vocal • Backing Tracks (No Click) (No Cue) ⸻ Phones / IEM • Guitar • Bass • Vocal • Backing Tracks • Click • Cue ⸻ Current limitation Because USB 3/4 cannot be accessed directly inside Matrix: Click and Cue must consume one or more DSP paths. This reduces available DSP for: • Dual Guitar amps • Bass processing • Vocal processing • Parallel effects • Additional routing ⸻ Proposed Feature Expose: USB In 3/4 USB In 5/6 USB In 7/8 as Matrix Mixer sources. Exactly like USB 1/2. Each should provide: • Level • Pan • Mute • Solo • Assignment to: • XLR • 1/4” • Phones ⸻ Even cleaner implementation Instead of adding three additional Matrix channels: Simply allow the existing USB Matrix source to choose its source. Example: USB Matrix Source ○ USB 1/2 ○ USB 3/4 ○ USB 5/6 ○ USB 7/8 This would require almost no UI expansion. ⸻ Additional Enhancement Allow multiple USB Matrix channels simultaneously. Example: USB 1/2 Stereo Backing USB 3 Click USB 4 Cue USB 5/6 Playback Stem Each independently routable. ⸻ Why this matters The Stadium XL is uniquely positioned to become: • Guitar Processor • Bass Processor • Vocal Processor • USB Audio Interface • Playback Engine • MIDI Show Controller • Monitor Mixer inside one device. No additional interface. No external mixer. One USB cable. One pedalboard. One MacBook. ⸻ Competitive Advantage Many touring guitarists currently carry: • Guitar Processor • Playback Interface • MIDI Interface • Small Mixer The Stadium XL already contains almost everything required. This firmware enhancement would allow many musicians to eliminate: • Additional USB interfaces • Playback mixers • Extra cabling resulting in: • Faster setup • Fewer failure points • Easier travel • Simpler stage footprint ⸻ Why this fits the Stadium philosophy The Matrix Mixer already supports multiple non-DSP sources including: • USB 1/2 • Bluetooth • Aux • Showcase playback • Click • Count-in Extending Matrix support to additional USB return pairs would be a natural continuation of this architecture and would greatly enhance the Stadium’s role as a complete live-performance hub. ⸻ Final Thoughts I’m a professional touring musician building my live show around the Helix Stadium XL. My goal is to use a single USB connection from Cubase to carry: • Backing tracks • Click • Cue tracks • MIDI Program Changes • Snapshot automation while using the Stadium XL as the only stage processor for guitar, bass, vocals, monitoring, and FOH routing. This enhancement would make that possible without additional hardware and would elevate the Helix Stadium XL into a class-leading solution for modern live performance. Thank you for considering this feature request and for continuing to develop such an innovative platform.