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At my age, if I remember what I had for breakfast, I'm doing good. Seriously though, I thought for sure I used to download it from the Line 6 site. But now, I'll go through the updater. Can't wait to get some time to try out all the new stuff. Thanks again all!!!!

Thank you!! What happened is when I had clicked on the updater, it showed Helix 2.3. I was confused and thought that it wanted to update it to 2.3. But once I pressed enter it did the rest.

Hello. I've updated my helix on this same computer over and over. I use Firefox. But today it's not letting me. When I press the download on the update page, I get to the accept page and then as it's about to begin, I get an error message. I've attached it below. I've updated both the updater and the HX Edit. Any idea? Thanks, Ron

My update said 2.60!

Ok thanks.

Greetings. As a noob to this site, I just need to ask one question. The 2.50 update info shows to be posted above back in 2016. Does that mean someone just does an edit to the post for each upcoming update? Sorry if it's a dumb question. Thanks! Ron

Drink lots of fluids.

Watching the many steps on that video just to hear music is something! While I totally get that this is a pro unit, it is interesting that there isn't a Mix input for items like an ipod, ipad or other such units to playback songs. I also play drums and my Roland TD-20's have a mix in on the back of the unit with a separate knob on the front of the module to adjust how much music input there is to the drums. This isn't an issue for me, but because of this thread, it reminded me of my electronic set. It's just plug and play.

Perfect!! It took me a bit to figure out which buttons to push to get to the learn controller, but once I got there and pressed the button, it asked me to move the pedal and BINGO, it works. Thanks for the excellent tip!

Howdy! I was learning about snapshots, so I created 4 different ones across the bottom. The 4th is for a wah. When I added the wah (in front of the cab), I get the low end sound of the wah, but when I press the pedal, it does nothing. I removed it as was recommended and added a new wah, nothing. Is there something I'm doing wrong? Is there something in global I need to do? I've tried to find videos and nothing comes up. Any ideas? Thanks, Stumped in Memphis.

Mine did it twice. I've had it on maybe 3 times since and it's back to normal.

Gratz on the Helix. The hardest part, buying the Helix, is over. Now comes the fun part, learning. I am a novice when it comes to building tones. When I owned the Pod X3, the only thing I did was download custom tones from the site and add them to the empty slots. Now I am having a blast creating presets. Watch every YouTube video you can find. Open up a user preset and start dropping amps and cabinets. Figure out how to adjust the tone to your liking and then pop in effects and your choice of options. Save rinse repeat. Really just take your time and dive in. Have fun.

Got it. Thanks for clarifying. I've been messing around with it, turned it on and off and it's fine. Thanks!!!

Well I decided to play around with the Helix. Big issue. Once I turn it on, it begins loading all the presets over. So, I let it happen, reset global and added back in my bundle. Then redid the IR's. Turned it off and back on, and now it's reloading presets again. This isn't right. Any ideas?

I did the update this morning. Pretty much uneventful. I saved all my presets to a bundle and reinstalled them. I haven't had a lot of time to dig in, but I did notice the one snapshot test I made a few days ago, all the snapshot names were gone. As for IR's, I decided to start over. I now have those loaded and we'll see how things go when I get a change to turn on the Helix.

Ok, I figured our what I was doing. I selected the IR, chose 1024, and it went back to the IR box. That's when I realized something was missing. I looked down and saw the far left knob under Select IR. So, I turned it and DUH, there they were as I spun the dial. I guess I hadn't brushed up enough on my IR videos. But now, it all makes sense. YAY! Thanks, Ron

I had the same issue today. I downloaded and unzipped some free IR's. I dragged them from my computer file into the Helix IR editor. On the Helix, I also saw those two IR files, but nothing else. So tomorrow, I'll try the 1024.

No it's new. Yes I did get a really good discount. I'll check with my rep on Monday. Thanks for the tip.

I'm pretty sure Sweetwater told me it was a second year free. Was your three years from Sweetwater?

Thanks for the kind words. I turned 65 this past January. I'm not a shredder (or fast lead player) even though I watch enough videos to try and learn. But I have fun playing and pick up one of my guitars every day(I have a few. ;-) ). I also play bass which is another great reason to own the Helix. I work from home, so upstairs in my office/studio, I keep 2 of my guitars by my side at all times. Downstairs, I keep one guitar in the den. Yes the kids are grown and gone, still have a wife, but I am lucky there. She's the one who supports my G.A.S. and pushed me to get the Helix. She plays golf twice a week, I play guitar every day. Fair trade off. I know the Helix will be a learning curve, and I've watched some videos, but I've not found anything that walks me through the steps that I can understand. I know they are out there, and I'll find one that sinks in. Looks like the unit is coming on Monday. I'll be ready!

Greetings. First let me thank you all for your support in my quest to get a Helix. As an old guy who no longer plays in a band, I've always enjoyed my Pod X3 in my home studio. I never did much with it other than click my short board for presets. On occasion, I'd tweak a reverb or something simple, but never save it. Now, it's time I stepped up to the plate and tried my hand as this beast. Just hope I can tame it like you guys have. I love playing games to get money to buy something. So, I put a bunch of stuff on ebay including my Pod X3. It all sold in a matter of days. Next thing I knew I was within a few hundred bucks of owning a Helix. Plus, I was able to move out some things that just collected dust. Now someone else can put them to good use. To everything turn turn turn . . . Anyway I digress. I called my rep(Jeff Hollman) at Sweetwater and he made me a heck of a deal. Not only that, but he said they make sure the unit is up to date on the OS so hopefully that means it will come installed with latest version. What I didn't know was they give you a second year of warranty free which is awesome. I'll either have it this Saturday or possibly Monday. I can not wait to plug it in and watch all the pretty lights. ;-) I am a happy old man! Thanks again. Ron

Hi all. I appreciate all the help. I did talk with my rep at Sweetwater. All I have to do is pull the trigger. I've tried to watch what videos I can find, and read what I can, although I find visual learning much better for me. I really want this Helix, but I'm questioning myself as to learning it. I've yet to find a video that starts you from the beginning and walks you though things. Am I just missing it? I sure want to have a decent understanding before I get it delivered. Anyone know of any specific videos that can give me some direction?

Great info! I'm soaking up as much as I can. Still in overload mode at this point, but I so appreciate all these links. For an old geezer like myself, I'm very motivated to get as much out of the Helix as I can. Can't thank you all enough.

Aha! Searching for Helix IR's on youtube has opened doors to videos I would have never seen. While I'm still all fuzzy on editing anything at this point, watching the first IR video and how to place it in the chain was inspiring. Scott at The Helix Channel mentioned he picked up a bunch of free IR's. Where would he have found them? On this Line 6 site?