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  1. I have some presets that split to an A and B signal paths. I use the left mono 1/4” output to an amp and the XLR left mono to the house. A and B signals are summed together into both 1/4” and XLR left mono output equally. If I where to use both right and left 1/4” outputs. Will the left mono XLR output keep the A and B signal path summed together? Thanks, Wayne
  2. I have reloaded 3.01 firmware, set Tempo Pitch parameter to transparent, didn't change anything, still have the modulation effect.
  3. Thanks Phil m, I will look into that, I appreciate the input. Logically thinking about this. With firmware 2.95, the one before 3.0. Tempo pitch on or off, it didn’t happen. With firmware 3.0 or is it 3.2, it does. That would lead me to think there is an issue, bug if you would. I would think that when pressing a preset button. The only thing that would happen is no sound. That is why snap shots are so popular. There is no Millisecond delay you would get when changing from preset to preset.
  4. I have uploaded the audio file again. Seems to be there now
  5. I have updated to firmware 3.0 twice. Same thing happens. When switching presets, or just re selecting the same preset. There's this modulation effect. I attached a small audio clip. Anybody else have this? The audio file I had is now added Track_1,_Rec_(2).wav
  6. jcspirited

    Bank jumps

    It is still under warranty. Thought about it, didn’t because of warranty
  7. jcspirited

    Bank jumps

    I have heard back from support. They referred me to a local repair shop. Emailed the shop, could take a long time to repair(get parts). Ok, I looked into the extended warranty for the Helix to take advantage of the loaner program. My Helix is still under warranty. Just want the loaner. Because the issue with the bank button happened before I bought the extended warranty. Will I still be able to get a loaner. Or will the pre-existing not qualify.
  8. jcspirited

    Bank jumps

    My bad, just deleted it.
  9. jcspirited

    Bank jumps

    There is a support ticket open. They told me to do a reset, I did. I responded to it. Mentioned the reset didn’t have any affect. Waiting to hear back. I’ve thought about cleaning the button. I’m concerned about voiding warranty. If I clean it and it’s a bad button. Will it get repaired/replaced?
  10. jcspirited

    Bank jumps

    Did a reset, still bank pumping. Notice the down bank mostly
  11. jcspirited

    Bank jumps

    It seem to be hardware. I’ll reinstall the firmware see if it resolves the issue Thanks silverhead
  12. jcspirited

    Bank jumps

    My Helix jumps banks, I have to press the up or down bank button a certain way and even then it jumps banks. Any info would be helpful
  13. I have a helix floor with newest firmware. I noticed that my presets have this tremolo effect. Just started a few days ago. And no I don’t have any tremolo of any kind. Anybody have anything like it
  14. Thanks, I misunderstood the remove option. Press the preset button, select Rename Snapshot, select Remove. That is to remove custom snapshot name. Not the snapshot Some times you can’t see the trees because of the forest.
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