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rtjpez

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About rtjpez

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    Just Startin'

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    3
  1. rtjpez

    Helix Vs. AX8

    I talk to the Line 6 customer service today. I told him about the problems I was having. I also ask him when was my Helix was made because I wanted to make sure that I had every update that I needed. When he told me and I told him about every firmware update that I did he said that everything looked fine from there but he did tell me to make sure I go ahead and reset it. So this time when I reset which I usually do hold the 9 and 10 button down I held it for about 20 seconds until I got the second message on the screen and let it go and the reset seems to be working. The only thing is that the preset button when I turn it to the right one click it's supposed to change the preset no problem, but every once in a while I'll turn it and it won't change the preset. It's like when I turn it too fast and automatically changes real fast but when I turn it slow sometimes it doesn't change it all. I emailed him back and told him about the problem. It's not a big deal since I'm going to use in the foot switches, but I just see if this was a normal thing or was it something that had to be changed out or whatever has to be done to resolve this issue.
  2. rtjpez

    Helix Vs. AX8

    Also just reading about the latest 2.30 problems when people have downloaded and installed it can be found very easily.
  3. rtjpez

    Helix Vs. AX8

    The glitches and sound issues and scrolling hesitation were from previous updates.
  4. rtjpez

    Helix Vs. AX8

    Just recently the AX8 was on sale for 1,099.99 and the pedal was about $40.00 cheaper. I was ready to sale my line 6 Helix on eBay and put it up for grabs. I had it up for a few days. What changed my mind was that two days later is what still bothered me not just getting a real good sounding unit, but the fact of not having two amps at once on the AX8 really bothered me. I am trying to be patient with all the line 6 Helix firmware update s, but there is still a need for a lot of improvement. I still have glitches with sound issues, and sometimes the unit hesitates when scrolling through amps for example. I am up to date with the 2.30 firmware. I wish line 6 could create a program to link with the Helix to run a diagnostic test to see what is going on. Maybe it may be missing a update or just have to install a download again. 1-2-18 I went back to the Fractual site and learned that the AX8 out of stock and that I would be placed on the waiting list, and the sale price ended. So I am keeping my line 6 Helix and hoping that with more updates coming, and these problems that I read with the latest firmware 2.30 update will be resolved and keep on adding stuff to this unit.
  5. rtjpez

    Helix Vs. AX8

    Just recently the AX8 was on sale for 1,099.99 and the pedal was about $40.00 cheaper. I was ready to sale my line 6 Helix on eBay and put it up for grabs. I had it up for a few days. What changed my mind was that two days later is what still bothered me not just getting a real good sounding unit, but the fact of not having two amps at once on the AX8 really bothered me. I am trying to be patient with all the line 6 Helix firmware update s, but there is still a need for a lot of improvement. I still have glitches with sound issues, and sometimes the unit hesitates when scrolling through amps for example. I am up to date with the 2.30 firmware. I wish line 6 could create a program to link with the Helix to run a diagnostic test to see what is going on. Maybe it may be missing a update or just have to install a download again. 1-2-18 I went back to the Fractual site and learned that the AX8 out of stock and that I would be placed on the waiting list, and the sale price ended. So I am keeping my line 6 Helix and hoping that with more updates coming, these problems that I read with the latest firmware 2.30 update will be resolved and keep on adding stuff to this unit.
  6. rtjpez

    deleted a factory preset

    I have done that also by renaming it. As I recall I redownloaded the file saved on my computer when I did the 2.30 update. It worked. I just did the whole bundle again.
  7. rtjpez

    Helix Bug Reports

    I updated my Helix 2.30 Software. When I try to tune my guitar it doesn't register hardly at all. So is a simple fix of resetting holding 5 and 6 button down and reset it and then reload my patches?
  8. rtjpez

    Alternatives to standard 4CM

    Ok, I like the best of both worlds using my amp with the Helix. Ok what ever method I choose I cannot decide just to select just a preamp block and save DSP for snapshots. The problem is that I lose a lot of tone especially with the high gain amps. I have to rely on the EQ to try to get that tone back. I used to run right in the front of the amp in a clean Channel mode that way I would not have to do some adjustment just to get the hard metal sound. But that's the general rule with preamp on top of the preamp is not good and creates a little bit of noise I know it's just noise only in a clean Channel but not in the other two channels. I have a marshall jcm 2000 TSL 100 amp. I guess my question is how many of you use the 4 cable method or return the back of the amp and what amp model do you choose. Just a preamp or an amp? I know not to run an amp and cab because the cab inhibits performance especially on some of the patches that I have a separate cab or when I have to turn it off because it just impedance the sound and sounds better playing through my slanted Marshall 4 X 12 cab. Your thoughts one that's because I really love the metal tone like getting Metallica and Judas Priest and so on and so on. So your thoughts on this and what have you experienced.
  9. rtjpez

    Helix into Spider V

    I was wondering if anybody was considering using Line 6 helix and running through the spider V with the amp off. I'm not sure if it would damage it but I would like to have that capability?
  10. rtjpez

    Helix causing interference with my amps

    I just got my Marshall back today and I'm happy to report that they found the problem and fixed it that two other repair places cannot find wrong with it. The crackling noise was due to potentiometers being dirty. They clean the Jacks and switches. They tested the tubes, check pin voltages, set bias at 70 Ma tested all function and they checked out okay.
  11. rtjpez

    Helix causing interference with my amps

    Well the hum x did help eliminate the noise through the little Fender amp. now the Marshall Half Stack is in the repair shop getting other stuff done so hopefully I'll dress that. I think it may be a separate issue. I'm not sure because I had a hum X before at one time and I still got a little crackle through the amp
  12. rtjpez

    Helix causing interference with my amps

    I do live in the u.s.
  13. rtjpez

    Helix causing interference with my amps

    Some of the stuff I stated in my previous comments before like I'm not hooked up to the USB and other stuff the electrician check the grounding and everything else now as far as being on the same circuit could be a possibility but I know two different rooms and the same scenario obviously they are two different circuits okay maybe not but how do I correct the problem do I keep them on separate circuits or from there that's the question how do I fix it so it stopped different rooms
  14. rtjpez

    Helix causing interference with my amps

    At the time I didn't have any LEDs when my Marshall stack was doing the noise and crackling sound I don't remember having LEDs at the time. CFL I forget what CFL means but thanks for the oscilloscope and a question I should be asking electrician is what can I do to eliminate it.
  15. rtjpez

    Helix causing interference with my amps

    To both who Commented. First the electrician tested the outlets use them multimeter and determine there was no problem, and getting 120v steadily. I'm not sure what other tests to do but when you have two different Outlets two different Furman power conditioners and you do not even have the Helix on, it's causing the problem. The other thing the USB is not plugged in oh by the way the den room is my game room which I have the stuff hooked up but when I use the computer I go into my family room the same thing happens to two different Outlets so I am going down Guitar Center today and try to see if the hummocks is going to eliminate part of my problem or if I could spend more money and get more of a better conditioner the ones I have or 6 Outlets and I can't remember the model number off-hand but there about 50 bucks a piece. Now I tried not using the cell phone in the area there are two dimmers one is in the family room and one is in the foyer now I'm not sure if I should just invest in a better power conditioner I'm going to go with a hum X again see if that eliminates one problem as far as my Half Stack it's in repair shop. I'm going to have them look at it and I made a video and let them listen. I told him about the problems that I was having so hopefully I'll get solved today
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