vstrattomusic
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I'm in Spain. I've looked at Yamaha's website trying to find a contact but I can't find anything that could be related to my case or Line 6. Or it directs me to the service center that I'm already in contact with. The thing is I'm not a legal savvy person so it's not like I can start saying things I don't know the real meaning of. What I can do, is complain about it on the forums. That seemed to be useful at least a few years ago, but now it's getting me nowhere. Usually people would complain in the forums and a person from Line 6 would help out with the ticket. But DI told me basically since I'm in Europe it's Yamaha's operation and they can't get involved. So I bother the customer support and they say "Sorry for the delays, there's nothing we can do.", ask the service center and "We don't know, it's not here yet, we'll send Yamaha a mail". I can't seem to raise a big enough ruckus. But I will always remember this, and I will tell this to every person, every review of every place involved in this, I will make sure to warn people. They could have told me to lollipop off and not given me a replacement, and I would have been stuck with the broken pedal. But here, they agree to give me a replacement if I bring the LT to the service center, so I did, and they make me wait 6 month so far without a unit. This is nothing like the wonderful stories that you hear online about L6 and their customer support.
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I asked DI on another forum and he said that they can't help me since I'm in Europe and this is Yamaha's business. If I wasn't calling the service center every month and sending tickets to customer suport then it would have been total silence. And after half a year they still can't tell me when it will arrive.
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I sent mine to the service center in April and still nothing. 6 months now with no Helix. Also a Helix LT with a broken pedal, it's one of the older ones and they agreed to give me a replacement...but yeah 6 months and I'm still waiting.
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I'm not mad, just joking around. You know I guess while I'm at it I could drill a few holes in the chassis and attach a fan for better ventilation. Connect it to whatever powers the pedal since that no longer works. Or if we get really DIY here, I could cut a square around the pedal area, fill it with little tiles, repurpose one of the inputs and build a little fountain so my cat can drink water from it while I play the guitar.
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Are you an AI?
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Velcro?? Why not weld it to the Helix LT, then glue the Exp 1 input with silicone? Maybe I could saw off the whole pedal area with an angle grinder, then weld it together with the end part, making a one-off, ultra unique, pedal-less Helix LT. Minds will be blown when people see that lollipop
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vstrattomusic started following Helix LT vs DT880 Pro - a bit of an accident and Helix LT pedal broken - 2025
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I wonder if they still replace these units. I bought mine in Jan 2018 and haven't used the pedal much. Decided to use it yesterday modulating some effects and it was broken. Already opened a support ticket. Also since I don't have any warranty after 7 years I've decided to open the Helix LT and take a look at what's happening inside. It seems to be the same problem that people were having years ago. I've taken a few pictures. The other side
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Using Helix as an interface for DAW amp sims
vstrattomusic replied to vstrattomusic's topic in Helix
Cubase 12. But I used to use Studio One 4 and it had the same problem. I think I've fixed it now. Wish the latency was a bit better though! -
Using Helix as an interface for DAW amp sims
vstrattomusic replied to vstrattomusic's topic in Helix
Yep just figured something out. Apparently it was some issue when using the control panel at the same time as HX Edit. With HX Edit closed I can change the buffer size. It's true about the latency, but it's not ultra terrible. Good enough to audition some VST amps and effects. -
So doing this is pretty easy in itself. Just mute the output in the patch and use Input 7 for the track in the DAW. But what bothers me is that it seems like there is no way the change the buffer size? Like in the driver control panel there is a slider for it but I don't think it's working or making any difference. No choice to change sample rates too, I guess it just uses the project sample rate. So weird...
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Helix LT vs DT880 Pro - a bit of an accident
vstrattomusic replied to vstrattomusic's topic in Helix
I hope they last a long time! It does seem like a very easy mistake to make, especially on the Helix LT which doesn't have it's own headphone volume knob. I've read the manual again and have seen that the impedance is 12 ohms on the Helix LT headphone output. The 1st gen USB powered Scarlett 2i4 has <12 ohms and basically wasn't recommended to power 250 ohm headphones. But the Helix LT has 12 ohms and apparently can drive them just fine..So basically it means that it's not enough power to fry them right? I hope.. Anyways it was still very loud and after a few days my ears seem to be fine...I wish I had a decibel meter to see how loud was the sound going into my head! -
Hello everyone, long time no see! Today I got some brand new DT880 Pro, the 250 Ohm version. Since I saw that my Scarlet 2i4 can't fully power them, I decided to use my Helix LT as an interface for the time being, since the manual says that it has plenty of juice to power high impedance headphones. The thing is my Helix has the volume knob on 10 all the time since the factory patches are so quiet, so without realizing I start up a song on my computer and I get hit with the full power of the headphones, almost like getting punched. It was like 1 second before I turned it down. Fortunately it was a quiet intro, but still extremely loud. So the question is - how much juice does the headphones output give? Did I possibly damage my headphones? They didn't distort or crackle. But it was way beyond normal or listeneable. Since I don't know the technicals about headphones I don't know if they could start sounding different after this? They sound the same to me.. just worried that I might've ruined my brand new headphones? (Or damaged my ears..) I can't be the only one that has had this happen to them :O
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I wish the PV Panama model had a Mk.1 and Mk.2 switch and a 6L6 / EL34 switch, like the TSE x50 v2 plugin.
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The amps are all over the place, the PV Panama is really old I think? There's threads about it in the POD HD forum I think. The settings of the amp are crazy, you have to resort to some extreme settings to get the tone you would get from the real one. In the older models like the PV Panama and the Cali Rectifire the Master Knob makes a huge difference in the tone, like if you would tweak from 3.3 to 3.7 you can hear the difference. But in the newer models like the Revv or the Archon it doesn't? It's really confusing. It's such an important amp! I would really like to see it redone, or a 5150 II or 5150 III if they like that better.