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Everything posted by guitphil

  1. guitphil

    Helix Bug Reports

    Fwiw, I have a "default settings" patch dedicated to my favorite effects settings. The nice thing about the helix is that i can copy and paste a block from one patch to another with settings from the original block kept in tact. But yes, being able to save user setting defaults would be nice. Saving multiple user defaults would be even better.
  2. guitphil

    Helix Bug Reports

    That appears to have taken care of the problem but not at first. After doing the reset, touch copy snapshot still didn't work. Then I went ahead and loaded on my backup. Still no-go. Then I powered the unit off, waited a minute, and the powered it on again. At this point Helix went through "rebuilding presets". After that, the touch copy snapshot worked. Doesn't instill a lot of confidence when a user has to do a rain-dance get an update loaded and working properly. Sincere thanks again for your help.
  3. guitphil

    Helix Bug Reports

    Thanks for the suggestion I'll give it a try and report back.
  4. guitphil

    Helix Bug Reports

    I can confirm that the touch-switch snapshot copy issue was not fixed with 2.81. I'm rolling back to 2.71
  5. guitphil

    2.81 Thanks!

    I had just rolled back to 2.71 a day or so ago and am going to try this latest update to see if I can actually gig with it. Fingers crossed as I like a lot of the enhancements but the bugs have me concerned. Losing the touch copy snapshot with 2.80 was a disappointing surprise. I actually use that quite a bit after getting accustomed to using snapshots. The main thing that drove me to update to 2.80 in the first place was several instances of alternate tunings on Variax randomly carrying over to other alt tuning presets. Anyway, appreciate the fast turn on updates.
  6. guitphil

    Helix Bug Reports

    I 2nd this.
  7. guitphil

    Helix Bug Reports

    The non-working soft touching button to copy snapshot is same for my Helix Floor. I ended up rolling back to 2.71.
  8. guitphil

    Helix floor / Variax custom tuning glitch

    Not sure how old the OP is as the date stamp is without the year but I have had the same issue with my JT-69 and Helix Floor. Never had a problem with my old HD500X. The latest episode was at a gig last night where I have a patch setup for acoustic intro and then an electric solo section which is switched via snapshots. Have used it before successfully and also have had glitches with random tuning. For some reason the acoustic snapshot at the intro of the song was de-tuned a whole step and then when I switched to mags for the electric solo it was of course in standard tuning. The other band members didn't readily notice because there's no other instrumentation at the very beginning of the song. I've had this happen several times before where it seems as if the Helix or Variax is remembering commands from a prior patch from previous use and then when the unit is powered on again it's somehow misplaced or not reset. What's weird is that I had at least 10 other patches and multiple snapshot changes prior to the event in question. I play in a Pink Floyd tribute band and these types of things are disastrous to our show. Beyond cringe. We were cruising along just fine until this happened and it really killed the momentum and energy pretty much the rest of the night.
  9. guitphil

    Helix Models “Based On” Full Listing PDF as of FW 2.60

    Just wanted to post a thank you to the OP. I just acquired a Helix floor unit a few days ago and am in the process of rebuilding a lot of my patches form the HD500X that served me well for a long long time. Also a big thank you to Line 6 for making available the Legacy models. I was a bit disappointed at first that some of the versions on Helix were missing what I thought were improvements on the HD. e.g., tone control on the Arbiter Fuzz, mid control on Tube Driver, etc. Problem solved. If I hadn't found this posting it likely would've been quite awhile before I knew of the legacy models if ever! This thing is deep!, but I'm already seeing where it will make my life easier with my live performance situation.
  10. guitphil

    HD 500 LCD Replacment

    Just want to say thanks for this post. I had an LCD issue and the disassembly and cleaning did the trick. A bit of a challenge but the display is working and looking good as new.