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Found 2 results

  1. For Mac: 1) Launch Live, go to 'Live -> Preferences -> File Folder' 2) Make sure that 'Use Audio Units' and 'Use VST Plug-in System Folders' are turned on. 3) If the steps above are not working, please try re-scanning for it again by clicking 'Re-scan Plug-ins' For Windows: 1) Launch Live, go to 'Options -> Preferences -> File Folder' 2) Make sure that 'Use VST Plug-in System Folders' are turned on. 3) Make sure the correct location is chosen under the VST Plug-in Custom Folder option. The location of the plug-in files depend on the location setting made during installation. The default locations are as below: 64-bits - C:\Program Files\VST Plugins 4) If the steps above are not working, please try re-scanning for it again by clicking 'Re-scan Plug-ins'
  2. 1) Launch Logic Pro X, go to 'Logic Pro -> Preferences -> Audio Units Manager'. 2) Make sure Helix Native is in the list and the box is ticked. 3) If Helix Native is not in the list, but the file "HelixNative.components" does exist in the location '/Library/Audio/Plug-in/Components/, please try the steps below: 1. Quit Logic 2. Click on the "Go" Menu in the Finder while holding down (alt) to access the 'username/Library' folder 3. If there is not a HelixNative.component in "username/Library/Audio/Plugins/Components, please copy it from Mac HD/Library -> Audio -> Plugins -> Components and put it into username/Library/Audio/Plug-in/Components/ 4. Move the com.apple.audiounits.chache file o the desktop for backup. 5. Relaunch logic, and see if you can re-scan for plug ins.
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