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Found 3 results

  1. Finally opened up my Helix to lubricate the pedal... ...and found that one of the shoulder washers (the cylindrical ones that go around the bolt, with a perpendicular flat section) had actually broken. Where the heck does one get replacements for it? I don't even know what precise size it is as it seems to be metric, so I can't just order it online. And FullCompass does not have them. Help!
  2. The electronics in my out of warranty JTV59 are dead. Has anyone gone thru the process of getting a Variax guitar repaired in Canada? Are parts available? It probably needs a new main board, something I could easily install myself.
  3. Amazing repair work. I sent my Helix to Line 6 So. Cal. on a RMA. They received it early on the 12th of August and I just got it back this morning around 9:30am Pacific. I then uploaded 25 IRs and 4 User setlists; not all the setlists are at 100% so maybe 120 presets all together. And I did install the setlists not the individual presets just for the heck of it. Then I overwrote several of the presets with other presets as a test. Before I sent it in I could recreate my issue repeatedly. After stress testing it and doing everything I could to recreate the issue there was not one hiccup other then the rebuilding presets the first time I restarted the unit after loading my presets. Other than that I have had several hours of trouble free performance. But there is more! The reverb and echo FX blocks I use are ... "WOW" ... crystal, more pronounced, and almost sound like higher then high fidelity components got installed. I am now toning down my reverb and echo FX blocks as well as reducing the gain to below 0.0 on my normal global EQ setting. Playing a Fair this Thursday. Can't wait Thank you to Line 6 repair Dennis
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