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Line6ers, We've come to the point where Line 6 Monkey will no longer be available. There's a server issue that has rendered it unusable. Additionally, making it work for products that we no longer make or support is no longer feasible. Until we completely remove Monkey from our Downloads page in January 2025, we have a workaround that will allow you to use Monkey: Download and install Line 6 Monkey (Windows) from line6.com/software. Download the firmware you want to install from line6.com/software. Download your device's drivers from line6.com/software and install them. Launch Monkey. Click on the Monkey icon in the upper left and select "Diagnostics…". Click OK to the window that opens. In the Explorer window that appears (C:\Users\yourname\AppData\Roaming\Line 6\Line 6 Monkey), remove any .cfg file that may be present. Copy the attached "default.cfg" file into the above location. Quit Monkey then relaunch Monkey. You'll know this change worked if you can see a full list of devices to update. You should now be able to connect your device to Monkey and perform an “offline” firmware installation. When you click on "Firmware", then the "Update Selection" button, point Monkey to the location on your computer where you downloaded your device's firmware, such as your Downloads folder or your Desktop. If you run into trouble, you can always reach our support team at www.Line6.com/company/contact. We expect the workaround to work on macOS 10.14 and earlier, since that was the last one to support 32-bit apps such as Monkey. "Diagnostics" is in the Line 6 Monkey menu. default.cfg
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Apple's policy is that if you acquire an app, free or not, the app should be available to download to any of your personal devices. However, as the app is updated, it's requirements may change and prevent fresh downloads on older devices. Example: If you attempt to download AMPLIFi Remote to an old device, and the minimum iOS version is 11 or above, you'll get an installation error: "This application requires iOS version 11 or later. You must update to iOS 11 in order to use this application." To get AMPLIFi Remote onto the older device, you'd have to first acquire the app via iTunes on a computer, or via the App Store on a device that is running the required iOS version, then download the app on the older device. Note that iPhone-only apps won't appear on an iPad, and vice versa. For our example, we'll use iTunes. Use the search box for the name of your application. Select the app in the search results. Click the Buy or Get button to acquire the app (you don't have to download it). Use your older iOS device and search for the exact app in the App Store or click on the Purchased icon in the lower navigation bar. When you locate the app, click the Install button. After you click Install, you'll see a popup indicating that there is an older version of the app available for download. Click Download to install the last compatible version.