rlhjr34 Posted January 14, 2017 Share Posted January 14, 2017 My apologies if this is asked all the time. I tried to resolve this by reading through the threads. I can't really make heads or tails as to which update is current, and what steps need to be followed to get this working correctly. I appear to have the latest firmware for the Helix installed according to the boot up screen and what I could sift through on here. Yesterday I unboxed my Helix rack and have a MacBook Pro (latest model) that I connected it to via USB -- to USB/USBC dongle--Macbook Pro USBC port. Worked ok, and recognized the MacBook Pro just fine. Today it isn't recognized at all. I checked my System Preferences and it does not show up in the sound options either. My Audio connection for the Helix is to a pair of monitors via XLR connections to each. So my setup isn't too complex and should be pretty straight forward? The other issue is I downloaded the editor (I think?) and got a column only? It shows the preset names, and says Export and Import Impulses and that is about all it does. I had seen other youtube videos where it shows the preset information in addition and you can make adjustments inside the preset, it basically mirrors the screen on the rack. Is there a different editor I should be using? A firmware update I need? Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.