asguitar0 Posted January 14, 2019 Share Posted January 14, 2019 I bought a used podhd500 about 6 months ago and have no details other than the 'PN' and 'SN' codes, wondering how I can download updates etc. without the information? Quote Link to comment Share on other sites More sharing options...
Eemelamsi Posted January 14, 2019 Share Posted January 14, 2019 Those should be on the bottom of your device. Quote Link to comment Share on other sites More sharing options...
pianoguyy Posted January 14, 2019 Share Posted January 14, 2019 I see a lot of people asking about registering used devices. Truth is, I have only bought used products and have never had any issue. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 14, 2019 Share Posted January 14, 2019 Get with Line 6 Customer Support on that. Quote Link to comment Share on other sites More sharing options...
codamedia Posted January 15, 2019 Share Posted January 15, 2019 20 hours ago, asguitar0 said: I bought a used podhd500 about 6 months ago and have no details other than the 'PN' and 'SN' codes, wondering how I can download updates etc. without the information? No details "other than" the PN and SN codes? That's all you need! If you have those, you are good to go! You don't need a receipt, original sales date, where bought from, or anything like that. There is an option to choose "bought used" in the drop menu when registering a product... at least there used to be. IME: The previous owner has to remove the product from their account if they have it registered before you can register. If the owner cannot/will not do this, contact LINE6 for help. Quote Link to comment Share on other sites More sharing options...
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