christophersad Posted October 27, 2019 Share Posted October 27, 2019 hello guys,I’m running into some problems ,I downloaded the monkey and wb hd ,monkey have difficulties recognizing my guitar,I had to pull of and on the cables couple of times and so with workbench,both programs recognize(when they do) my standard as a jtv (I think it’s not right) and when I try updating the variax flash i get an error code code 80009000 (I’ll post the pic) i later managed to try all the usb on my acer aspire 3 laptop and i was able to let it be recognized as a standard by both monkey and wb hd(still had to plug and unplug several times), but the error code when flashing persists. the guitar has another weird problem,when i select custom one on the model selector knob and i switch model by the 5position switch,the guitar blinks on or 2 or 3 times (sometimes 1 sometimes 2 or 3) on the tuning knob and freezes,i havwe to remove the battery to make it work again...please help guys ,thank you. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 MIDI timeout error. Check my posting on this on the Variax FB page. Put the fully charged battery in the guitar, plug in a TRS 1/4" headphone adapter to engage the battery. Check to see that both LED's on the interface device are lit "green". You are ready to proceed with Monkey. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 Your Standard showing up as a JTV,... did you get this guitar second hand (used)??? Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 31 minutes ago, psarkissian said: MIDI timeout error. Check my posting on this on the Variax FB page. Put the fully charged battery in the guitar, plug in a TRS 1/4" headphone adapter to engage the battery. Check to see that both LED's on the interface device are lit "green". You are ready to proceed with Monkey. I’ve read all your posts pasarkissian and I already tried all the suggestions,both light are green but when trying to update,only the one on the pc side blinks,the other (guitar side) is still. Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 27 minutes ago, psarkissian said: Your Standard showing up as a JTV,... did you get this guitar second hand (used)??? Yes,I got it from a guy wich bought It new 10 months ago,he said he never tried to hooked it up and always played as it was Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 Have a photo of the guitar? Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 Here it is :) Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 That's a Standard alright. Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 19 minutes ago, psarkissian said: That's a Standard alright. And brand new if I can say :) there’s not a single scratch Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 :) Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 Btw I tried also with my Mac and it recognized it as a standard but the 80009000 remained :( Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 29, 2019 Share Posted October 29, 2019 Double strange. Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 d’inno,Maybe the board is just faulty as you said in your post ? Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 29, 2019 Author Share Posted October 29, 2019 Btw Even the Mac sometime see it as a jtv sometime as a standard Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 30, 2019 Share Posted October 30, 2019 Triple strange. Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 30, 2019 Author Share Posted October 30, 2019 Dunno what to do beside waiting for the guy to answer my ticket Quote Link to comment Share on other sites More sharing options...
GiRa Posted October 31, 2019 Share Posted October 31, 2019 If you use google chrome, close it, reboot the machine (for real!) and then try again directly, without opening chrome. That browser tries to steal midi devices. Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 31, 2019 Author Share Posted October 31, 2019 14 minutes ago, GiRa said: If you use google chrome, close it, reboot the machine (for real!) and then try again directly, without opening chrome. That browser tries to steal midi devices. Wow!this is some serious advice ,gonna try ! Quote Link to comment Share on other sites More sharing options...
christophersad Posted October 31, 2019 Author Share Posted October 31, 2019 Guys,does the helix work as a vdi interface for the standard ? Quote Link to comment Share on other sites More sharing options...
christophersad Posted November 1, 2019 Author Share Posted November 1, 2019 On 10/30/2019 at 1:13 AM, psarkissian said: Triple strange. things are getting weirder here,i’ve connected my helix to the Mac,downloaded all the stuff needed,updated to 2.82 then connected the variax to the helix,this way I’ve been able to use workbench he witouth any problem,via helix both monkey and workbench sees it as a standard as it should be,but still monkey gives that 80009000 error even if now,at least workbench hd works . Line 6 told me to go to an autorized service for warranty repair since in their (and mine opinion ) this is an hardware fault,the problem is that the nearest service is 3 hour drive from me..they say I can ship but have to pay the shipping cost back and forth wich is around 60/65 eur plus the risks of having it damaged by the courier ... Quote Link to comment Share on other sites More sharing options...
jerseyboy Posted November 27, 2019 Share Posted November 27, 2019 Haven't used Monkey in years. Is it still a thing? What purpose does it serve? WBHD seems to handle FW updates now. Quote Link to comment Share on other sites More sharing options...
theo6 Posted December 9, 2019 Share Posted December 9, 2019 Well guys, this has happened to me too...sees the Standard as a Tyler Variax and i get the same error message mentioned here....plugged in via a Helix LT (which is updated to 2.82) Come on Line 6...we love your products but there is a consistent problem here....mine is the limited Standard edition...if that helps? I dont know how this can be hardware problem as i have done no more than 4 gigs with it and maybe 30 solid hours of practice and noodling with the Helix LT. The update process somewhere mentions about having to plug it in the "USB" interface....what the...? havent heard of it or been supplied one in the kit? Or is that an accessory we have to buy. Anyway...you are not alone Christophersad....I'm sad too :-( Quote Link to comment Share on other sites More sharing options...
antoniomenendez Posted January 6, 2020 Share Posted January 6, 2020 On 12/9/2019 at 7:10 AM, theo6 said: Well guys, this has happened to me too...sees the Standard as a Tyler Variax and i get the same error message mentioned here....plugged in via a Helix LT (which is updated to 2.82) Come on Line 6...we love your products but there is a consistent problem here....mine is the limited Standard edition...if that helps? I dont know how this can be hardware problem as i have done no more than 4 gigs with it and maybe 30 solid hours of practice and noodling with the Helix LT. The update process somewhere mentions about having to plug it in the "USB" interface....what the...? havent heard of it or been supplied one in the kit? Or is that an accessory we have to buy. Anyway...you are not alone Christophersad....I'm sad too :-( I'm with the same issue, triying to update throu Helix, because I don't have the variax interface. Helix don't work as an Interface? is needed the original line 6 interface or a HD Pod in order to update the JTV? Quote Link to comment Share on other sites More sharing options...
phil_m Posted January 6, 2020 Share Posted January 6, 2020 6 minutes ago, antoniomenendez said: I'm with the same issue, triying to update throu Helix, because I don't have the variax interface. Helix don't work as an Interface? is needed the original line 6 interface or a HD Pod in order to update the JTV? The Helix will work as interface for Workbench HD, but it isn’t compatible with Line 6 Monkey. So, no, it can’t be used to update the Variax. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 7, 2020 Share Posted January 7, 2020 Need an interface. Going direct with an Interface device is best. Quote Link to comment Share on other sites More sharing options...
antoniomenendez Posted January 7, 2020 Share Posted January 7, 2020 17 hours ago, psarkissian said: Need an interface. Going direct with an Interface device is best. Using a HD500 or a HD500x (or other Pod) works as interface to update the variax? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 7, 2020 Share Posted January 7, 2020 HD500X for a JTV/Standard/Shuriken with v2.00 or higher. XT Live, X3 Live for anything earlier than that. POD Beans won't connect to Variax at all using the VDI cable. Quote Link to comment Share on other sites More sharing options...
antoniomenendez Posted January 7, 2020 Share Posted January 7, 2020 Thank you so much for your answer, HD500 works in the same scenario than HD500x , right? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 7, 2020 Share Posted January 7, 2020 Early ones didn't. Check the notes in the Downloads page, there was supposed to be a firmware update to allow that. The last Flash updates, I see it shows preset switching capabilities, but nothing about using the HD500 as an interface for doing updates. So I would say no, not the HD500. The update capability came out at the same time the HD500X, so they didn't add that update interface ability to the HD500 features. Quote Link to comment Share on other sites More sharing options...
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