themetallikid Posted October 28, 2019 Share Posted October 28, 2019 and getting stuck when I'm trying to tap during a song. causing the tuner to kick in, and cause the button is stuck down, stepping on my current snapshot doesnt retrigger the preset/snapshot audio. Not sure I really wanna open it up and get into all that unless I have to...would just some contact cleaner free that up a bit? or whats my best option? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted October 28, 2019 Share Posted October 28, 2019 3 hours ago, themetallikid said: would just some contact cleaner free that up a bit? or whats my best option? May or may not help, but it certainly won't hurt... Quote Link to comment Share on other sites More sharing options...
codamedia Posted October 28, 2019 Share Posted October 28, 2019 15 hours ago, themetallikid said: .would just some contact cleaner free that up a bit? I'm not convinced that a normal contact cleaner will work... but a cleaner with lubricant (made for sliders and pots) probably will. The button is just an actuator that triggers the micro switch that is on the PCB under it. If my unit were under warranty, I would have an authorized dealer fix it. If it were out of warranty, I "might consider" fixing it the way I used to fix my X3 and HD500 actuators.... with the tiniest drop of "3 in 1"... just enough to lubricate the actuator, but not enough to drip onto the circuit below. My reservation on doing this is the LED ring on the Helix.... I'd want to be very sure I don't damage it's operation. In other words.... please don't try this without getting more opinions on it first :) Quote Link to comment Share on other sites More sharing options...
Peter Posted October 28, 2019 Share Posted October 28, 2019 16 hours ago, themetallikid said: would just some contact cleaner free that up a bit? or whats my best option? Contact Cleaner can help, but then you have to open the Helix otherwise you will not get it in the micro switch(as codamedia has already sad) Quote Link to comment Share on other sites More sharing options...
themetallikid Posted October 28, 2019 Author Share Posted October 28, 2019 yeah and sending it in for a warranty repair at this point is gonna be tough. I'm only a weekend warrior, but I've got about 18 shows between now and end of the year, so no time to send it out and wait for it to come back, unless I get my GT100 up and running again.....Ugh, GT100, lol...... Maybe, I'll send a ticket in and ask if they have a recommended route to try first. Thanks guys. Quote Link to comment Share on other sites More sharing options...
codamedia Posted October 28, 2019 Share Posted October 28, 2019 I should have asked this first.... Is it the switch that is sticking (eg: the micro switch in the unit) or is it the actuator (what you step on) that is rubbing and getting stuck - thereby holding down the switch internally? My comment above was about lubricating the actuator. If it's the micro switch itself.. I'd have it replaced because anything done to clean it would just be a band aid. Quote Link to comment Share on other sites More sharing options...
themetallikid Posted October 29, 2019 Author Share Posted October 29, 2019 i think its just the physical button. I have no problems with it registering stomps or anything 'under the hood' 1 Quote Link to comment Share on other sites More sharing options...
amsdenj Posted October 30, 2019 Share Posted October 30, 2019 The buttons are suppose to be self cleaning. Try pressing the button multiple times and see if that clears it up. I have 3 that have been acting up for a while, but I've been tolerating them because I also don't want to send Helix in for repair. Quote Link to comment Share on other sites More sharing options...
themetallikid Posted October 30, 2019 Author Share Posted October 30, 2019 1 hour ago, amsdenj said: The buttons are suppose to be self cleaning. Try pressing the button multiple times and see if that clears it up. I have 3 that have been acting up for a while, but I've been tolerating them because I also don't want to send Helix in for repair. well, self cleaning is not working as its been this way for awhile, and just recently been 'worse' to the point of getting stuck in the down position now. Quote Link to comment Share on other sites More sharing options...
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