Gone2Gig Posted April 3, 2021 Share Posted April 3, 2021 I just bought a new Helix floor and it came with firmware version 2.30.0. I need to get to the latest versions of everything. As of yet I have not installed nor updated anything. I am yet to receive my verification from L6 for my free version of Helix Native as well. Otherwise I have been to the support site and downloaded all of the latest software. I couldn't find any info on whether I needed to to incremental updates to the firmware or can go straight to 3.0.1. Anyone care to give a little direction here? Most of the release notes and other info I find seems to be referring to units that have been running on a previous vversion, perhaps not new purchases. For example, should I do a backup of 2.30 although I have made no edits to presets, etc? I would assume not but think it best to double check. Also I notice a couple of files in the downloads that say they support Catalina and one says it supports HX and Stomp. They may have been the workbench and the helix driver 2. Do I even need these? If so, do they need to be installed first so the rest of the software will run on Catalina? It would be great if there were a support document that says, congrats on your new purchase, first things first, here's what all you need to install and update, in the following order:.... Perhaps there is such a page, but if so, I couldn't find it. I'm not entirely sure what all I need and what I don't to get up to date. Any direction on specifics here would be greatly appreciated. I'm running MacOS Catalina just FYI. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
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