Jump to content
JimDiGritz

Controller Assign not saving (Pitch Wham Position)

Recommended Posts

So I'm using my FBV Midi controller's expression pedal with Native (have tried both Reaper and Cantabile - this happens in both).

 

On the Pitch Wham block I'm assigning my expression pedal (CC7) to the Position slider and it works perfectly, however if I switch Preset (and then reopen it) or restart Native the controller assign is gone.

 

I can assign the expression pedal to other sliders on the same Pitch Wham such as Mix and that works and saves. I've also tried creating a blank preset with ONLY a Pitch Wham and this still occurs.

 

You can see in the screenshots, the preset is definitely saved and all I have done is switched to another preset and then re-opened the original preset and the controller assign is empty.. 

 

Can anyone replicate this??? Can you assign an expression pedal to the Position slider on the Pitch Wham AND save it???

 

 

Screenshot 2021-04-25 180353.png

Screenshot 2021-04-25 180418.png

  • Upvote 1

Share this post


Link to post
Share on other sites

I just tested using Native 3.10 and Logic Pro running on Mac Catalina. Pitch Wham Position assignment saved normally, so I had no problem. Not sure what's going on. Are you using V3.10?

Share this post


Link to post
Share on other sites
32 minutes ago, soundog said:

I just tested using Native 3.10 and Logic Pro running on Mac Catalina. Pitch Wham Position assignment saved normally, so I had no problem. Not sure what's going on. Are you using V3.10?

 

Thanks for testing, am on 3.10 - but Windows 10...

 

It happens in both Reaper and Cantabile so it's not the DAW, I can also use the same exp pedal to control say Mix and that saves perfectly...

Share this post


Link to post
Share on other sites

So we may be down to Windows 10 .... anyone out there running Windows 10 with Helix Native that could check to see if this problem replicates?

  • Upvote 1

Share this post


Link to post
Share on other sites

I came to the forum today to report that Helix Native is losing my controller assignment between sessions. Looks like exactly the same bug. I'm using Studio One 5 in Windows 10, Helix Native 3.10.

 

I can confirm that the assignment exists in the preset when I save it to disk, as I can see the "controller" section with what look like the correct values. If I reload the preset the assignment reappears in the UI, but it doesn't always actually have any effect. I see the MIDI IN light flashing but the assigned value does not change. At least not always - once, it seemed to work, and then stopped again.

 

Share this post


Link to post
Share on other sites

So it sounds like you guys have verified a bug. If you want a fix, I suggest one or both of you open up a ticket with Line 6 and give them the specifics:

 

- occurs under Windows 10 running Native 3.10

- doesn't seem to be DAW-specific (same happens with Studio On 5, Reaper, and Cantible)

- doesn't occur OSX Catalina running Logic Pro X

Share this post


Link to post
Share on other sites

Bug filed. Apparently they already know, if I'm understanding this correctly:

 

Quote

Hi, Thanks, we are already investigating this issue It should already happen when you switch the preset in Helix Native and going back to the previous one Best regards Christoph Dégardin Ampeg/Line 6 Support Europe

 

  • Upvote 1

Share this post


Link to post
Share on other sites

I am having the same issue with Helix 3.10 on MacOS Mojave with Logic Pro.  The issue doesn't seem to be tied to a particular controller assignment, but if you have more than one controller assignment, it deletes all of them except for one.  But I also just tried only the pitch wham and it won't save even if I don't have more than one.  Perhaps I need to upgrade to Catalina?

Share this post


Link to post
Share on other sites

I'm have the same issue with Windows 10, Cantabile, Native 3.10 

 

Share this post


Link to post
Share on other sites

Please open a ticket with Line 6 to report the bug. The data will help them resolve it....

  • Upvote 1

Share this post


Link to post
Share on other sites

I upgraded to Catalina and am still having the issue.  My setup seems identical to Soundog (Helix 3.10, macOS Catalina, Logic Pro) so not sure why it's working in one case but not another.  I filed a support ticket on the issue.  

Share this post


Link to post
Share on other sites

Yeah, that's strange. Could even be an interaction between Logic settings, other plug-ins, or .... who knows????

Share this post


Link to post
Share on other sites

Same thing is happening for me. I spent a few hours trying to figure out what I was doing wrong before I finally gave up in frustration and found that it was a semi-known issue on this forum

For me it happens in latest versions Logic AND Studio One, on macOS Big Sur, on my M1 and my Intel Machines. 

I opened a support ticket with the info as well, lets hope there is a fix coming soon!

  • Upvote 1

Share this post


Link to post
Share on other sites

I heard back from them. They posted a Helix Native 3.11 update on June 1st. Unfortunately it did not fix the issue of losing expression assignments to Pedal Position parameter being lost on preset recall. I haven't tested it yet on my apple silicon, but my main desktop is intel based and there was no noticeable behavior change.

~B

Share this post


Link to post
Share on other sites

I have the 3,11 plug in version and i have tested vst2 VST3 AND AAX plugins in cubase and pro tools in windows 10 AND HAVE EXACTLY THE SAME issue. I opened a ticket but had received no reply yet. Its certainly a bug and very unfair as I use this function all the time and this bug leaves my native plug in cripple 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...