Helix takes over sound card

[5mafre5br]

My Focusrite scarlett works fine for recording and listening to wav files and videos, but when I turn on my Helix LT (plugged into the computer with USB) it takes over the audio.  I cant separate the helix level from any other sounds. If I turn down my helix volume knob, the music I am playing on the focusrite also turns down.  If I turn down my mic input gain, it also turns the helix down.  This is really annoying and I'm wondering if anyone has fixed this problem. I'd like to continue using the HXedit to control my sounds, but maybe unplugging that is the only way to fix it.  

thanks, Joel

[rd2rk]

Of course, it wouldn't make any difference what kind of computer you're using (YES IT DOES!).

Let's assume that you're using a Windows PC. Go into the Sound Panel and disable Helix as Playback and recording devices.

Make your Scarlett the Default Playback device. Recording doesn't even need a default device, but you can make it the Scarlett if you like. I leave mine on Microphone.

If you've got a MAC I think there's something similar to Sound Panel.

[codamedia]

On 2/21/2022 at 10:15 PM, rd2rk said:

Let's assume that you're using a Windows PC. Go into the Sound Panel and disable Helix as Playback and recording devices.

 

@5mafre5br ...  ^^^ this ^^^

 

IF you are using Windows 10, you can find those settings here....

Settings > Sound > Manage Sound Devices > Select the Helix (it must be on and connected in order to see it) > Choose disable

 

I don't remember where that is on other Windows versions... but it's there.

I'm not sure how to do that on the MAC... but I'm sure it's there somewhere

[datacommando]

On 2/22/2022 at 3:44 AM, 5mafre5br said:

This is really annoying and I'm wondering if anyone has fixed this problem.

 

Hi;

 

If you are using a Windows PC then follow the advice given by the contributors above, if you are using a Mac click on the speaker icon in the menu bar, top right, beside the time and date. From the drop down menu select your output device from the list. The same options are available in the System Preferences under the Sound icon.

 

You can configure all your audio ins and outs using the Audio/MIDI Setup utility found in the Utilities Folder available from under the "Go" menu option when in the Finder window, or use "Shift Command U" on the keyboard then double click "Audio/MIDI Setup".

 

Hope this helps/makes sense.