57strat Posted July 20, 2023 Share Posted July 20, 2023 Hi all, I just took delivery of brand new Stomp XL and successfully updated to 3.60 firmware. As a Pod Go user I'm starting to find my way around on this new hardware, but I discovered that none of the footswitches work by merely touching them. I've changed the Global Footswitch settings to: Press, Touch, Both, and Off. In any of these modes the capacitive feature doesn't seem to be working, I wouldn't expect it to in Off though. I've done factory reset action twice with no change. Any ideas from more learned users on what could be going on? Maybe I have the wrong idea of what this feature is supposed to do and how it is supposed to work. I'm hoping I don't have a defective unit right off the bat here. Your help is most welcome. Thanks....Dan Quote Link to comment Share on other sites More sharing options...
Schmalle Posted July 20, 2023 Share Posted July 20, 2023 It should work in Stomp mode. Press View and then <-Page-> to change modes. Quote Link to comment Share on other sites More sharing options...
57strat Posted July 20, 2023 Author Share Posted July 20, 2023 Thanks. I have verified that I was in Stomp mode when trying the switches. No go :-( Quote Link to comment Share on other sites More sharing options...
Schmalle Posted July 20, 2023 Share Posted July 20, 2023 Then I think you should make use of the warranty and ask for a replacement device. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted July 20, 2023 Share Posted July 20, 2023 In Stomp mode, press View to display the parameters for the currently selected effect. If TOUCH or BOTH settings this should switch to that effect's parameters. 2 Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 20, 2023 Share Posted July 20, 2023 On 7/20/2023 at 8:28 PM, 57strat said: Maybe I have the wrong idea of what this feature is supposed to do and how it is supposed to work. I'm hoping I don't have a defective unit right off the bat here. Hi, As a new user, you might want to familiarise yourself with various options available on your new toy by downloading and reading through this. https://line6.com/data/6/0a020a3f21c86112a483099fb/application/pdf/HX Stomp XL Owner's Manual - Rev B - English .pdf Check page 58 for Global Settings > Footswitches Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
57strat Posted July 20, 2023 Author Share Posted July 20, 2023 Hi, Yes, I read the entire manual before placing the order, and then re-read when I came across this problem just in case I missed anything. Maybe I'm misunderstanding though. When I select "Press" in the Global Settings switch section the selected effects toggle on/off when in Stomp Mode which is how they work on my Pod Go. When I change it to "Touch" and then save nothing happens when i just "touch" the switches. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted July 20, 2023 Share Posted July 20, 2023 On 7/21/2023 at 12:56 AM, 57strat said: Hi, Yes, I read the entire manual before placing the order, and then re-read when I came across this problem just in case I missed anything. Maybe I'm misunderstanding though. When I select "Press" in the Global Settings switch section the selected effects toggle on/off when in Stomp Mode which is how they work on my Pod Go. When I change it to "Touch" and then save nothing happens when i just "touch" the switches. Enough data to conclude that contacting your dealer and asking for a replacement is due. Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 21, 2023 Share Posted July 21, 2023 On 7/20/2023 at 11:56 PM, 57strat said: Hi, Yes, I read the entire manual before placing the order, and then re-read when I came across this problem just in case I missed anything. Maybe I'm misunderstanding though. When I select "Press" in the Global Settings switch section the selected effects toggle on/off when in Stomp Mode which is how they work on my Pod Go. When I change it to "Touch" and then save nothing happens when i just "touch" the switches. Hi, Hmm… I don’t think this is a common occurrence, I don’t recall seeing reports of unresponsive switches. It would appear that you have a defective unit. Contact your dealer and have it exchanged under warranty, then you can really enjoy your new XL. Hope this helps/makes sense Quote Link to comment Share on other sites More sharing options...
yalyari Posted July 21, 2023 Share Posted July 21, 2023 Are you in edit mode or in play mode? As I understand capacitive touch works in edit mode but not in play mode. Quote Link to comment Share on other sites More sharing options...
57strat Posted July 24, 2023 Author Share Posted July 24, 2023 Turns out I misunderstood the issue I was having :-) After reading the comments here and doing further research on the internet, I came to realize that the capacitive switches function in Edit Mode (via pressing View button), but not in Stomp/Play Mode. Funny how very little info is in the manual on this. Anyway, it was user error on my part. I think my Stomp XL is working correctly, and yay I don't have to send it back after all. Thanks for the help folks :-) Haven't had much time with the XL yet but so far I'm really liking it. 1 1 Quote Link to comment Share on other sites More sharing options...
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