themetallikid Posted July 1 Share Posted July 1 The dial is not loose on the pot pole, its like the whole pot is loose in its slot. Not sure what happened, as it wasnt like that a few days ago. It looks to me like there is a nut that holds it in place to the chassis? Before I tear it apart to try and tighten it....can someone confirm that? it looks like I could get a flat wrench underneath and just tighten it to resecure it to the chassis. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted July 1 Share Posted July 1 Step 1 - Open a support ticket. Step 2 - call Ghostbusters. Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted July 2 Share Posted July 2 On 7/1/2024 at 4:07 PM, themetallikid said: The dial is not loose on the pot pole, its like the whole pot is loose in its slot. Not sure what happened, as it wasnt like that a few days ago. It looks to me like there is a nut that holds it in place to the chassis? Before I tear it apart to try and tighten it....can someone confirm that? it looks like I could get a flat wrench underneath and just tighten it to resecure it to the chassis. You should be able to wiggle the knob off with little effort...I replaced all the stock knobs for some colored aftermarket ones a while back, simple job (don't ask,I guess I was bored, lol). I don't remember specifically, but I'd be stunned if there wasn't a nut holding the pot to the chassis. If not, then it'd be the one and only pot I've ever seen that ain't fastened that way... don't think this rises to the level of a service ticket. Just my 2 cents... Quote Link to comment Share on other sites More sharing options...
theElevators Posted July 2 Share Posted July 2 had the same issue on 2 Helixes. Removed the big knob with my fingers, took a wrench and tightened the nut. Then put nail polish over the nut -- what should have been done at the factory -- Loctite or some other material. Nuts always get loose, so nail polish has been my method for several decades. Quote Link to comment Share on other sites More sharing options...
themetallikid Posted July 2 Author Share Posted July 2 DOES THE KNOB JUST PULL STRAIGHT 'UP/OFF'? SHOULD I PUT SOMETHING UNDERNEATH IT TO 'LIFT' IT UP, WOULD THAT BE BETTER? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted July 2 Share Posted July 2 On 7/2/2024 at 10:28 AM, themetallikid said: DOES THE KNOB JUST PULL STRAIGHT 'UP/OFF'? SHOULD I PUT SOMETHING UNDERNEATH IT TO 'LIFT' IT UP, WOULD THAT BE BETTER? I don't recall needing any sort of "crowbar"... just don't yank on it like a madman, it'll be fine. If it were that fragile, it would have disintegrated on you at some inopportune moment long ago. 1 Quote Link to comment Share on other sites More sharing options...
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