TonZaI Posted Friday at 11:17 AM Share Posted Friday at 11:17 AM Hi all, I have new laptop and am now in the process of installing audio software. Helix Native download links seems to be broken, I'm not able to download. What happens is Not Found The requested URL /data was not found on this server. I'm using Brave Browser. I also tried to download it using Android device, but not working. I tried some other Helix Native links and also those are not working. HX Edit link is not working. I tried the newest links on the page for stadium drive and helix stadium, those link are working correctly. https://line6.com/software/readeula.html?rid=12928 Is this helix native download working for anyone else? Is there some other way to get these files? Thanks in advace, -Toni Quote Link to comment Share on other sites More sharing options...
silverhead Posted Friday at 12:51 PM Share Posted Friday at 12:51 PM On 3/20/2026 at 7:17 AM, TonZaI said: … I'm using Brave Browser. I also tried to download it using Android device, but not working. …. Is there some other way to get these files? Helix Native does not run on iOS or Android so I’m not surprised that isn’t working. I’ve never heard of Brave Browser but if I had to point a finger…. Temporarily use a more commonly supported browser to do the download. Let us know if you’re still having issues. 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted Friday at 01:05 PM Share Posted Friday at 01:05 PM On 3/20/2026 at 11:17 AM, TonZaI said: Is there some other way to get these files? It’s not complicated- from the menu at the top of this page select “DOWNLOADS”. On the next page click on “Choose Software” and select Helix Native from the drop down. Then from the “Choose OS” section, select you computer operating system - “Windows” - then click on the GO button. The next page shows the latest available version of Native, so you just need to click on the blue “GET DOWNLOAD” button and then follow the prompts. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
TalviraFx Posted Friday at 01:09 PM Share Posted Friday at 01:09 PM I'm also unable to download anything from the Line6 website. It looks like they have changed something, or something is wrong on their website because their software repo is not found. The requested URL /data was not found on this server. Doesn't matter what I try to download, always the same issue. Quote Link to comment Share on other sites More sharing options...
TonZaI Posted Friday at 01:14 PM Author Share Posted Friday at 01:14 PM On 3/20/2026 at 2:51 PM, silverhead said: Helix Native does not run on iOS or Android so I’m not surprised that isn’t working. I’ve never heard of Brave Browser but if I had to point a finger…. Temporarily use a more commonly supported browser to do the download. Let us know if you’re still having issues. Thanks for the reply. Im trying to install windows version. I tried Brave Browser on windows. Brave on Android. Now I tried Firefox on Windows with same result. Why Im using different browsers is because there is this notification on top of the link from line 6: Attention! Microsoft has changed/updated their methods for validating software downloaded from the internet. The Smart Screen Feature in Internet Explorer 11 / Edge (see image below) appears to corrupt Windows downloads from our website. When this feature is disabled, the download appears to be fine. We suggest momentarily disabling this feature when downloading from our site. Would be interesting to know if someone else has same issue downloading this specific file or the other Helix Native releases: Helix Native Helix Native Version 3.82 Released 12/3/24 Works with: No Hardware Required Helix Native 3.82 (released December 3, 2024) includes the latest graphic updates. Please copy and paste or open this link in a browser of your choice to view the full 3.80 release notes. Compatible OS: Windows 10, Windows 11 Estimated file size: 151 MB Quote Link to comment Share on other sites More sharing options...
silverhead Posted Friday at 01:26 PM Share Posted Friday at 01:26 PM I'm seeing several reports of download issues this morning. May be a temporary glitch on the server. I suggest you wait until mid-morning PST(California) and try again. 1 Quote Link to comment Share on other sites More sharing options...
TonZaI Posted Friday at 01:39 PM Author Share Posted Friday at 01:39 PM On 3/20/2026 at 3:26 PM, silverhead said: I'm seeing several reports of download issues this morning. May be a temporary glitch on the server. I suggest you wait until mid-morning PST(California) and try again. Will do. Thanks. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted Friday at 02:12 PM Share Posted Friday at 02:12 PM Definitely a server glitch. The "Smart Screen" fix doesn't work, nor does switching browsers (tried EDGE and FIREFOX). 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted Friday at 02:31 PM Share Posted Friday at 02:31 PM On 3/20/2026 at 1:14 PM, TonZaI said: Attention! Heads up! Okay guys, I just managed to initiate a D/L of Native from the U.K. at 14:30 GMT, so I guess whatever was happening has cleared now. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
TonZaI Posted Friday at 02:32 PM Author Share Posted Friday at 02:32 PM Now started working for me. 1 Quote Link to comment Share on other sites More sharing options...
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