haralha Posted May 25, 2014 Share Posted May 25, 2014 Hi I have a G30 system with a TBP06 belt pack. I bought it for 6 months ago and inside the box it has a paper that says my system is enabled with rf2 and I should take a look in the manual to see how to change til rf1. In my band the bass player use an older g30 and that is rf1. So I need to change to rf1. When I follow the manual on the web page it does not work. http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/rf1rf2-mode-switching-frequencies-r130 When I start up the device I don't get any blinks from the blue light. I get a purple color that goes directly over to a solid blue color. Not blinking what so ever. The "audio" light goes from yellow to two small green blinks. What is the problem? Why can't I change to rf1? What does startup lights mean? I really need rf1 since i experienced a lot of dropouts with my system when I play with my bass blayer with a rf1 unit. Quote Link to comment Share on other sites More sharing options...
dboomer Posted May 25, 2014 Share Posted May 25, 2014 The fact that it's not blinking when you turn it on and that you can't switch it would seem to suggest you don't have v2 firmware installed. Will your transmitter lock up with your bassist's receiver? Quote Link to comment Share on other sites More sharing options...
haralha Posted May 26, 2014 Author Share Posted May 26, 2014 This seems like a good explanation. The strange thing is the statement inside the box that clearly says that this is a RF2 device. Is it so that Line6 can ship an item that they say is RF2 an it is actually not? If my device is RF1, what can cause the dropouts in the sound? Quote Link to comment Share on other sites More sharing options...
dboomer Posted May 26, 2014 Share Posted May 26, 2014 At this point it is all speculation. You need to check it. It may have been a return to a dealer or accidentally switched there. Have you gone through the troubleshooting document? Does it work ok when not in the presence of another Relay unit? Did it work before and this is a new problem? Quote Link to comment Share on other sites More sharing options...
juha81 Posted August 18, 2014 Share Posted August 18, 2014 I just read the differencies between RF1 and RF2. In my band we have two G30, and mine is brand new, and my counter guitarist has approx. 2 years old. My question, approximately until when You delivered RF1 G30s to EU market? At the moment both is working fine paralell, I dont realized any interference. Does this mean that both we have RF2? What could be exactly the problem if we have RF1 and RF2 in one time? What we should listen for? (in general, it is very strange that I need a highend transmitter to see the firmware version, which I dont have) Thanks Line6 for the answer, Quote Link to comment Share on other sites More sharing options...
dboomer Posted August 18, 2014 Share Posted August 18, 2014 Two years old is definitely running in RF1 mode so if you have no interference and you cannot make the switch you logically also must have RF1 mode running. Anyone running a mix of both modes will likely have very unreliable performance with lots of dropouts. All versions of transmitters will display the mode they are running in, but what you can see will depend on what version of firmware you have installed. Quote Link to comment Share on other sites More sharing options...
juha81 Posted August 19, 2014 Share Posted August 19, 2014 Thanks for feedback. Its really interesting, we also made a gig without any problem. But I will bring both transmitter to the dealer to check firmware and RF mode. Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 2, 2014 Share Posted October 2, 2014 (edited) Hello, I have the exact problem of juha81. I just bought a Relay G30 for my guitar, there's a big green label on the transmitter pack that says:"Your new transmitter is shipped with RF2 Mode enabled. It is also capable of running in RF1 mode." etc...In real, I can't switch between RF1 and RF2 (I do everything is in the tutorial video) and my blue light doesn't blink at all (it just turn on and stays like that). My serial numbers are:System:Transmitter:Receiver: Thank you Edited October 2, 2014 by Triryche removed sn's Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 6, 2014 Share Posted October 6, 2014 UP! Quote Link to comment Share on other sites More sharing options...
dboomer Posted October 6, 2014 Share Posted October 6, 2014 Take a look at this ... Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 8, 2014 Share Posted October 8, 2014 Hello, thank you for your reply.I've seen the video, but my blue light doesnt' blink at all. When I turn on the G30 my blue and green lights just appear and stay on.This make me think that I have an old model then works just on RF1, but I had this big advertise inside the G30 box Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 13, 2014 Share Posted October 13, 2014 UP! Quote Link to comment Share on other sites More sharing options...
eklynx Posted October 13, 2014 Share Posted October 13, 2014 I bought a replacement transmitter beltpack once for the VX-75 once and it came with that same sticker on the bag, but when i actually turned it on, it looked like it wasn't flashed with the RF2 mode. Luckily since I have the VX-75 I could update my hardware with the newest firmware without sending it in. Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 17, 2014 Share Posted October 17, 2014 So? Can I update my firmware too? How can I do it? Can a member of Line6 staff answer please? Quote Link to comment Share on other sites More sharing options...
dboomer Posted October 18, 2014 Share Posted October 18, 2014 Yes you can update the firmware in any Line6 wireless products. But you MUST use a V75 receiver as the interface to the computer. Updates are done by downloading Line 6 Monkey updater. Quote Link to comment Share on other sites More sharing options...
bluenight79 Posted October 20, 2014 Share Posted October 20, 2014 Ok thank you. And how is possible that I have an old version even though there's that green label on my box? Quote Link to comment Share on other sites More sharing options...
sdevino Posted November 12, 2014 Share Posted November 12, 2014 We are checking into how the sticker and the firmware got out of sync. This is an assembly error in terms of which units to put the sticker on. If it makes you feel any better we set all Relay systems that we send out to professional tours to RF1, so there is no need to update the firmware unless your band has more than 12 Relay and XD-V systems running at the same time. We do apologize for the error and the inconvenience. Quote Link to comment Share on other sites More sharing options...
GeiGit Posted January 13, 2015 Share Posted January 13, 2015 When I follow the manual on the web page it does not work. http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/rf1rf2-mode-switching-frequencies-r130 Take a look at this ... Thank you for the video! I'll check it tonight with my two TBP06-Transmitters. Yesterday I tryed to change the mode to RF2 from RF1, but the description from the manual didn't change anything. The process in the video is different from the manual. Maybe the manual is wrong? Edit: I have the old RF1-firmware :( see my post below for details Quote Link to comment Share on other sites More sharing options...
ryechua Posted January 23, 2015 Share Posted January 23, 2015 I believe line6 shipped a lot of G30 units with the old firmware installed even though it has the paper that says it's already RF2 enabled. one example - I bought the G30 set last year and out of the box the unit was faulty. the signal just drops out every minute or so and I checked that the firmware is not yet upgraded (based on the youtube vid instruction). so i went back to the store to have it replaced. i tested the new unit and no intermittent drops, all working as expected. i see the paper and it says RF2 enabled. i go and check the firmware and guess what - the replacement unit, a new one also has old firmware :huh: 1 Quote Link to comment Share on other sites More sharing options...
GeiGit Posted January 27, 2015 Share Posted January 27, 2015 I believe line6 shipped a lot of G30 units with the old firmware installed even though it has the paper that says it's already RF2 enabled. Yes, you're right! I purchased my Relay G30 System in Septembre 2014 and a second TBP06-Transmitter in Decembre 2014. Both have the green note on the bag, that they are shipped with RF2 mode enabled. - And both are not! They have the old firmware with no doubleblink, ore blink of the blue LED. The procedure of the film doesn't work! When I turn them on, the blue and red batterie-LEDs are lighting (so it's a kind of purple). After a second the red batterie-LED turns of while the blue batterie-LED stays on. There is no blinking of the blue batterie-LED at all! Only the green signal-LED is blinking like the transmitter in the film. :( Both are new and buyed in Germany by Thomann and both have the old RF1-firmware :( Quote Link to comment Share on other sites More sharing options...
GeiGit Posted February 4, 2015 Share Posted February 4, 2015 Good news: Thomann will send me a V75 Receiver, so I can update my two TBP06-Transmitters (and the TBP06 of my friend). The question "what happend? Why is an old firmware on TBP06-Transmitters although there is this green lable on the packing bag?" is still in the room. @dboomer or any other of line6-staff: What happend? Any explanations? Quote Link to comment Share on other sites More sharing options...
dboomer Posted February 4, 2015 Share Posted February 4, 2015 Probably just a little glitch in production. . Although lots of precautions are taken, there will always be a few units out of every 10s of thousands that will get mis-packed no matter how many inspections they go through. Quote Link to comment Share on other sites More sharing options...
ryechua Posted February 5, 2015 Share Posted February 5, 2015 Probably just a little glitch in production. . Although lots of precautions are taken, there will always be a few units out of every 10s of thousands that will get mis-packed no matter how many inspections they go through. @dboomer hi. i guess my concern is more about the new units still having old firmware. The serial number should tell us when it was manufactured right? I believe the firmware has been out since 2012 so i don't expect new units to come with the old firmware. They should come with RF2 enabled right out of the box right? Unless line6 is just repacking refurbished devices and shipping them as brand new units. Quote Link to comment Share on other sites More sharing options...
dboomer Posted February 5, 2015 Share Posted February 5, 2015 Why would anyone be so dumb as to pack refurbished units but not bother to flash them with the newest firmware? Quote Link to comment Share on other sites More sharing options...
ryechua Posted February 6, 2015 Share Posted February 6, 2015 Why would anyone be so dumb as to pack refurbished units but not bother to flash them with the newest firmware? good point and only Line6 can answer that!!! we have 4 confirmed brand new units in this thread that came with an old firmware so there's something amiss with the production line. so the question still stands - why are brand new units being shipped out with old firmware? Quote Link to comment Share on other sites More sharing options...
sdevino Posted February 13, 2015 Share Posted February 13, 2015 If there is a green sticker and the product does not have V2 Firmware then contact a service center to get it updated or replaced. That is a manufacturing error. Steve Quote Link to comment Share on other sites More sharing options...
rockstardvnt Posted February 21, 2015 Share Posted February 21, 2015 I too have The exact same scenario. My box says that it's already rf2 enabled but I do not get anything like the video.. I get the purple light that stays on.. I would like to update if possible but the store which I bought it from wouldnt let me use their receiver to update it and I don't know how else am I supposed to upgrade it without having the receiver(xd-475) Quote Link to comment Share on other sites More sharing options...
sdevino Posted February 26, 2015 Share Posted February 26, 2015 I too have The exact same scenario. My box says that it's already rf2 enabled but I do not get anything like the video.. I get the purple light that stays on.. I would like to update if possible but the store which I bought it from wouldnt let me use their receiver to update it and I don't know how else am I supposed to upgrade it without having the receiver(xd-475) Contact a repair or service center. Or contact Line 6 support via telephone. Quote Link to comment Share on other sites More sharing options...
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