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  1. Hi, When seeking assistance from other users, it’s a good idea to provide as much information as possible. In this instance it would help to tell us what Helix unit you are trying to control, with what expression pedal - make/model. Not all third party expression pedals will work straight out of the box. I don’t recall that anyone has compiled a list, but IIRC, some pedals may require a little bit of work with a soldering iron to rewire, or modify jack plugs. Please clarify, and please note the default settings are EXP 1 is assigned to Wah and EXP 2 is Volume. The can be changed in the controller assignment. Hope this helps/makes sense.
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  2. There's no way to change that globally, unfortunately... Unless you're saving from a single preset and modifying copies of it, I'm not sure why you're getting a single Snapshot which is defaulting to anything other than the non-dimming Red. That could actually point to an issue in the firmware or even hardware. But try changing it on one preset and see if it 'sticks': - Go to the preset you want to change. - Push in the Preset knob/button. - From the resulting screen, turn knob 5 to select the Snapshot you want to change (assuming it's not already on the correct one). - Once selected, push knob 6 ('Rename Snapshot'). - Knob 5 ('LED color') can now be rotated to cycle through the LED colours. 'Auto-color' will get it back to the default red. NOTE: IF YOU MANUALLY SELECT RED, YOU WON'T GET THE 'DEFAULT' BEHAVIOR; YOU'LL GET RED = ON & DIM RED = OFF - a very handy feature if you want to show with DIM LEDS the available Snapshots at a glance, even if you want them to remain Red. - Select OK (Knob 6). - Save your results. - If required, change back to the Snapshot you want to Default to when selecting that preset, and re-save after that. See if that works AND stays as you intend it. If not, there's a deeper issue at work here. If this works, you'll have to go through this process on each preset you want to change in this manner.
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