PeterHamm
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Not a software bug even if it feels like it! Contact them and I am certain they can help you. I assume you already tried to reset your password to fix this? That's always the first thing I try with sites that give me fits, it always works.
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Where is your volume pedal in the chain? If near the beginning, this is the way it works. You need to have your volume control after amps/cabs/compression/distortion, but before time based FX like delay and reverb.
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I think it's a great idea, personally.
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Multiple Assign Effect on more than 1 footswitch.
PeterHamm replied to glassjawslipknot's topic in Helix
Other than snapshots, there's really no logical way to accomplish this. -
The backups should be the same unless you change something. Are you saying the backup made during the update procedure doesn't include the Global EQ? That's odd. I always end up doing a global backup before anyway, cuz I am paranoid.
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1. Double check to make sure the you have BOTH the 3.70 firmware AND the 3.7 HX Edit. What you describe is almost always this mismatch 2. Did you do a factory reset before you attempted to reload your backup? LOADS of issues are because of this. 3. This is not a bug, I promise you.
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not really a "bug" tho. It's possible that your Helix has a problem, but this isn't a known bug at this point. It's working perfectly for a bunch of us. Are you running other programs at the same time? What kind of computer? Using a hub? Using the front ports on a PC Tower? Have any SD cards inserted? Have HX Edit and Updater open at the same time?
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if you really want these things, you want to put them on idea scale. They don't monitor this space for these ideas.
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I would try this first. do a good solid backup... DOWNgrade to an old version, then check and see if it works, then Upgrade again if it does. If it doesn't work when you downgrade, could be a hardware problem.
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I did hear something like this, although it all works for me. Tell me, did you do a full factory reset before reloading your global backup?
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Did you do a factory reset when you updated? And if so, have you saved the preset to another location and then back?
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When you were done updating, did you do a full factory reset and then reload your global backup?
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Did you do a full factory reset and then reload your Global backup? If not, you should do that first. (MAKE SURE you have a good backup before factory resetting!)
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Yes, Double Take has a known bug. They are aware of it and working on it.
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U and me both.
