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Everything posted by JamieCrain

  1. Yes. That’s usually the first thing I check. I found that the problem is more pronounced when the Master is turned up above 5 on any of the amps. If I keep the Master below 5 then, with the compressor, I can manage it.
  2. My setup is pretty basic. I run the guitar straight into the helix Guitar input and the FX return via Y cable, that’s it. How do I measure the output of the guitar?
  3. Not sure what you mean. The distortion disappears once I activate the compressor block even if I crank it up. Output levels are fine and generally low. Between 3 and 5 out of 10. As per the original post, it's only really one guitar that's affected and it has all new electronics. One of my other guitars with active circuitry also shows a very slight tendency to distort/clip but I have to hit the strings hard (which I don't normally do), so I can live with it. I think the compressor block is a reasonable solution, and importantly, it hasn't dampened the tone of the other guitars. They still sound the same.
  4. No that's not correct. The clipping/distortion happens on all factory presets, and also blank presets with no blocks assigned. Most of my user presets are just the factory ones with maybe an added chorus or delay. The pad removes the clipping visually (the red flashing mostly disappears) but sonically doesn't change much. You can still hear the problem, just a little softer. The compressor is somehow successfully attenuating the right parts of the signal to remove the distortion. It's funny, until now I've never found a practical use for compressors. I haven't seen one used in a way that improves the tone with any significance, with maybe a couple of exceptions. But this one is really helping. I might be a convert.
  5. Thanks for the tips. Impedance setting doesn't seem to help. The pad makes a small difference, but not enough to remove the distorted sound. It just lowers the volume slightly and stops the input icon flashing red because of the clipping. Lowering the pups is not an option - they are direct mounted to the body so the height is fixed. However adding the 3-band Comp worked a treat. I tried all the compressors, and the 3-band made an instant improvement to the sound without having to change any settings. Even better, when I tried it with my other guitars, there was no perceptible change to their tone. Somehow it is removing the offending part of the signal without changing the rest of the tone. :) Thanks everyone for the help.
  6. Correct, but I have to say I can't hear much of a difference TBH.
  7. Hi all Since upgrading to Helix I've come across an issue with one of my guitars. I have four guitars, three of them have active circuits with mags and piezo, and one of them is a standard passive circuit. One of the active guitars has hot pickups, so when I plug in into Helix, the input indicator flashes red and the sound is distorted like it's breaking up, even on clean tones (or with no amp). It seems the Helix just can't handle the signal coming from the guitar. Things to note: This didn't happen when I owned the Firehawk FX, only since using Helix. It happens on all patches, factory or user It's mainly when the strings are strummed hard, but you can hear it affecting the tone quite dramatically. It does not affect the piezo, which I run through the FX Return input. It's only when the mags are selected going through the guitar input. I have tried the Guitar Pad option on and off, it doesn't seem to change anything. The only solution I have found is to roll back the volume pot a little, but this is not an ideal solution TBH. None of the other three guitars are affected. Are there any other ways to reduce the input signal through the Helix? Thanks!
  8. Yeah I don’t think I would be doing that, programming the Variax to do everything I want takes enough time without having to combine it with additional pitch-shifting, but thanks for the idea. Perhaps when I finally get my helix I will try all the different combos and report back!
  9. Thanks all. Perhaps to clarify, and save us from a discussion on definitions, I am only really interested to know the quality of the down-tuned sound coming from the Poly vs the Variax. I use mostly standard tuning when I down tune, and a bit of drop tuning for which I can just turn the tuning peg. I don’t go for alternate/weird tunings very often. Variax needs a lot of tweaking to get down tuning sounding good, there are so many artefacts and a “tinny” tone if you don’t make several adjustments. And with the Variax, anything other than half or full steps tuning sounds horrible, it’s unusable IMO. My normal guitars are stereo with piezo so I can get great acoustic tones without the Variax models. All in all, I just find using the Variax a lot of hard work, so I’m looking for a simpler solution that can drop me down a few steps with good quality.
  10. I use my Variax almost exclusively for alternative tunings. I play metal mostly, I have no real use for the different guitar models. The alternative tuning function on the Variax is good, I wouldn't say brilliant, but it is a little better than using my old EHX Pitch Fork stomp with my standard guitars. The Pitch Fork was good sonically, but the slight latency between picking and hearing the sound made it limited. Now that Helix 3.0 is out with Poly Capo, does this make the alternative tunings on Variax redundant? Has anyone tried both and how do they compare? Artefacts? Latency? Would love to see a side by side comparison.
  11. Well that would be amazing if true. There might be life in the old Firehawk yet. Which would be good because I’ve noticed the pricing for Helix has increased about 20% in the last few months.
  12. Thanks. I think that explains both issues. The models on the Shuriken don’t match what the app expects to see. I’ve spent a huge amount of time trying to set this Shuriken/firehawk combo up so I can load tunings and models instantly via the firehawk and it looks like it just can’t be done. Nothing works the way I expect it, sometimes models load, other times not. It just makes no sense. Such a disappointment. Looks like it I will have to get a helix if I ever expect this combo to play well together.
  13. I have Stevic’s models loaded so I know that is not the issue. But I’m not following you about switching force mode off. Can you be more specific? I don’t see a switch anywhere. Thanks
  14. Thanks psarkissian, I definitely have the Shuriken bundle. I want to use the FH to control everything ideally, so I don't have to touch the knobs ever. When editing via the app, I can either select the model on the guitar (nice and quick and the app changes in real time), or I can use the model slider in the app. The issue is, whichever way I choose to edit, the names are wrong. e.g. If I select "Chime1" on the app, I hear a Spank through the speakers. Or I select a User preset on the guitar, I will hear the User model, but the app will display Spank. See the pics, the names don't match. All the sounds are there if you keep scrolling through, but it makes editing very confusing. Time for factory reset?
  15. Yes I've used that, but the issue is that the model in the iDevice doesn't match the guitar. So I choose a certain model in the app, and I hear a completely different one. Or, I rotate the guitar knob to a model while connected through VDI, and the app sees something completely different. It's like all the labels in the app are wrong. The sound matches what i have selected on the knob (provided that I have physically rotated the knob). I think maybe i'll attach some pics/vids.
  16. You mean “pickup mode”? If I switch that to magnetic, then I lose all Variax functionality. That’s not what I want. Have I misunderstood you?
  17. Hi there, yes I have the Shuriken bundle installed, though I have already modded the presets. In the app, you can choose either Firehawk or Variax to control the preset, for tuning and for model. For me, I don't want to be using knobs on the guitar, so I select FH. I can't see an "off" option. The model listed by the FH is completely wrong. See pic. If i choose say Spank 1 from the list, the actual model on the guitar is World 1. And vice versa. Only the Custom banks are reflected correctly. I suppose the worst case is I have to learn a different name for my preferred variax models though it is a little annoying. Perhaps a factory reset might fix?
  18. Hi, it is 2.23. In workbench the models are correct, but in Firehawk app they are completely muddled.
  19. Yes thanks. What about the other issue though - The firehawk app getting all the preset banks mixed up? Any thoughts ?
  20. Just a quick update on this - I have recently discovered (a bit late), that the "Controlled by Firehwak/Variax" option in the Firehawk app seems to be a global setting. i.e. change it once, and it applies to all presets regardless of what is saved in the preset. As far as I can tell, this isn't described in the Variax manual. I might be mistaken too, but this seems to be the only global setting in the whole Firehawk app, hence why I missed it for so long. Upshot is, I need to set up my Variax Shuriken AND Firehawk based on whether this setting is on or off for all presets, and not deviate. I still haven't worked out why the FH incorrectly names the model banks in the app - any thoughts welcome how to fix this.
  21. Thanks, yes I’ve checked that. I’ve also discovered that the problem happens if I manually change the model on the guitar using the knobs. E.g. I rotate the model to User I and I expect to hear a certain model/tuning combo. I seem to get one or the other but not both until I change the tuning knob as well as the model knob. Or, I have to flick the blade switch up and back for the correct sound to flow through.
  22. Hi all, I've had my Shuriken for about 3 months now and I still can't work out how presets work when using the dials on the guitar and wondering if there is a problem. For example, when i use the Shuriken with my Firehawk FX and switch foot presets, the guitar seems to select a random model from the guitar's User banks i.e. the selected model on the guitar doesn't carry over from preset to preset. If am playing in Drop D, and the change to a new FH preset, the tuning suddenly becomes drop A (or something else). I can only get the Shuriken to use the correct model if i rotate both the model knob and alt tuning knob/selector switch back and forth after changing patches. Naturally this means the guitar is practically unusable for any song where I need more than patch. I have checked the FHFX - no the FH preset does not have a Variax model selected. There is no reason I can find that explains why the guitar chooses something different. THe other thing I have noticed is that if I use the FHFX to assign a Shuriken model, all the model names are labelled incorrectly. e.g. if I tell Preset 1 to use the SPank 1 model in the FH app, the actual model selected will be something else. The only time it is correct is if I select one of the User banks. Maybe these things are related, perhaps not, but it sure is making it hard to use. Any tips would be gratefully received!
  23. I wanted to know this too, but in the end just got the 250. Compared to my other 25.5" guitars, it feels tight, and the drop tunings are pretty good. My hands are too small for the 270, so the 250 feels better anyway. And if it feels better, you play better!
  24. Well I had the chance to listen to both setups. In my mind, there is no question about what sounds best: 2 x single cabinets (in stereo) is miles better than a single stereo cab like the 212+ or FH1500, for stereo effects. The stereo effects from two speakers within a single cab are almost imperceptible, even with a 'wide' stereo setting, compared to the 2x single set up. I have my answer!
  25. Well maybe not "half", but certainly could lose 3-4mm off the top. Just enough for it to sit at or just below the saddle.
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