Petrucci-fan

Been using Onsong to change patches on my Helix for a couple years now. Recently I have discovered an issue. I am also using the JTV-59 so I need snapshots and tunings to change also. Everything works as expected except it changes my choice of guitar when changing the patch. Ex: I have Acoustic-5 chosen and save the patch. when I change to this patch using Onsong it picks Reso-5. If I manually change the patch using the Helix it brings up the correct guitar. Is Onsong sending a control change for the guitar that I am not seeing? This is the META Data from the song on Onsong. So this META Data takes me to Bank-3, Patch-51, Snapshot 3. I can resave the guitar on the Helix but when switching with Onsong it always reverts back to the RESO-5 and not Acoustic 5 as saved?????

So far so good. All model changes happened as expected! (fingers crossed)

Gig tomorrow night. I'll make note of the patch and see if it will do it again at home. I play in a duo and we have about 250 songs in our list and I do a patch per/song because of capo, or alternate tuning. Granted a lot of my patches are slight variations but I also use Onsong and having it pull the same patch every time that song is selected is the bomb !!!! Perfect example is Kashmir: Snap 1 - Acoustic 5 down tuned -1 DADGAD Snap 2 - Lester 1 down tuned -1 DADGAD Snap 3 - Lester 1 down tuned -1 Standard Snap 4 - Lester 1 down tuned -1 Standard for phased lead out at the end. A lot of my patches change Variax models per/Snap and that's why it's such an issue for me. I will say I'm pretty sure it's only happening on the first Snap that is brought up for that particular song. Once I lean over and change the Variax model on rack to the correct one and hit save the rest of that patch works as expected. I can then switch patches and back to that exact patch and it will have changed back to Dobro :( but, not every time!!

Unfortunately it is random enough that it is not always the same preset. It does seem like most of the time that it selects the wrong Variax model it is the select's the Dobro!! The next time I catch it doing it I will try to recreate the identical preset from scratch and see if it still happens.

I had tried the export/import and no change. I do have a new VDI cable. Will try :)

Yep, first thing I checked when it started. Seems to be random :(

Have an open ticket as this has been going on for quite a while, at least the last 4 updates. I assign a Variax model to a Helix patch. Sometimes it is correct when I select that patch saves and other times when I select the patch it will be something way off. Say I have Lester 1 saved and it will select Dobro. No rhyme or reason and very random. Just sucks big time when you are ready for a big Les Paul waling lead and you get a Dobro or Sitar!!! A distorted Dobro is not for the faint of heart :) I have reset/reloaded the firmware in the Variax and also reupdated the Helix many times. again the issue still exist but not all the time. Maybe 3 of 5 times it works flawlessly, then goes on a rampage and screws up 4 or 5 times. Anyone else having this issue?

Same issue with mine. I have an open ticket.