datacommando

Hi,

Hmm... not quite sure how to respond to this. 

I'm with you on the trying to assist people with genuine issues, and along with you, and several other regular contributors, we have tried to do our best, even to the point of translations through Google when necessary. A real United Nations of Support.

Then we have the complete ignorance of some people, who spend a not inconsiderable amount of money on a  somewhat complex piece of kit, but cannot be bothered follow simple instructions or to read a manual? It's beyond me, and judging from the amount of times you have had to respond to a ridiculous query with "RTM" (not even RTFM), it is beyond irritating.

I dread to think what is going to happen when the v3.20 firmware hits the streets - are you going to be ready for another onslaught of lunatic cries of "update bricked my Helix". I replied to another one of those failed updates yesterday with my " I said I was going to stop doing this, but here ya go!". Looking back, it seems I have been using that line in my replies to resurrect "dead" units for the past couple of years. It seems people are just incapable of finding any previous posts regarding this sort of stuff - now it's really become tedious.

Possibly, instead of Line 6 letting this place run itself, along with a little light policing from "siverhead" and "phil_m", they should use some full time administrators to organise the stuff in here, so even the most feeble minded halfwit could find a solution that had already been posted several time before. 

Now, when it comes to "not to make fun of posters", we are both the in the realm of "three score years and ten" and with old age comes the chance to rip the lollipop out of fools who are generally fully deserving of it. How many times to we see post claiming "this new tech is too much for me", more than likely posted by some young whippersnapper. It's shame that "criusinon2" seems to have been laying low for a while, because he could always be relied upon for a scathing response to idiotic questions.

One of your recent replies made me grin - 
Poster:- "Hello, how to download preset from Spider IV to the Helix?"

You:- "Do you believe in magic?

My wife says she is going to buy me a T-Shirt bearing the slogan "My people skills are fine - It's my tolerance to idiots that needs work"

Oh - I don't care if this is public or not - my opinions remain mine.

Regards from one cantankerous old man to another.

;-)