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Some Android mobile devices do not fully support "USB Host mode", which is required for the Spider V Remote app to communicate with Spider V amplifiers. We have found that the Google Play store offers free third party "USB Host Diagnostics" utility apps that may identify potential issues with USB Host mode support. While we do not officially endorse any such app, we suggest utilizing YouTube as a tutorial resource for working with your choice of app.
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Here are the USB adapters that have been tested and approved by Line 6 for the POD Express, and Pod Express Bass. iOS devices - iPhone, iPad The POD Express will require the Apple branded adapter if it's USB-C to Lightning with your iPhone, or iPad. Regular USB-C To Lightning cable will not suffice, the adapter is needed to connect. Newer iPhone/iPad devices that have USB-C can use a regular straight USB-C cable. (USB-C to USB-C) Apple branded adapters for lightning connections: Lightning to USB Camera Adapter https://www.apple.com/shop/product/MX5J3AM/A/lightning-to-usb-3-camera-adapter Lightning to USB 3 Camera Adapter https://www.apple.com/shop/product/MD821AM/A/lightning-to-usb-camera-adapter Lightning to USB-C Adapter (USB-C Female to Lightning Male OTG Adapter) You can also use a third party adapter, this one is an example of what we've tried with a USB-C cable: https://tinyurl.com/2rsvcy25 USB-C to USB-C cables can also be "one-sided" and needs to be flipped. Be sure to try both directions when connecting. USB-C to USB-C is the best style of cable for Mac OS, or Windows 10, and 11 connections.
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If POD Express not connecting or you have a failed update process, please try out these steps with either Line 6 Central, OR POD Express Edit. 1. Open Line 6 Central- Verify that you have the latest version installed 2. Connect POD Express to computer with the USB-C connection 3. Update mode: Press and hold both Footswitches as you plug in power connection, or 1/4" cable for the guitar input. 4. You should get a “Generic Device Detected” popup. Click ‘Identify’. With POD Express Edit, you may need to click the cloud icon on the top left corner. 5. Choose the POD Express from the devices shown. 6. Reinstall the latest firmware. 7. Follow the prompts once the firmware installation is complete. 8. Perform Factory Reset(optional). Factory Reset: Press and hold both Footswitches and plug in power (with NO USB connection)
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POD Express or POD Express Bass: Start by powering POD Express off and disconnecting any USB cable. While holding both the ON and TAP footswitches, power on the device: • If using batteries, connect a 1/4" cable into the device's IN jack to power on. • If using a power adapter, connect the adapter to the DC IN to power on. When powering on the device, you’ll see all the AMP encoder’s LEDs flash white briefly three times indicating the factory reset was successful.
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