ndrgkhn Posted November 27, 2014 Share Posted November 27, 2014 Hi, I think a lot of people had this problem but I've checked out previous posts and i havent heard of anyone with this exact issue. I conected my POD X3 via USB 2.0 with no USBHub to my computer. I downloaded latest version of drivers via Monkey. I set my POD X3 as the default soundcard for Windows 8.1. It works only for a while. I mean I can listen to mp3 and other audio files via windows media, I can listen to Youtube videos or other internet streaming audio. Then out of nowhere it all turns down. No sound comes out from my POD X3. And i have to restart my PC. The only solve is restarting my PC. No sound sended by the PC is heard. I use Win 8.1 64 bit. (I closed other soundcards already motherboard ,monitor vs) HOW CAN I GET THATH FIXED??? Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 27, 2014 Share Posted November 27, 2014 Open a support ticket to work directlywith Line 6 on this. http://line6.com/support/tickets/add.html Quote Link to comment Share on other sites More sharing options...
ndrgkhn Posted November 27, 2014 Author Share Posted November 27, 2014 I can not find the fixed problem so i post here. Its very big problem. If anyone knows help me. Quote Link to comment Share on other sites More sharing options...
Brazzy Posted November 27, 2014 Share Posted November 27, 2014 I had the problem with the X3 Pro were the sound would just freeze up suddenly, no sound at all and the only fix for it was to restart the my laptop (Win 7) and then all was good for a long time and then it would come back. So I did some research here and found a link to USBDeview Program. Ran that program in admin mode and uninstalled all usb entries relating to X3 Pro and also removed any entries I figured I wasn't using anymore, besides they can be reinstalled anyway if need be. I also removed all other line 6 entries since i have many other line 6 devices. In essence only having usb entries that i need. Total count of entries was 4 when I got done, when I started it was 70, lol. After I did that and reinstalled all the related software the issue was non existent. Good Luck and Happy Thanksgiving. USBDeiveiw Web Page the other link is the direct download. Quote Link to comment Share on other sites More sharing options...
BillBee Posted November 27, 2014 Share Posted November 27, 2014 Good call Brazzy - I had to use that proggie before too. Amazing all the lollipops windows collected. -B Quote Link to comment Share on other sites More sharing options...
ndrgkhn Posted December 10, 2014 Author Share Posted December 10, 2014 I CAN'T SOLVE THE PROBLEM. I USED THE USB DEVÄ°EW PROGRAM BUT THE PROBLEM STILL GOES ON. NEED HELP. HOPE SOMEONE KNOWS. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted December 11, 2014 Share Posted December 11, 2014 you likely need a hardware fix for your unit.... call or open a support ticket: http://line6.com/company/contact/ I CAN'T SOLVE THE PROBLEM. I USED THE USB DEVÄ°EW PROGRAM BUT THE PROBLEM STILL GOES ON. NEED HELP. HOPE SOMEONE KNOWS. Quote Link to comment Share on other sites More sharing options...
Brazzy Posted December 11, 2014 Share Posted December 11, 2014 I CAN'T SOLVE THE PROBLEM. I USED THE USB DEVÄ°EW PROGRAM BUT THE PROBLEM STILL GOES ON. NEED HELP. HOPE SOMEONE KNOWS. Like TheRealZap said It could be hardware. I do remember one other time i had to uninstall and reinstall the sound software that originally came with my computer. There may have been a conflict with the two in my particular situation. Can you try it on another computer? I always try as much as I can before getting ready part with my device. Quote Link to comment Share on other sites More sharing options...
ndrgkhn Posted December 11, 2014 Author Share Posted December 11, 2014 I don't think its hardware problem. Cause when i used podx3 2 years ago there was no problem like that. I use win 8.1 right now and the problem is so much then as win7. Quote Link to comment Share on other sites More sharing options...
ndrgkhn Posted December 11, 2014 Author Share Posted December 11, 2014 I want to add this important message , when sound gone. all the computer sounds gone but if the guitar connect x3 , i can play the guitar and hear on speaker. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted December 11, 2014 Share Posted December 11, 2014 the known hardware problem is known to only affect it when used with certain hardware.... in other words.. changing your computer... can cause the problem to show itself. of course the known issue is regarding the x3 live... is yours the live model? Quote Link to comment Share on other sites More sharing options...
ndrgkhn Posted December 14, 2014 Author Share Posted December 14, 2014 the known hardware problem is known to only affect it when used with certain hardware.... in other words.. changing your computer... can cause the problem to show itself. of course the known issue is regarding the x3 live... is yours the live model? No its only PodX3 model , the red one. Its software problem i'm sure. anyone knows how can i fix it ? Quote Link to comment Share on other sites More sharing options...
silverhead Posted December 14, 2014 Share Posted December 14, 2014 How/Why are you sure it's a software problem? Problems can develop when you switch computers, and two years since last use is a long time. Have you opened a support ticket as suggested more than two weeks ago? Quote Link to comment Share on other sites More sharing options...
TouJar Posted May 6, 2015 Share Posted May 6, 2015 I ran into this problem,too.Windows 8 , Pod X3 as sound card only restart laptop can fix the problem , and used the USBDeview already. Could someone tell me how to fix that? Quote Link to comment Share on other sites More sharing options...
TI3004 Posted November 10, 2016 Share Posted November 10, 2016 I came across this recently in respect of another audio interface I'm considering, this may help your problem Many systems come preset to conserve USB power by temporarily cutting or disabling power to USB ports that are not actively in use. This can often be problematic for USB drivers that run in the background, since background tasks are not given power priority by the OS. If you use USB interfaces or controllers, then you should disable this power-management scheme. Go to the Device Manager > Universal Serial Bus Controllers > right-click on a "USB Root Hub" > Properties > Power Management > deselect "Allow the computer to turn off this device to save power" > press "OK." Repeat this process for all USB Root Hubs in the Device Manager. Quote Link to comment Share on other sites More sharing options...
Pherreiro Posted December 8, 2016 Share Posted December 8, 2016 I have the same problem! (Sorry I am not native Enlish speaker.)The sounds will be gone after when i turn "on" my X3 Live. The sounds work until a little time (7-10 minutes) and then no sound and I have to start my laptop MANUALLY. Because the windows 7 64 can't quit. Every driver updated with the monkey. I don't understand that. Quote Link to comment Share on other sites More sharing options...
pieceofmaiden Posted April 22, 2017 Share Posted April 22, 2017 I have the same problem for 2 years now with windows 10. I cant understand how this could happen in a such a big and famous company like you. Its never too late to show respect to your customers and give a solution to such a big problem that all of us have to deal with. I hope that i will get a reply soon to solve this frustrating problem. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted April 23, 2017 Share Posted April 23, 2017 if you'd review the thread here, it clearly asks that you contact line6 support. they have numerous potential solutions for this including physically fixing the device if it needs it... they wont likely reply here... you need to initiate contact. but the answer is there. I have the same problem for 2 years now with windows 10. I cant understand how this could happen in a such a big and famous company like you. Its never too late to show respect to your customers and give a solution to such a big problem that all of us have to deal with. I hope that i will get a reply soon to solve this frustrating problem. Quote Link to comment Share on other sites More sharing options...
tarock6 Posted July 13, 2017 Share Posted July 13, 2017 I STILL HAVE THE PROBLEM , all things are connected with pc (usb line6) , but I cant listen the sound of the guitar :( what should I do ? Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2017 Share Posted July 13, 2017 How are you monitoring the X3? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.