tonyjross Posted July 11, 2015 Share Posted July 11, 2015 G'day there, Just a quick message to mention that I am not getting any sound output of my Toneport UX2 now that I've installed the BETA release of OSX 10.11 (El Capitan) The Level meters are working but there is no sound output. I'm also having problems with Pod Farm. POD FARM 2.57 USB Drive 1.02 Driver 7.3.8 I'm assuming these issues will be fixed but I thought I start a topic in any case. Cheers. Tony 1 Quote Link to comment Share on other sites More sharing options...
tonyjross Posted July 12, 2015 Author Share Posted July 12, 2015 Tried re-installation of all programs and drivers but with no luck. Tony Quote Link to comment Share on other sites More sharing options...
kirkyvai Posted July 12, 2015 Share Posted July 12, 2015 Hi, same issue here for a Gx and a HD500X... is there some beta drivers ?? Quote Link to comment Share on other sites More sharing options...
Garrith Posted July 12, 2015 Share Posted July 12, 2015 Got the same problem with Windows7 on my UX8. It's driving me nuts.... Problem is: I'm using it as an interface for Reason. Used to work smoothly - till today GRRRRRRRRRrrrrrrr What is going on? Quote Link to comment Share on other sites More sharing options...
geenanjar Posted July 14, 2015 Share Posted July 14, 2015 i'm using ux2..i am now using 4 of the 10 active device lifetime..what will happens if i have more than 10 times using active devices...?? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 14, 2015 Share Posted July 14, 2015 nothing.... you'll just have to open a ticket or call line6 to get it reset. i'm using ux2..i am now using 4 of the 10 active device lifetime..what will happens if i have more than 10 times using active devices...?? Quote Link to comment Share on other sites More sharing options...
geenanjar Posted July 14, 2015 Share Posted July 14, 2015 whether the tickets will be given automatically when if exceeds 10 active device ? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 14, 2015 Share Posted July 14, 2015 No, because when you hit 10 everything still works.... so there's no urgency... then you submit ticket or call (much faster if it is somewhat urgent) and they will take care of it... nothing automatic about it. it's a manual process. whether the tickets will be given automatically when if exceeds 10 active device ? Quote Link to comment Share on other sites More sharing options...
geenanjar Posted July 15, 2015 Share Posted July 15, 2015 yes I understand about the tickets .. whether the number of tickets that can be sent is limited depending on the number of devices that we have or the ticket could anytime we send? Quote Link to comment Share on other sites More sharing options...
keewiz Posted July 15, 2015 Share Posted July 15, 2015 We've been down this road a few times before. Any time Apple introduces a new OS, Line 6 monkey drivers don't work any more. If you're not getting any sound from your Mac, try this: go to System Preferences/ Sound and select your Mac's internal speakers. I bet you'll hear sound now when you play music on iTunes or YouTube. Line 6 audio interfaces rely on drivers, and it usually takes a while to get updated ones, particularly if we're talking about a beta release. I have a backup interface that is simply plug and play. It works fine with Digital Performer 8 and 9. If you have a bluetooth speaker, you can at least hear decent playback from your Mac, but if you have any kind of driver-dependent audio interface, you're in for a wait. Unless you re-install Yosemite. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 15, 2015 Share Posted July 15, 2015 no limit to the number of tickets. yes I understand about the tickets .. whether the number of tickets that can be sent is limited depending on the number of devices that we have or the ticket could anytime we send? Quote Link to comment Share on other sites More sharing options...
jrnwndr Posted July 22, 2015 Share Posted July 22, 2015 Doesn't work for me either... Should've tested this on my other Mac. How do I report it? Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 22, 2015 Share Posted July 22, 2015 There's really nothing to report. That OS is not currently supported. If I relied on my interfaces I would not upgrade until stable drivers are out, not just for Line6, but all equipment/software. Quote Link to comment Share on other sites More sharing options...
Tetsujin Posted September 11, 2015 Share Posted September 11, 2015 GM is out - still no sign of drivers - not even a beta... Quote Link to comment Share on other sites More sharing options...
cave Posted September 11, 2015 Share Posted September 11, 2015 Come on guys ... when will you update the drivers? OSX El Captain is public beta ... the drivers should be updated by now ... Can you at least give us a timeframe? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted September 11, 2015 Share Posted September 11, 2015 they've never ever released a driver to support a beta operating system ever... drivers will likely be updated within the first 3 months of release.... but even that depends on what hardware you want drivers for... Come on guys ... when will you update the drivers? OSX El Captain is public beta ... the drivers should be updated by now ... Can you at least give us a timeframe? Quote Link to comment Share on other sites More sharing options...
hoss Posted September 11, 2015 Share Posted September 11, 2015 I googled a little and it seems there is a general USB Audio problem in El Capitan, many interfaces don't work right now. I am on El Capitan Golden Master and my M-Audio Fast Track is not recognized. EDIT: My IK Multimedia StealthPlug works. Quote Link to comment Share on other sites More sharing options...
hoss Posted September 24, 2015 Share Posted September 24, 2015 The reason why many drivers are not working anymore: Apple extended the "kext signing" to drivers and only drivers from trusted sources are loaded by the El Capitan kernel, no bypass option here (like for applications in the control panel). 10.11.1 Beta did not help, I am now back on Yosemite. 1 Quote Link to comment Share on other sites More sharing options...
nutcasey Posted October 1, 2015 Share Posted October 1, 2015 Any news on a fix to this? I have no sound at all at the moment! 1 Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted October 1, 2015 Share Posted October 1, 2015 Most likely sometime after the OS is released. They don't typically update before release. Quote Link to comment Share on other sites More sharing options...
nutcasey Posted October 1, 2015 Share Posted October 1, 2015 I just spotted the sticky at the top and it says soon. Are there any Betas available? Quote Link to comment Share on other sites More sharing options...
dan4132 Posted October 1, 2015 Share Posted October 1, 2015 Installed Official Release of 10.11 and updated drivers with Line 6 Monkey and I have no sound.. Meters are working but nothing on the outputs. ** Just spotted the Sticky as well!! Quote Link to comment Share on other sites More sharing options...
kazt81 Posted October 1, 2015 Share Posted October 1, 2015 I've just encountered the same problem with my POD HD500 on Mac OS X El Captain Official Release version 10.11. As you may know, I'm using HD500 as USB audio interface, I tried to record an audio track with Logic pro X, but I have no sound. I think audio meter on Logic doesn't work right now. Is there any solution for this and Is there anyone who knows the driver updated schedule from Line6 or Apple ? Thank you for your help in advance. Quote Link to comment Share on other sites More sharing options...
gabocarina96 Posted October 2, 2015 Share Posted October 2, 2015 I had the same problem! I restored OS X Yosemite for now! Thanks to my beloved Time Machine! Quote Link to comment Share on other sites More sharing options...
southplatte Posted October 2, 2015 Share Posted October 2, 2015 Well. Update OS for other reasons that are nearly as important as music...like, you know, work. And come to find out Line 6 dropped the ball on having drivers ready by the time the public release was ready. Jus' saying' that's like being late for your prom date....just don't work. Love how the sticky is not date/time stamped. Who knows how long it's been posted. Seriously, in today's world this should not happen. El Capitan was in "public" beta since July. Private beta since what, April/May? And they don't have "updated drivers yet? Glad I'm not a serious musician using serious tools for serious work. I just self produce my albums and to be honest this is horse lollipop. 1 Quote Link to comment Share on other sites More sharing options...
southplatte Posted October 2, 2015 Share Posted October 2, 2015 I had the same problem! I restored OS X Yosemite for now! Thanks to my beloved Time Machine! I wish. My backup drive, after doing a complete backup, was full of a single backup and lost all history so I can not go back to prior. Quote Link to comment Share on other sites More sharing options...
brennweite Posted October 2, 2015 Share Posted October 2, 2015 Really hard to understand why there are no updated drivers available. The Beta has been around for a while. Not a nice customer experience :-( Quote Link to comment Share on other sites More sharing options...
viksk8er Posted October 2, 2015 Share Posted October 2, 2015 Same here with my GX, there's no sound at all. I'm waiting for that drivers! Quote Link to comment Share on other sites More sharing options...
mostvanelegem Posted October 2, 2015 Share Posted October 2, 2015 yep, GX not working. about 0.5 sec active, then thats it....:( Quote Link to comment Share on other sites More sharing options...
omikl Posted October 2, 2015 Share Posted October 2, 2015 Yeah. Same problem. I'm using a TV as my monitor, so at least I have those speakers, but not being able to use my studio monitors sort of sucks. Hurry it up please guys.... Quote Link to comment Share on other sites More sharing options...
jowkame Posted October 2, 2015 Share Posted October 2, 2015 EL Capitan has already been released. Guys, please, update UX2 driver ASAP. 2 Quote Link to comment Share on other sites More sharing options...
deshiknaves Posted October 2, 2015 Share Posted October 2, 2015 Any news on this update? Quote Link to comment Share on other sites More sharing options...
kilosstudio Posted October 2, 2015 Share Posted October 2, 2015 Yes are there any updates yet? I should have come here first before I updated. Now my studio is jacked up. But I do not want to re-install everything if there is going to be an update SOON. Quote Link to comment Share on other sites More sharing options...
ivanillo Posted October 2, 2015 Share Posted October 2, 2015 we need new drivers for el Capitan, please. tponeport no works with el capitan. Quote Link to comment Share on other sites More sharing options...
erikjenkins11876 Posted October 2, 2015 Share Posted October 2, 2015 Come on Line 6! You guys are ALWAYS behind when the update is avalible. This is why Apple gives you guys access to the software 8 months in advance. It's just lazy! 1 Quote Link to comment Share on other sites More sharing options...
josh6453 Posted October 2, 2015 Share Posted October 2, 2015 I'm using an UX2 on a daily base. Since today it's not working anymore. Did that upgrade today. What a mistake and what a shame! Quote Link to comment Share on other sites More sharing options...
icorra Posted October 2, 2015 Share Posted October 2, 2015 Same trouble with kb37. I need to know when will be available a new compatible driver to mac os 10.11 Thx Quote Link to comment Share on other sites More sharing options...
dilbert5150 Posted October 2, 2015 Share Posted October 2, 2015 Dear Line6, this is unacceptable! This is the first time I did Mac OSX software update just after a new system release. I regret it. I lost my external sound card capabilities, plus my guitar and midi keyboard become useless... I work in IT/software, so just to add my two cents: 1) you either lack resources or you're aware of the problem and didn't even bother to warn your customers. The new mac osx betas were available long time ago... Never had a chance to test your devices? C'mon! 2) I know that Apple can be a pain, they don't care much about backwards compatibility, but you SHOULD AT LEAST TRY to prepare your devices for the new system. 3) No statement? I found a simple forum sticky to be your response?! IT'S NOT EVEN TIMESTAMPED! It can take weeks to release new drivers and you know it!!! I restored the sound by using my Time Machine backup... But this is a pretty hardcore solution, as your disk gets erased during the process... you have no guarantee of success and it's 100% "machine" dependent... Still, I blame myself, but how are gonna address people upgrading their macs? They're gonna be sold with new system and still, your gear is not ready it. WAKE UP POEPLE!! 3 Quote Link to comment Share on other sites More sharing options...
myung Posted October 2, 2015 Share Posted October 2, 2015 Just upgraded to El Capitan. My TonePort UX2 has no sound. Display shows that there is sound. But, no sounds are coming out. What's the status on the driver update? 2 Quote Link to comment Share on other sites More sharing options...
myung Posted October 2, 2015 Share Posted October 2, 2015 Just upgraded to El Capitan. My TonePort UX2 has no sound. Display shows that there is sound. But, no sounds are coming out. What's the status on the driver update? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.