UX2 - OSX 10.11 El Capitan - No sound

[nutcasey 1]

Yeah I'm a bit gutted about this too. It's really stopping me form doing things. Any updates?

[bowieboy 0]

Same here no sound on my Mac, Have a problem also with my Mac on Yosemite, Luckily my main studio Mac is still on Mavericks! how poor is that Line 6? Last ever line 6 product we will buy! get it sorted today Line 6 or you will lose everyone else too!

[dsambucetti 1]

The beta OS was available for about 8 months. They had 8 months to be updated. Laziness is bad. Probably because they don't receive any money by updating this drivers and also they customers will not change their audio devices... 

 

Most likely sometime after the OS is released. They don't typically update before release.

[mazza93 0]

Same here with Line6 UX2 on OS X El Capitan, and no way to back up to Yosemite. Please guys give us an update!

[tylerdurden2010 0]

I got the same issue when I have upgraded mac os 10.11 EI Capitan . My current driver version is 7.3.8 :mellow:

[Dortman 0]

I don't know what to do - erasing HDD, downgrade to Yosemite and reinstall all line 6 apps, Cubase and so on, or wait for driver update, how long it will take? I have my work to do.

[Bielack 0]

yep, GX not working. about 0.5 sec active, then thats it.... :(

POD Kb37 same here :-/

[kazt81 2]

I've just encountered the same problem with my POD HD500 on Mac OS X El Captain Official Release version 10.11.

As you may know, I'm using HD500 as USB audio interface, I tried to record an audio track with Logic pro X, but I have no sound.

I think audio meter on Logic doesn't work right now.

 

Is there any solution for this and Is there anyone who knows the driver updated schedule from Line6 or Apple ?

Thank you for your help in advance.

[shaharbar 0]

Please provide us a rough ETA for the fixed driver...

[camouflage98 0]

Same problem here,

I'm using UX1 and as soon as I update the OS X El Capitan, I don't hear any sound from the UX1.

Please develop the driver ASAP

 

Thanks,

[tonyjross 1]

I had forgotten about why I uninstalled the Beta version of El Capitan until I upgraded to the public release. Now I remember why ! Ooops.

 

Anyway, until Line6 create a new Driver (If they do) it's easier to go back to your Time Machine backup with Yosemite running. That way you can get your projects underway or completed.

 

Think of situations like this as though Apple haven't actually delivered this OSX upgrade yet and will happen in a few months. After all it isn't compulsory to upgrade to El Capitan right ?

 

I'm really hoping Line6 do release a driver for this unit as it would be a shame to have to buy something else.

 

I might have a scrounge on eBay to see what's kicking about.

 

Tony

[kilosstudio 0]

I think whats happening is they are working from their newest stuff down to the older equipment.  Ive seen El Capitan drivers for some of their other products which I assume are newer than the POD Studio UX2 that some of us have here.

I hope to see drivers soon because now, after Ive figured out all my software issues, I cant record audio and if im foreced to buy some other product, then im going report this as bad support.

You guys knew this was coming and should have been ahead of the game like other products were.  I had to wait on Yosimite and now I have to wait on El Capitan.  Yes it sucks that everythime Apple releases and new OS, the drivers get jacked but still, the OS beta has been out for some time now and there is no driver availale after the public release.

I betcha if some big time superstar using the UX2 called bit...........ing, they would have drivers out to them that day.

Come on guys.  I really wannna keep and use this device.  I know it cant be that dang hard.

[ahthree 0]

same here!update the drivers for OS X capitan,please line6!

[nutcasey 1]

This is getting beyond a joke now. The BETA for this OS had been out for months and Line 6 had clearly not even tried it. They should have had the drivers ready months ago.

[SeukYom 0]

Same problem with my Toneport UX1...

No sound...

So, please update drivers...

 

thanks.

[brennweite 1]

it would be at least very friendly to tell your customers an ETA for the drivers. Are we talking about a few days or a few weeks? I cannot go back to Yosemite and everything else is running well. If it will take too much time I have to consider switching to other Audio hardware.

 

[Iskandarjeff 0]

{PLEASE LINE 6.. i need to do some work. using ux2. just updated to el capitan. where is the new driver update. or when will it be.

[sebi99 0]

hay same problem here with my pod hd desktop :-(

[zekabala 0]

The same problem with my Tone Port UX1 and POD HD500 !!

 

No Sound !!!

 

PLEASE UPDATE DRIVES !!!!!!!!

[VNewman 0]

It is unbelievable

Im buying some new equipment, thnx.

Good luck line 6.

[exotheria 0]

UX2 doesn't work! NO input sound with EL lollipop CAPITAN!

Where are the drivers?!?!? line 6 a bad bad publicity

[zmeadows 3]

To those of you freaking out, use this opportunity to learn the lesson that a lot of us have learned already: Don't upgrade to a new version of OS X until you check that your hardware is supported. Or at the very least wait a couple weeks or so. Since Apple releases a new update to OS X quite often, you're never missing out on much. 

[Mr_Arkadin 1,572]

Sage advice zmeadows.

 

If you really have that 'big name' in the studio tomorrow (yeah, right) or the final sessions for your debut album do not change anything on a working system. Personally I chose Windows 7 for my new computer for this very reason and will stay on it till it drops.

[Ridis 0]

i just upgrade to El Capitan and i have no sound in my Toneport UX2. i hope that the new drivers will be released later this week!

[mordren 0]

i upgrade yesterday to Mac OSX El Capitan and the sound dont work, y reinstales a few times and is the same, i will buy other sound card cause i have lot of work to do and i cant stop,I have a message for Line 6 should prevent that there will be upgrade because there are now millions of customers who are left hanging by their incopetence, this is how customers are lost, I one of them, hang a greeting

[felixthetbone 0]

Same here, no sound with OS X El Capitan and POD HD 500 :(

I would highly appreciate a drive update 

 

Cheers

[phil_m 4,553]

Seriously, Line 6 is hardly alone in this. I feel these updates always cause disruptions in the MI world. Was just reading somewhere how MOTU issued a statement telling users to hold off on upgrading. El Capitan broke Microsoft Office installations on Macs. The thing is that companies simply can't live in a way so there always just reacting to what Apple decides to do.

[Triryche 2,610]

I remember a couple years ago (maybe3) my buddy who runs a successful recording studio, finally ditched his G3 for a G5.

His updates are very strategic!!

[nutcasey 1]

I'm really disappointed about the lack of communication with this situation.

[Hudsonfull 0]

Seriously, Line 6 is hardly alone in this. I feel these updates always cause disruptions in the MI world. Was just reading somewhere how MOTU issued a statement telling users to hold off on upgrading. El Capitan broke Microsoft Office installations on Macs. The thing is that companies simply can't live in a way so there always just reacting to what Apple decides to do.

 

But that's the goal of a beta version !

[TheRealZap 7,367]

the goal is to help apple find and fix bugs...

the beta may be an option for developers.... but it's not the goal of the beta....

 

But that's the goal of a beta version !

[jackalfeud 0]

yeah plenty of spam and no communication that this could be a problem- ux2 - no sound

how about a heads up?

preferably and updated driver

 

[antijack 0]

My studio is dead in the water because of a late to market driver and still no communication from Line 6 as to an ETA?

I can't afford to rely on such un-professional gear.. time to replace my Line 6 stuff with something that I can rely on.

 

P!ssed off.

[MonkOfFunky 0]

Also have this issue. No audio after upgrading to El Capitan. 

 

Are Line 6 just going to ignore their customers on this issue?

 

I haven't seen a single piece of literature from them. Not even a (coming soon) message.

[TheRealZap 7,367]

....or an early to market updater.... hmmm

 

My studio is dead in the water because of a late to market driver and still no communication from Line 6 as to an ETA?

I can't afford to rely on such un-professional gear.. time to replace my Line 6 stuff with something that I can rely on.

 

P!ssed off.

[cavallino27 1]

I've been using Line 6 gear (Toneport UX2 and HD500) for years and I've been mostly happy with it. I use it as an amateur musician, I'm not going to suffer financially or professionally if for some reason it stops working, like it does now because of the new MacOS. It's happened again in the past, anyway. But I can't help but think about all of you guys who are using Line6 gear to make a living. What baffles me is if I give a damn about other people's hardware problems, why doesn't Line6 seem to do so? As it's been mentioned above, there were beta testing versions of El Capitan out many months ago, so anyone (along with computer hardware making companies) interested would test it and make sure that their products worked 100% on release. If you guys at Line 6 are serious about what you sell to people, you should have made sure no problems would exist with each and every gear model you have made available to the public. Otherwise it seems to me like you are content with being tagged as a cost effective guitar effects manufacturer for amateur players, like me. If that's what you're happy with, fine by me. Just don't be offended when the pros look the other way when someone mentions your company in the future, because of the unreliability and lack of support. It's just a shame because the products "per se" are really good pieces of kit for the money.

[130875 0]

Yep((( No sound with El Capitan((( Any body knows when fixed drivers will be able to download? I need to play and record   :(

[elpine 0]

Here the same...   :(    :angry:   

[joshk1492 1]

I use a GX with pod farm 2.5 with logic pro 9 and they have both stopped working. a split second of muffled sound is all I get if I switch between outputs. I tried uninstalling the pod farm and drivers to start again and now can't get them back. 

 

When will this be fixed?? I use it daily and need it back. 

[phil_m 4,553]

I've been using Line 6 gear (Toneport UX2 and HD500) for years and I've been mostly happy with it. I use it as an amateur musician, I'm not going to suffer financially or professionally if for some reason it stops working, like it does now because of the new MacOS. It's happened again in the past, anyway. But I can't help but think about all of you guys who are using Line6 gear to make a living. What baffles me is if I give a damn about other people's hardware problems, why doesn't Line6 seem to do so? As it's been mentioned above, there were beta testing versions of El Capitan out many months ago, so anyone (along with computer hardware making companies) interested would test it and make sure that their products worked 100% on release. If you guys at Line 6 are serious about what you sell to people, you should have made sure no problems would exist with each and every gear model you have made available to the public. Otherwise it seems to me like you are content with being tagged as a cost effective guitar effects manufacturer for amateur players, like me. If that's what you're happy with, fine by me. Just don't be offended when the pros look the other way when someone mentions your company in the future, because of the unreliability and lack of support. It's just a shame because the products "per se" are really good pieces of kit for the money.

 

Frankly, if people are really pros, as in they're depending on their software and hardware as a source of income, they wouldn't update to a new OS the first day, first week, or first month it's available. That's just silly.

 

I depend on very expensive software every day to do my day job. I put off updating stuff as long as possible just because I know there's a risk of it causing disruptions. We always try to schedule things so we do updates during a time when we aren't faced with critical deadlines.