RoyDC Posted July 24, 2013 Share Posted July 24, 2013 Hi. I have been a Line 6 user for several years and I use my gear (podx3 and podstudios) on several computers/laptops because that’s what they are for... they are portable!. For many reasons as viruses, system failures or just reinstallation of a new version of windows, I have to unauthorized and authorize the same computers and they appear in my account as different Authorized Devices. I almost reach the parameter of 10 lifetime devices, but they have been the same computers! So, what happened if I use all my lifetime devices?? Am I not be able to authorize again my Pod studio or podx3 in my computers or in new ones if they die?? I think that this new system of yours is not fair! I bought you a hardware/software to use it freely in any computer I want without limits, as it was before. I hope you understand my preoccupation and provide me a solution, sorry for my English! Thanks in advance!! 1 Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 24, 2013 Share Posted July 24, 2013 no problem, just call them when you run out and they'll reset it for you. 1 Quote Link to comment Share on other sites More sharing options...
RoyDC Posted July 24, 2013 Author Share Posted July 24, 2013 Thanks for the answer, but Im from México, whom and where do I call? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 24, 2013 Share Posted July 24, 2013 you don't even have to call... that's just the fast way... you can open a support ticket and they'll take care of it in a few days. http://line6.com/support/tickets/add.html 1 Quote Link to comment Share on other sites More sharing options...
user1979 Posted November 24, 2013 Share Posted November 24, 2013 Hi. I've got an USB sound card, the Pod Studio UX1 In my account I can see this message: You currently are using 3 out of 4 active devices. You currently are using 10 out of 10 lifetime devices. When I try to authorize my computer appears this error: Unable to authorize your device. You have reached your limit of total lifetime device authorizations for this account How can I reset my list of lifetime devices? Thanks. Demonaz Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted November 24, 2013 Share Posted November 24, 2013 open a ticket at the link above and request a reset. Hi. I've got an USB sound card, the Pod Studio UX1 In my account I can see this message: You currently are using 3 out of 4 active devices. You currently are using 10 out of 10 lifetime devices. When I try to authorize my computer appears this error: Unable to authorize your device. You have reached your limit of total lifetime device authorizations for this account How can I reset my list of lifetime devices? Thanks. Demonaz Quote Link to comment Share on other sites More sharing options...
kissgar Posted December 25, 2014 Share Posted December 25, 2014 reset my list of lifetime devices Quote Link to comment Share on other sites More sharing options...
BillBee Posted December 26, 2014 Share Posted December 26, 2014 reset my list of lifetime devices You have to send the email to Line 6 my man. http://line6.com/support/tickets/add.html -B Quote Link to comment Share on other sites More sharing options...
buckoo Posted March 3, 2015 Share Posted March 3, 2015 Please reset my list of active and lifetime devices Quote Link to comment Share on other sites More sharing options...
Triryche Posted March 3, 2015 Share Posted March 3, 2015 You need to call support or submit a ticket. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted March 3, 2015 Share Posted March 3, 2015 you really should read a thread before you reply.... you need to contact line6... no one on the forums can help you. reset my list of lifetime devices Quote Link to comment Share on other sites More sharing options...
kkertev Posted June 17, 2015 Share Posted June 17, 2015 Hi, please can I reset my device Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted June 17, 2015 Share Posted June 17, 2015 you need to contact line6. noone else can help you. http://line6.com/company/contact/ Hi, please can I reset my device Quote Link to comment Share on other sites More sharing options...
sam_exler Posted April 25, 2017 Share Posted April 25, 2017 OMG, now I know why such a big part of music is c*ap. Those musicmacers can't even read! Duuuh Thank you so much for information, Uber Guru! I also wrote the letter to Line6 using text from opening question-post. xDGood job explaining so widespread problem, Just Startin' Quote Link to comment Share on other sites More sharing options...
Smashcraaft Posted May 10, 2017 Share Posted May 10, 2017 ideascale suggestion "Authorized Devices - please allow more than 4 devices by default" https://line6.ideascale.com/a/dtd/Authorized-Devices-please-allow-more-than-4-devices-by-default/895532-23508 Quote Link to comment Share on other sites More sharing options...
Transistor11 Posted December 26, 2020 Share Posted December 26, 2020 This system of Line 6 is a joke. I just discovered it. A paid device should belong to you and no one else. What is this crap system of authorizations? We have hardware in our possession not software. Please be serious Line 6 or else you will lose a lot of customers. Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 26, 2020 Share Posted December 26, 2020 14 hours ago, Transistor11 said: This system of Line 6 is a joke. I just discovered it. A paid device should belong to you and no one else. What is this crap system of authorizations? We have hardware in our possession not software. Please be serious Line 6 or else you will lose a lot of customers. This system has been around for quite a long time now. What hardware are you using? If you open up a support ticket, they'll take care of this for you. For what it's worth, the issue isn't the hardware. It's the software, and the customer never owns the software. You own a license for the software that entitles you to use it in certain ways. Quote Link to comment Share on other sites More sharing options...
ziomelo76 Posted February 25, 2023 Share Posted February 25, 2023 Same PROBLEM for me. I can't authorize new OS, help! Quote Link to comment Share on other sites More sharing options...
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