slappyjoe 0 Posted April 15, 2016 hi .am having infuriating problems.. when i try log in line 6 it says could not make a connection to web server code 80001030 "Could not connect to the line 6 server"..... then code 800038c6 when i try to log in.. It just seems that line6 cant get online but connection is fine Help...! Thank you. Quote Share this post Link to post Share on other sites
silverhead 8,822 Posted April 15, 2016 What computer and OS are you using? What is your internet connection (cable/DSL modem, wireless, satellite, ..)? Quote Share this post Link to post Share on other sites
helishredz 0 Posted May 25, 2018 Is there a solution to this? I'm having the same issue. I'm running Windows 10 with a 20mbs cable modem. Quote Share this post Link to post Share on other sites
Gaz_Ham 22 Posted May 25, 2018 I would try it with antivirus/firewalls/ad blockers disabled, first. Then if still no luck, open a support ticket with line6 at line6.com, log in to your account page and then start a support ticket from there. Quote Share this post Link to post Share on other sites
Triryche 2,610 Posted May 25, 2018 Also try downloading the file(s) directly from the downloads page instead of via Monkey. Quote Share this post Link to post Share on other sites
pkremer 0 Posted February 9, 2020 Try to install the latest version of Line 6 monkey, this work for me!! (Monkey v1.77) Quote Share this post Link to post Share on other sites
slappyjoe 0 Posted May 12, 2020 On 4/15/2016 at 1:19 PM, silverhead said: What computer and OS are you using? What is your internet connection (cable/DSL modem, wireless, satellite, ..)? Hi windows 10. Dsl modem. Thanks I'll try that download Quote Share this post Link to post Share on other sites
slappyjoe 0 Posted May 12, 2020 On 5/25/2018 at 4:14 PM, Triryche said: Also try downloading the file(s) directly from the downloads page instead of via Monkey. Yeah I downloaded from line 6 downloads.. Quote Share this post Link to post Share on other sites
slappyjoe 0 Posted May 12, 2020 On 2/9/2020 at 11:53 PM, pkremer said: Try to install the latest version of Line 6 monkey, this work for me!! (Monkey v1.77) Thanks I'll try that Quote Share this post Link to post Share on other sites
slappyjoe 0 Posted May 12, 2020 On 5/25/2018 at 3:59 PM, Gaz_Ham said: I would try it with antivirus/firewalls/ad blockers disabled, first. Then if still no luck, open a support ticket with line6 at line6.com, log in to your account page and then start a support ticket from there. I did disable all anti virus..so support ticket good idea. Ta Quote Share this post Link to post Share on other sites