docrickrock Posted May 1, 2016 Share Posted May 1, 2016 Got my Helix about 2 weeks ago, in the last week one of the scribble strips (number 7) shows an inconsistent operation: sometimes it's normal, sometimes the text is shown reversed, other times the text is moving or even the label shows no text at all. Lately this annoying behavior is becoming more comon. There are some images about. Quote Link to comment Share on other sites More sharing options...
klangmaler Posted May 1, 2016 Share Posted May 1, 2016 I would take a support ticket, sorry: http://line6.com/support/tickets/ Quote Link to comment Share on other sites More sharing options...
jpdennis Posted May 1, 2016 Share Posted May 1, 2016 Wow, upside down text then disappears. I can only assume your using the latest application and firmware. So, +1 to klanmaler ... send in a ticket, Quote Link to comment Share on other sites More sharing options...
datacommando Posted May 1, 2016 Share Posted May 1, 2016 Got my Helix about 2 weeks ago, in the last week one of the scribble strips (number 7) shows an inconsistent operation: sometimes it's normal, sometimes the text is shown reversed, other times the text is moving or even the label shows no text at all. Lately this annoying behavior is becoming more comon. There are some images about. Ye gods - and I thought I had problems! Damn, that's some weirdness - voodoo if ya ask me! Stick in a support ticket and let us know how it pans out. That sure is strange, even though we all know the whole thing is really is a big box of magical tricks put together from alien technology! Maybe Carol Anne is on the inside, putting her hands on the screen and saying "They're here" We need to know, that's for sure. Quote Link to comment Share on other sites More sharing options...
Bkehoe Posted May 3, 2016 Share Posted May 3, 2016 I had a problem with one of my scribble strips. Text would disappear, then display corrupt. Logged a ticket and advised to return unit, which I did. New unit arrives today, so hopefully all good Quote Link to comment Share on other sites More sharing options...
docrickrock Posted May 6, 2016 Author Share Posted May 6, 2016 I had a problem with one of my scribble strips. Text would disappear, then display corrupt. Logged a ticket and advised to return unit, which I did. New unit arrives today, so hopefully all good So, how's going your new unit? I´m waiting to receive a new one too. Quote Link to comment Share on other sites More sharing options...
miurajef Posted May 6, 2016 Share Posted May 6, 2016 I had similar issues. I had only 4 working scribble strips left, and they displayed the wrong info, after a while the text would become unreadable, and finally it would disappear. Today I received a replacement, so far so good, fingers crossed. Quote Link to comment Share on other sites More sharing options...
Bkehoe Posted May 6, 2016 Share Posted May 6, 2016 So, how's going your new unit? I´m waiting to receive a new one too. Received, and working fine. Have listed for sale though Quote Link to comment Share on other sites More sharing options...
electricfactory Posted May 7, 2016 Share Posted May 7, 2016 Boy, I hope this isn't a common Helix failing, have had mine almost a month now.. Quote Link to comment Share on other sites More sharing options...
wiseowl Posted June 23, 2022 Share Posted June 23, 2022 Having the same problem. Have logged a support ticket. Hope this isn't a common issue :( Quote Link to comment Share on other sites More sharing options...
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