jamesklotz Posted July 13, 2016 Share Posted July 13, 2016 I got my new Helix yesterday, and am having a lot of fun learning it. I upgraded to 2.0 using the provided usb cable, then spent last night making patches on the computer. It works great. All this talk of upgrade problems, and possibly usb issues (I'm on a mac), and I'm a little hesitant to change the cable. Problem is my amp/guitar setup is across the room from the computer. Is it ok to get a 12 ft cable, or even longer possibly? I noticed the provided cable has the little cylinder on it. Do I need a cable that has that? Has anybody sourced one that works? Thanks Quote Link to comment Share on other sites More sharing options...
jasdadgad Posted July 13, 2016 Share Posted July 13, 2016 I'm on a Mac and I use a USB 3.0 hub to breach the distance. When I do firmware upgrades though, I connect directly to the back of the Mac. Out of nervousness, I guess. Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted July 13, 2016 Share Posted July 13, 2016 USB will get unreliable if the cable gets too long. I don't like more than about 4 feet. Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 13, 2016 Share Posted July 13, 2016 I have two 4' USB cables connected with a joiner, making an 8' cable. I am using USB2.0. No problems. Quote Link to comment Share on other sites More sharing options...
jroseberry Posted July 13, 2016 Share Posted July 13, 2016 You should be fine with a 12' USB cable. I wouldn't go much beyond 15' (spec limit is 5 meters). Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted July 13, 2016 Share Posted July 13, 2016 Spec may be 5 meters but you need a good quality cable to be reliable at that. Most USB cables are not really good quality. Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted July 13, 2016 Share Posted July 13, 2016 I'm using one that's 12 or 15 feet. No problems, even recording multiple channels of digital audio. Quote Link to comment Share on other sites More sharing options...
DarrellM5 Posted July 13, 2016 Share Posted July 13, 2016 I'm using a 15' cable with no problems. Quote Link to comment Share on other sites More sharing options...
geekpimp Posted July 13, 2016 Share Posted July 13, 2016 I'm using one that's 12 or 15 feet. No problems, even recording multiple channels of digital audio. same here, 15 feet, no issues. Quote Link to comment Share on other sites More sharing options...
jroseberry Posted July 14, 2016 Share Posted July 14, 2016 Spec may be 5 meters but you need a good quality cable to be reliable at that. Most USB cables are not really good quality. I would expect that anyone reasonably serious about recording/audio would use decent cables. ;) Note: You don't need to buy boutique cables to run 15'. FWIW, I've built DAWs professionally for the past 20+ years. Many thousands of hours of dealing with computers/peripherals as it relates to audio/video. If there were an effective USB cable limit of 4' for audio interfaces, I'd certainly have experienced it. Poorly shielded USB cables can induce noise... I've seen that first hand with a Motif ES7. Quote Link to comment Share on other sites More sharing options...
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