Assumer Posted January 3, 2017 Share Posted January 3, 2017 Hey guys. I just updated to the latest version on the Helix. I also purchased some IRs and would like to install. I cannot find the editor on my mac. All I have under Line6 is the updater. Any suggestions? Thanks 1 Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted January 3, 2017 Share Posted January 3, 2017 If unable to find it, try reinstalling the software. Quote Link to comment Share on other sites More sharing options...
Assumer Posted January 3, 2017 Author Share Posted January 3, 2017 Will do. I installed the mac drivers and updated with the updater. Helix shows up under sounds on preferences however not on garageband. Helix does not show up on my mac anywhere else. Quote Link to comment Share on other sites More sharing options...
rvroberts Posted January 3, 2017 Share Posted January 3, 2017 There are 3 things to get - one is the updater. It allows you to do the second - which is update the firmware. But you also need the Editor. It does not necessarily install with the firmware. Depending what you put into the "free software download" window, depends what you see! No wonder people are confused! If you see the firmware upload, scroll down - you will probably find the editor next page down. http://line6.com/software/ I've successfully updated 3 times, and I still find this confusing - try Helix, Helix, MacOSX or whatever you use - right now the first thing I see is the editor - install that - V2.11 (assuming you are using firmware 2.11??) Your problems should go away. It must be the same version as your firmware! if you are not running 2.11 - scroll down, you will eventually find your version. Quote Link to comment Share on other sites More sharing options...
Poolguitarblog Posted January 3, 2017 Share Posted January 3, 2017 I just found to how to get the editor. Should be a download button named "Helix editor' (silly really) You use the line6 updater for software on the Helix itself. You download the helix software onto you mac and install. This feels counterintuitive but then you'll find Helix program in your Line6 folder next to the updater. http://line6.com/software/readeula.html?rid=7277 Quote Link to comment Share on other sites More sharing options...
phil_m Posted January 3, 2017 Share Posted January 3, 2017 The editor application is just called "Helix", not Helix Edit. I think sometime people overlook when they search for it because they're expecting it to be named something else. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 3, 2017 Share Posted January 3, 2017 Will do. I installed the mac drivers and updated with the updater. Helix shows up under sounds on preferences however not on garageband. Helix does not show up on my mac anywhere else. You shouldn't need any drivers for the mac. You just need the editor software. Quote Link to comment Share on other sites More sharing options...
Assumer Posted January 3, 2017 Author Share Posted January 3, 2017 Thanks for all the advice guys. Re-downloaded the latest version and it was there. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 4, 2017 Share Posted January 4, 2017 You shouldn't need any drivers for the mac. You just need the editor software. Is your comment referring to not requiring a separate driver file? The 'Helix' app for Windows includes the driver which get installed along with the Editor and the Updater when you install the 'Helix' app. I always assumed the process was essentially the same for a Mac (which I don't own). Is there no driver included with the Mac version of 'Helix' app? Can some Mac users confirm this? Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 4, 2017 Share Posted January 4, 2017 A separate Windows driver file is mentioned here: http://line6.com/support/page/kb/_/effects-controllers/helix/how-to-update-the-helixs-firmware-r776 There is no driver file necessary for Mac. The USB in/out connections happen automagically on the Mac without the need for a driver. Quote Link to comment Share on other sites More sharing options...
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