yannfoubert Posted September 24, 2018 Share Posted September 24, 2018 Hello Line6 Support, Do you have any recommandation about Mojave? Is it safe to upgrade for the Helix or shall we wait? Thanks. Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted September 24, 2018 Share Posted September 24, 2018 I'm perfectly content to let my Mac pester me to update indefinitely, and I'll never install a new OS the day it's released...the machine currently works just fine, so let the early adopters find whatever problems may lurk within the code. I have enough headaches as it is... couple weeks or a month from now if there's no screaming from the rooftops in here, then maybe I'll get around to it. Quote Link to comment Share on other sites More sharing options...
uktivo Posted September 27, 2018 Share Posted September 27, 2018 On 9/24/2018 at 6:52 AM, yannfoubert said: Hello Line6 Support, Do you have any recommandation about Mojave? Is it safe to upgrade for the Helix or shall we wait? Thanks. I'm running Mojave with my new Helix, so far.. fingers crossed... no issues but there again, being relatively new to all this, I'm not pushing the technology from either side just yet. 1 Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted September 29, 2018 Share Posted September 29, 2018 NEVER ever EVER install a new MacOS the instant it is out. Wait a while. Imho, 1 or 2 months at LEAST. Quote Link to comment Share on other sites More sharing options...
amsdenj Posted September 29, 2018 Share Posted September 29, 2018 No problems here. Quote Link to comment Share on other sites More sharing options...
spikey Posted September 30, 2018 Share Posted September 30, 2018 Cant use Mojave on this version iMac, so High Sierra it is..... And it works well with Helix. Quote Link to comment Share on other sites More sharing options...
Digital_Igloo Posted October 1, 2018 Share Posted October 1, 2018 No problems here either. QA tests with public betas as soon as they're available, so you should be good to go. Quote Link to comment Share on other sites More sharing options...
tjalsma Posted October 1, 2018 Share Posted October 1, 2018 I wish the same care was put into all their devices. I was debating purchasing a Helix literally this week but my POD HD is useless with this update and I worry that device will be left with little to no support after not too much longer. I've contacted support with virtually no response, contacted them on Twitter with no response and posted on here. Granted, I know it's a new OS but you'd think as a manufacturer you'd post on all areas possible that your device is worthless with a new official update that they had months and months to prepare for. I understand much of this is my fault but with zero response from LIne 6 even recognizing the issues, it's very frustrating. And I don't probably intend to sound as jerky as I am but I am frustrated, both with myself, and with todays customer service of relying on other users to help customers fix issues with products. With multiple products these days that offer extremely similar features and price points, if I were running a company, I'd try to differentiate myself with over-the-top customer support. I am glad Helix users don't appear to be experiencing issues with the Mojave update but I feel a little dirty spending $1000 to record with my band just because an update fell through the cracks. Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted October 1, 2018 Share Posted October 1, 2018 11 minutes ago, tjalsma said: I wish the same care was put into all their devices. I was debating purchasing a Helix literally this week but my POD HD is useless with this update and I worry that device will be left with little to no support after not too much longer. I've contacted support with virtually no response, contacted them on Twitter with no response and posted on here. Granted, I know it's a new OS but you'd think as a manufacturer you'd post on all areas possible that your device is worthless with a new official update that they had months and months to prepare for. I understand much of this is my fault but with zero response from LIne 6 even recognizing the issues, it's very frustrating. And I don't probably intend to sound as jerky as I am but I am frustrated, both with myself, and with todays customer service of relying on other users to help customers fix issues with products. With multiple products these days that offer extremely similar features and price points, if I were running a company, I'd try to differentiate myself with over-the-top customer support. I am glad Helix users don't appear to be experiencing issues with the Mojave update but I feel a little dirty spending $1000 to record with my band just because an update fell through the cracks. There are new updates for POD HD that dropped a few weeks ago. Have you tried them yet? I can't test, no longer have POD HD Quote Link to comment Share on other sites More sharing options...
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