Vic20-Ian Posted November 1, 2018 Share Posted November 1, 2018 After over 10 hours of installing and reinstalling I finally managed to get the USB Driver to install and run. Problem: Workbench installs fine Line 6 Monkey installs and updates fine but reports no USB Driver Windows Device Manager reports corrupted or incompatible driver when usb interface is plugged in The solution: Click Start, Type Core, Select Core Isolation and run, turn off the Memory Integrity then reboot. The driver then miraculously functions fine. Line 6, please pin this somewhere as it was incredibly hard to find a solution and please see if the issue can be addressed. 3 1 Quote Link to comment Share on other sites More sharing options...
es345tds Posted March 8, 2019 Share Posted March 8, 2019 I have been using the Helix since 2017 and I have always gotten this error message when plugging in the USB from the Helix (thru all of the Helix updates). Is this the same fix for Windows 7? (yes I have put in a ticket on this problem with no resolution) Quote Link to comment Share on other sites More sharing options...
dannysummer1988 Posted April 19, 2019 Share Posted April 19, 2019 You absolute legend been trying to solve this for weeks and this fixed it straight away. 1 Quote Link to comment Share on other sites More sharing options...
echooff3 Posted August 11, 2021 Share Posted August 11, 2021 Thank you so much!!! Quote Link to comment Share on other sites More sharing options...
chzwizz Posted December 21, 2021 Share Posted December 21, 2021 THANKS! Probably means the Line6 driver has bug in it that they should find.. (probably some bad memory pointer...) But thanks!!!!! Quote Link to comment Share on other sites More sharing options...
Patchy007 Posted December 28, 2021 Share Posted December 28, 2021 Thankyou for this, you are a Legend. Have been struggling with HX Stomp and new PC for 2 days now, finally found this and now back up and running. Thanks!!! Quote Link to comment Share on other sites More sharing options...
Radmetalmonk Posted March 5, 2024 Share Posted March 5, 2024 Thank you so much for this, solved my problem. Windows 11 home x64 POD x3 Live Quote Link to comment Share on other sites More sharing options...
mrname Posted March 12, 2024 Share Posted March 12, 2024 Does turning core isolation off make the computer vulnerable to viruses? I had the same problem with my X3 Live not being recognised by my PC, turning the core isolation off worked as recommended above. My question is, should I turn the isolation back on now? Or will that stop the drivers from working? Also, I noticed on the Line6 software downloads page, that Windows 11 (what I'm running) isn't listed in the drop-down menu. I went for Windows 10, maybe that has something to do with the drivers not working? Edit: I can't turn the isolation back on. I guess I would have to uninstall the Line6 drivers to be able to do so. Quote Link to comment Share on other sites More sharing options...
juanmnasa Posted December 30, 2024 Share Posted December 30, 2024 Vic20-Ian i just love you man. You are a LEGEND!!!! Quote Link to comment Share on other sites More sharing options...
ashasha3 Posted April 7 Share Posted April 7 On 3/12/2024 at 10:50 AM, mrname said: Does turning core isolation off make the computer vulnerable to viruses? I had the same problem with my X3 Live not being recognised by my PC, turning the core isolation off worked as recommended above. My question is, should I turn the isolation back on now? Or will that stop the drivers from working? Also, I noticed on the Line6 software downloads page, that Windows 11 (what I'm running) isn't listed in the drop-down menu. I went for Windows 10, maybe that has something to do with the drivers not working? Edit: I can't turn the isolation back on. I guess I would have to uninstall the Line6 drivers to be able to do so. No, you can't turn it back on without uninstalling the drivers. I went through and deleted them manually by changing the ownership of the folder and now workbench won't work even with a Helix as the Variax controller (I was hoping that the drivers were just for the regular VDI adapter). And this isn't just a case of me worrying about good practices and the fact that core isolation is a cyber concern....I have several apps that crash every time that I try to start them if core isolation is disabled. You all want to talk about how hard it was to figure out to disable it to make workbench work...it was even harder to figure out why these apps were crashing my system. I have 4 variax guitars....I know that kind of defeats the purpose of the variax technology, but I'm kind of in a tough situation here. Do I keep my computer vulnerable and not able to use apps and be able to use workbench or do I say screw it and don't update my guitars anymore? How about Line6 just update the driver? Variax is still being sold on the Helix so it should be a supported feature. I think that they are still selling the Yamaha version of the guitars. Quote Link to comment Share on other sites More sharing options...
ashasha3 Posted April 7 Share Posted April 7 Update....looks like they do have core isolation drivers for the Helix up on the Line6 website. https://line6.com/software/index.html You may be able to just install them overtop of the current ones or do like I did and rip them out, whine, find the new drivers and then install them. Seems to be working so far. Quote Link to comment Share on other sites More sharing options...
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