rwinking Posted April 26, 2020 Share Posted April 26, 2020 Anybody experiencing any clipping with the new firmware? I run a Synergy 2 preamp out of my Helix Rack and maybe it is coincidence butall of a sudden when I am in really high gain territory I am hearing an electronic clipping. Since I am using it in FX Loop I, I can now see the clipping in the icon as it is red almpst all of the time. thanks rick Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 26, 2020 Share Posted April 26, 2020 Did you restore your Global Settings after updating? Quote Link to comment Share on other sites More sharing options...
rwinking Posted April 26, 2020 Author Share Posted April 26, 2020 Not sure how to do that and didn’t know I needed to. Would something in the global settings create the clipping? That would be great if the solution is so simple! Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted April 26, 2020 Share Posted April 26, 2020 The Global Ins/Outs provides a way to set your output level to either mic or line on the XLR output and line or instrument on the 1/4" output. You'd need to check what level your Synergy expects. As far as clipping on the new firmware...I haven't had a problem. But then I'm not sure there's a whole lot of folks using a preamp on their outputs from the Helix. Of course anyone that comes out of the Helix direct into a mixing board has the preamp on their mixer channel, but that gets gain staged at the mixer to provide appropriate headroom without clipping. Quote Link to comment Share on other sites More sharing options...
MartinDorr Posted April 26, 2020 Share Posted April 26, 2020 It may not apply, but there is a bug fix in 2.91 for a merge path mixer issue introduced with 2.9 that raises the output signal level. For presets with parallel paths, the Mixer > Merge block would boost signals by 3dB—FIXED just another possibility for why there might be a different behavior going from 2.8x to 2.9 Quote Link to comment Share on other sites More sharing options...
CraigGT Posted April 26, 2020 Share Posted April 26, 2020 Go to restore backup in HX Edit and uncheck everything except Globals then do the restore. As DunedinDragon said, your loop send levels are set in Globals and will have been reset. Craig Quote Link to comment Share on other sites More sharing options...
rwinking Posted April 26, 2020 Author Share Posted April 26, 2020 Thanks everybody. You guys are great. I totally forgot that the update changes the globals, I looked and yep, I needed to not do a global restore but just change the loop setting on FX 1. You all saved me hours of frustration and swapping out tubes, cables, etc. rick Quote Link to comment Share on other sites More sharing options...
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