crackling sounds using presets created with Helix Floor

[PaulTBaker]

I am a beginner in working with DAW's (Reaper 7)  and just started using Helix Native.  I have been using Line 6stuff since the early pod days, then the HD500X, and now Helix for almost as long as it has been out.  So I feel confident using Helix, the DAW and Native, not so much.  To complete my workflow, I am using the Berhinger XR18 as my interface and have Adam Audio TV5 (?) studio monitors coming out of the XR18.  Also a Dell Precision 7520 32GB of RAM.

 

In Native, I am using a preset that was created in the helix floor.  It is pretty loaded because it is meant to be a "catch all" preset.  When I use the preset, I will get crackling sounds (almost like clipping).  Lowering the levels does not seem to help, however, deleting some of the block in the preset does or at least it seems that way.

 

Am I correct in thinking that the preset may be too "full" and over reaching the capacity of my workspace?  I am very interested in everyone's thoughts on this.

 

Thanks.

 

[silverhead]

I would try leaving your Behringer out of the picture and using your Helix as the audio interface. Connect your monitors to the Helix audio outputs. Configure Reaper to use Helix and its ASIO driver. Let us know if problems persist.

[rd2rk]

On 7/5/2024 at 11:35 AM, PaulTBaker said:

I am a beginner in working with DAW's (Reaper 7)  and just started using Helix Native.  I have been using Line 6stuff since the early pod days, then the HD500X, and now Helix for almost as long as it has been out.  So I feel confident using Helix, the DAW and Native, not so much.  To complete my workflow, I am using the Berhinger XR18 as my interface and have Adam Audio TV5 (?) studio monitors coming out of the XR18.  Also a Dell Precision 7520 32GB of RAM.

 

In Native, I am using a preset that was created in the helix floor.  It is pretty loaded because it is meant to be a "catch all" preset.  When I use the preset, I will get crackling sounds (almost like clipping).  Lowering the levels does not seem to help, however, deleting some of the block in the preset does or at least it seems that way.

 

Am I correct in thinking that the preset may be too "full" and over reaching the capacity of my workspace?  I am very interested in everyone's thoughts on this.

 

Thanks.

 

 

Reaper>Options>Preferences>ASIO Device Settings>ASIO Configuration

Set the Sample Rate to 48k (or 44.1, whatever the Behringer prefers) and set the Buffers to 128.

That should fix the problem and result in a latency of <>13.4ms. 

If YES THEN you can try lower Buffer settings which will result in lower latency.

If NO THEN Try using Helix as the interface. That usually results in worse latency, but if it cures the crackles you know where the problem lies.

 

ALSO - Google OS Optimization for DAW/Audio. All of the Interfaces I know of have a section either in the manual or on the Mfrs website on this process.

EXAMPLE:

 

Windows: How to set up and optimize a Digital Audio Workstation – Steinberg Support

[datacommando]

On 7/5/2024 at 6:35 PM, PaulTBaker said:

To complete my workflow, I am using the Berhinger XR18 as my interface

 

Hi,

 

You didn't say if you had used the XR18 previously for recording, because as I understand it the USB port can handle 18 audio channels and 16 MIDI simultaneously, but it does require the specific Window multi-channel driver. It is available from the Behringer product page, if you don't have it installed already.

 

Hope this helps/makes sense.

[PaulTBaker]

Thank you all for your great responses!  You guys do a great service for this community.

 

I use the XR18 as my interface because I have been using it.  (I know, let's don't get to the discussion of "because I've always done it that way" HAHA).  I have used the XR18 to record live band recordings and it can record up to 18 channels simultaneously.   I have successfully used the helix into the XR18 to record.  That uses the presets on the helix.  I use the Relay 10S (?) and use the direct out to another XR18 channel.  That is the "raw" channel that gets recorded in case I want to reamp with Native.  It is the reamping (if I'm saying that correctly) with Native that was causing the crackling. 
 

Thank you for the settings info, I will see what I have and try those if they are different, and Data, yes I do have the correct Berhinger drivers loaded.

 

Something to add to my question of could the amount of "stuff" in the preset pushing the limits of my computer.... I read in another thread where in Native, depending on the power of the computer, you could actually use more DSP than what is in Helix.  That makes sense.  So, to me, it would also make sense that if the power of the computer is limited, that could cause problems with Heavy DSP presets coming from Floor being used in Native.

 

Again, thanks everyone for the advice!