aaronlyon Posted August 4 Share Posted August 4 Well, it launched, but I'm stuck on "Authorizing your computer..." Maybe Line6 servers are slammed? Quote Link to comment Share on other sites More sharing options...
aaronlyon Posted August 4 Author Share Posted August 4 Dammit. Now my older Helix Native plugin won't authorize either! Dead in the water... Quote Link to comment Share on other sites More sharing options...
fchelix Posted August 4 Share Posted August 4 Same here... No NATIVE products are working Quote Link to comment Share on other sites More sharing options...
Troostheiden Posted August 4 Share Posted August 4 I have exactly the same both with Stadium Native and Helix Native... The new Stadium Native is probably a success to big to handle for the line6 servers Quote Link to comment Share on other sites More sharing options...
pbbeck Posted August 4 Share Posted August 4 Great roll out. Mine is stuck on authorization. 1 Quote Link to comment Share on other sites More sharing options...
danielgrieff Posted August 4 Share Posted August 4 I just found this forum post while trying to create a support ticket. I see that other people have the same issue, so I guess it's a server-side problem, not our software/hardware. Quote Link to comment Share on other sites More sharing options...
Klaim Posted August 4 Share Posted August 4 Stuck on authorisation too XD Quote Link to comment Share on other sites More sharing options...
Klaim Posted August 4 Share Posted August 4 Correction, it unlocked while I was writing my previous message, but it took a LOT of time Quote Link to comment Share on other sites More sharing options...
Tiziano149 Posted August 4 Share Posted August 4 Same issue!!! Exactly this. Incredible, I tried it, now it won't authorize Stadium Native and then it even Unlicensed my Original Helix Native, I can't access my Presets and both plugins are basically bricked! WTF!!! I hope for a solution in the next few hours, this is a professional tool. This is unacceptable. Quote Link to comment Share on other sites More sharing options...
DdC441 Posted August 4 Share Posted August 4 (edited) Mine is stuck on a blank green screen. I entered my login info, switched to another screen, and came back to find it blank. I can't tell if it's still authorizing or not. Meh! Update: It registered and started the plugin after rebooting the computer. I did not have to reenter my login info. Guess it was just a server overload. HTH Edited August 4 by DdC441 Update: Registered and is running 1 Quote Link to comment Share on other sites More sharing options...
micklerd Posted August 4 Share Posted August 4 Adding to pile: stuck on the authorization page, too. Also, when I used the link to download the software after I purchased it, it sent me to the old Helix Native download link: Quote Link to comment Share on other sites More sharing options...
danielgrieff Posted August 4 Share Posted August 4 (edited) Yeah, I just got in. Does it look a bit different to what everyone else expected? I just watched the launch video, and I dont see quite a few of the things in my DAW, now that I'm finally in. EDIT: nevermind! I found everything (with difficulty!) Edited August 4 by danielgrieff I deciphered the interface Quote Link to comment Share on other sites More sharing options...
aaronlyon Posted August 4 Author Share Posted August 4 Auth is fixed here. Quote Link to comment Share on other sites More sharing options...
Troostheiden Posted August 5 Share Posted August 5 On 8/4/2026 at 10:12 PM, Troostheiden said: I have exactly the same both with Stadium Native and Helix Native... The new Stadium Native is probably a success to big to handle for the line6 servers It is fixed now for me.... Quote Link to comment Share on other sites More sharing options...
madteto Posted August 5 Share Posted August 5 Running right now! Quote Link to comment Share on other sites More sharing options...
bbehrens Posted August 5 Share Posted August 5 LOVE the DEMO. No problems so far, but I only have the demo. Also, the DEMO is confusing, it sounded to me like there is a 15 day fully functional trial. BUT, the fully functional trial is limited (5 Amps/Cabs, An EQ, An Compressor, etc, etc, etc.). I think Line 6 would have wet more appetites IF they had released a fully free limited version and a FULLY Functional 15 Day limited time version. Just my opinion tho. Can't say that Line 6 listens to their customers these days too well. Ooops, I should have said YAMAHAHAHAHA. Looking to buy Stadium NATIVE, but am a little more cautious these days (since I am STILL awaiting EXPAND D-10 (HAHAHAHAHA). Quote Link to comment Share on other sites More sharing options...
amsdenj Posted August 5 Share Posted August 5 I have experienced occasional plugin hangs for quite some time when running Helix Stadium Native on an M2 MacBook Pro with Tahoe 26.6 in MainStage. It appears to recover after some time. At first I thought it was crashing, but it appears something is looping and eventually stops. It seems the biggest change from Helix Native is the Agoura amp models with their Hype control and the convenient Focus view. Certainly a welcome addition to the Line6 product line, and a no-brainer purchase for me. Quote Link to comment Share on other sites More sharing options...
SmackedActor Posted August 6 Share Posted August 6 Downloaded Stadium Native, installed it and trying to run it inside Studio One. When I try to sign in to Line 6 account it says incorrect username or password while I'm 100% sure I'm using the right credentials. I tried logging into Line 6 with browser and even telephone and that works. Anyone has the same problem? I tried re-installing with firewall and antivirus off and removing the plugin and appdata content but to no avail... Quote Link to comment Share on other sites More sharing options...
bbehrens Posted August 12 Share Posted August 12 Make sure that your computer is authorized using Line 6 Central. Your computer should show up in the interface and you will be required to log in there, if you have not done so already. Also, the registration is a little odd as it defaults to the FREE Limited version. But it sounds like a registration server issue. I hope that you at least tried it twice and on different days and times of the day just in case it was a Line 6 web site issue. Otherwise, it should be straight forward, otherwise you may need to to open up a Support Ticket. You can click on the "?" question mark in the top right corner of the Helix Native UI dialog, Click on Support, which should take you to the Line 6 Support page (https://line6.com/support/), and be sure to see if anyone else has had a similar problem by searching the support site, otherwise, there is a Support Icon in the middle of the page somewhere on the Support page, which should take you to the Line 6 Support Tickets page (https://line6.com/support/tickets/), Scroll down to the tag with the wrench on it and under it says "Support Ticket", then there is a link under support ticket in the text "support ticket" that you can open to open a Support Ticket. Hey, I didn't design their web site. Quote Link to comment Share on other sites More sharing options...
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