Well, I have to change my grading from a "5/5" to a "4/5" on this JTV-59. Picked it up used from Guitar Center for $699 a few days ago, haven't had much time to mess with it. It plays pretty good, but I have noticed open chords kept playing out of tune and I had to really relax my grip. Sure enough individual notes were way sharp on an otherwise tuned string. Also I had a bad buzzing on the 9th and 10th frets on the middle strings. Also found the magnetic pickups to be very harsh and muddy.
Well, I busted out my tools and got to work. The truss rod was completely loose, no tension. The pickups were way close to the strings, the action was actually pretty good at about 5/64" on the bass side and 4/64" on the treble side. Well it would seem the person before me was trying to put way too much relief into the neck to account for a VERY HIGH 11th fret which was causing the major buzzing. Rocking the frets there were a few that were a tad high, but this one was WAY high.
Busted out the wrench and tightened the truss rod, about 1/4 turn after I felt tension. Checked the action, needed to be raised. Played some more and yeah, buzz city in the 9th/10th frets. Busted out my trusty file, ground down the high fret, crowned and polished it, and now no more buzzing. Decreasing the relief in the neck also slightly lowered the strings at the first fret, and now the guitar plays in tune all up and down the neck. Intonation was good, didn't have to change it. String height I had to tweak due to the neck tweaks, but kept it around where it was, felt good. Lowered the pickups and they seem much improved, but still need to tweak the height a bit. They measured at 12.5K neck and 13.5K bridge for anyone interested. I check the fretboard radius, and it came in at 14 inch. The strings at both the bridge and the nut followed the radius perfectly, so no issues there.
So any guitar is going to need a setup, doesn't matter if it costs $100 or $5,000, due to player preference. But a $1,000 guitar that was borderline unplayable due to this high of a fret and having to tweak around it is not acceptable. The rest of the quality of the guitar is very good, but I am disappointed to have to put so much work into getting this thing playable. A $200-500 guitar - sure. But a $1,000 guitar? Shouldn't need to be grinding on frets. I have a Korean Schecter Hellraiser that didn't need anything but a few tweaks based on my personal preference, and that's about an $800 guitar. The JTV plays excellent now, just as well as any of my other guitars, but I can see why the person who had it before me traded it in - it was in barely used condition, still had the plastic covering the truss rod and rear control covers. Even had picks, strings, capo, and string winder in the bag. It's obvious they bought it, couldn't get it dialed in properly (can't blame them), and said screw it.