Geekydaddy

Freman's new preset pack is STELLAR. Even comes with IR's. I purchased IR"s previously to this pack which I don't need to use now (could have saved that and put it towards the FREMAN pack). I had to pay in Canadian funds which put me close to $70.00 :( :( :( But worth it !

YEP !

Disconnect all of your Line 6 gear and close down all Line 6 programs. Go to Start > Control Panel > Programs and Features > Line 6 Uninstaller After you run the Line 6 Uninstaller, reboot your computer. Go to Line6.com/software Under -All Products- select Helix Under -All Software select Drivers Under -All OS- make sure your operating system is selected Click GO Click GET DOWNLOAD Do not run it, just SAVE it Go to your Downloads folder and find the drivers installer - Right click on it and select 'Run As Administrator' Reboot your computer again after reinstalling the drivers Go back to Line6.com/Software to download and re-install Line 6 Updater Put your Helix into 'update mode' by holding down footswitches 6+12 while powering on, then connect to computer, Launch Updater and reinstall the flash memory.

I had issues with 2.01 also. Opened support ticket. Support contacted me with the following...

Tech support emailed these instructions which were concise and may help others. My issue is the USB port on Helix. It is going back to SW. Disconnect all of your Line 6 gear and close down all Line 6 programs. Go to Start > Control Panel > Programs and Features > Line 6 Uninstaller After you run the Line 6 Uninstaller, reboot your computer. Go to Line6.com/software Under -All Products- select Helix Under -All Software select Drivers Under -All OS- make sure your operating system is selected Click GO Click GET DOWNLOAD Do not run it, just SAVE it Go to your Downloads folder and find the drivers installer - Right click on it and select 'Run As Administrator' Reboot your computer again after reinstalling the drivers Go back to Line6.com/Software to download and re-install Line 6 Updater Put your Helix into 'update mode' by holding down footswitches 6+12 while powering on, then connect to computer, Launch Updater and reinstall the flash memory.

The new updater and editor are loaded into the same download are they not? They extract together and load separt shortcuts onto desktop. MAybe the 9/10 switch portion gets missed by some ?

Just worked with Sweetwater tech (on remote access) . Doing an RMA : - ( ::::::

But the beans..... LOL. Yeah Sweetwater will do an RMA but I have to drive several hrs to swing it. I live in the boonies :( Want to make sure there is nothing else I can do.

No. Tried Helix on Asus laptop and have same issue

L6 updater doesn't recognize Helix. Nor does product registration on L6 site. tried different cables too.

No

Opened support ticket which prompted product registration which L6 site couldn't recognize Helix either.

Yes. Tried 3

Could the USB port on the Helix be fried ?

Tried all 6 ports. I've uninstalled/reinstalled 6 times. The updater does not see the Helix.

I was able to install the FW to the Helix with no problem. Powered unit down for a while. Tried to reconnect to my PC and the Updater AND editor dont see the Helix now. tried uninstalling/reinstalling Updater and Editor several times to no avail. Yes I did the 9/10 reboot. Also tried the 10/11.

YEah it works witht he stock patches. Did the 9/10 reboot. Maybe I'm holding my tongue wrong ?

LOL.... yes. and everything in between. Installed 2.01 "successfully". Had the editor opened. shut down Helix for a while. Turned back on, Helix is no longer recognized by L6 software. Tried everything to re-establish connectivity.... to no avail. Even tried rolling back to previous FW. Almost like my Helix USB is bricked OR it's a a software glitch. I've owned a Kemper and an Amplifire with no problems updating software....Also owned two HD's and a Firehawk and had problems with L6 software on all of them. My son repairs electronics (mostly computers) for a living. His comment to me tonight was that L6 software is glitchy.

Installed 2.01 "successfully". Had the editor opened. shut down Helix for a while. Turned back on, Helix is no longer recognized by L6 software. Tried everything to re-establish connectivity.... to no avail. Even tried rolling back to previous FW. Almost like my Helix USB is bricked OR it's a a software glitch. I've owned a Kemper and an Amplifire with no problems updating software....Also owned two HD's and a Firehawk and had problems with L6 software on all of them. My son repairs electronics (mostly computers) for a living. His comment to me tonight was that L6 software is glitchy.

Kinda same issue here. Updated to 2.01 fine. Powered Helix off for a while. Now my PC doesn't recognize Helix. Tired ALL avenues. Grrrr

Sure would like to see this in an update :)

QSC K10 here. Works right fine !

What I miss most about the HD500X is the ability to assign and switch multiple FX with one foot switch ... changing from a lead style delay/verb to a rhythm one. Yes I can create a different patch but being able to change with one footswitch was awesome. I find the Firehawk a bit warmer than the HD.

Have you opened a support ticket ? I just got my VX but haven't recorded with it yet. Sounds like I better wait ...

Key info. Thanks ;)