paul4170

OHHHH YEEEAAAHHH !!! Thanks so much Line 6 !

Sweetwater is out of stock again !! Cabbage Patch dolls all over again !

My opinion on this, but Frank is Operations and not support. This is a support forum. I wonder if this is a factor.

New Update fixes this issue !! HELIX FIRMWARE v1.04.3 RELEASE NOTES IMPORTANT! Before restoring your backed up presets to Helix, you must first install the latest version of the Helix application! Helix v1.04.3 is a free firmware update that includes fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update! It is also recommended that you back up your current presets by using the Helix application to create a preset bundle, allowing you to install new presets as part of the update process. The easiest way to perform the update process is by installing the latest version of Line 6 Updater. Once you've connected Helix to your computer via its USB port (hubs are not supported), Line 6 Updater will recognize the unit and take you through the update process. The Line 6 Updater application may be downloaded here: http://line6.com/software/ BUG FIXES In rare cases, engaging the expression pedal toe switch may cause the 1/4" and XLR outputs to stop passing audio, while the rest of the unit appears to be functioning normally. Audio could only be restored by turning Helix off and back on again —FIXED General stability improvements Other minor bug fixes and optimizations RESETTING HELIX GLOBALS IMPORTANT! This procedure will completely overwrite all existing presets and setlists, as well as clear all user IRs and reset all global settings! Back up your presets and IRs before proceeding! Turn off Helix. While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…†to appear and let go. Known Issues Assigning a custom label to the EXP Toe Switch scribble strip disconnects wah blocks Position parameter from EXP 1; can be manually reassigned Pressing BYPASS while viewing the Model List > Looper category can invert Looper footswitch behavior Saving a preset to a new destination may display the wrong preset name until it's reloaded While a loop is playing, changing from a preset with the Looper block on Path 1 to one with the Looper block on Path 2 may cause a small portion of the recorded loop to play Minor pops and clicks may be present when Helix is streaming audio from a Mac® running OS X 10.11.1 (El Capitan) Minor pops and clicks may be present when Helix is streaming audio from an iOS® device running iOS 9 with Apple® Camera Kit Importing a Helix bundle while streaming audio over USB may cause the Helix application to disconnect In rare cases, Amp+Cab or Cab > Dual parameter graphics may overlap the action panel buttons while in Pedal Edit mode Changing a delay with note subdivision time will unsync resultant delay time from Preset/Global BPM

You can buy one of these, and just use the nut. http://www.parts-express.com/neutrik-rean-nys2122-1-4-mono-jack-switched--092-120 or if you prefer Ebay, you can get a 6 pack and have some spares. http://www.ebay.com/itm/Lot-6pcs-of-Plastic-Hex-Nuts-black-use-with-1-4in-Cliff-Jacks-S2-Sockets-/381362872535?hash=item58caffa0d7:m:m2jwBa2HZbg5HiGoU2YHG1g

I dont think it matters what version backed it up as long as you do the restore portion using the latest Helix application. I am assuming that by doing this it will format your previous presets to accommodate the newly added effects and changes/fixes from this firmware update.

The Helix does not use the Monkey software. You need to use the Line 6 updater application. It is in the downloads section under Helix at: http://line6.com/software/

dont know how many they have, but samash.com shows in stock as of today. If anyone is on the lookout there ya go.

i saw the one in this post .. it has a picture too. http://line6.com/support/topic/15978-sending-it-back/?hl=scribble

He's right, they sold 5 units open box in the last three days. search completed listings. there are no active ones because they close them when they sell on the store website as well.

Turn off Helix. While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…†to appear and let go.