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For the 2nd time in a year I cannot boot my M20D. When I fire it up, first the Line6 logo appears for a moment and then the screen with the spinning boot-up icon appears. I left it on for about 30 minutes and it never resolved booting, it just remains on the boot screen with the spinning logo. I shut it off, waited about 10 seconds, then tried again. Same deal. I tried 4 times, over about 2 hours, to get the M20D to boot. I tried with and without the SD card plugged in. I am not using wireless and am powering the unit through a nice power conditioner. I am on firmware 1.20. I have about 8 mics plugged into the unit, where they have been plugged in for about 4 months without ever having been removed. It has booted up just fine in this configuration twice a week for the last 4 months. Has anyone else had their M20D get stuck while booting up? Any known remedies for this issue?

I bought a refurbished Firehawk FX that always boots into a weird menu. I'm not able to exit the menu, nor I can perform the factory reset. I've tried updating the device to different version multiple times on two computers but the problem persists. I'm aware that this menu is propably the so called update menu I've heard some people talk about which is supposed to be opened by pressing A+C buttons when powering up, but I haven't seen any pictures of it anywhere so I can only guess. So I took a video: Should I assume my Firehawk is broken? I can still return the device. EDIT: Each time I've performed an update, the updater has indicated that the updates succeeded.

My Line 6 HD500X is not starting after I switch on the power. Line 6 Logo appears, stays for some seconds, the logo change to a big blue block and then fades away. Line 6 Logo appears again. This keeps happening in a loop. This happened while I was downloading tones from my laptop. How can I reset the HD500x?

Hi A few days ago and all in a sudden, I switched on my pod hd and the screen was stuck in repeating the logo. The device cannot start, and the computer does not recognize that it is connected. https://we.tl/t-XCUB7UuWMy Can someone help? Thank you

I have posted on this subject before, but now it's to the point where it's intolerable. I normally use the L6 link to my HD500. I used to fire up the pod first, then the amp. After a while it started to hang up during it's startup routine, and when it did that I'd get no sound. I'd look at the lights, and sometimes they were all lit, sometimes none were lit, or sometimes I'd see the wrong combination of lights. And it does this to this day, only more often. After some experimentation and reading something Line 6 wrote, I changed my routine to starting both devices separately, then connecting the L6 link. If I got sound, I could then plug in the L6 link too and everything was rosy. For a while this worked. When the problem resurfaced, I resolved to employ a shut down routine where I'd go to standby, then unplug the L6 link, then wait, then power off, then unplug from the wall. (powering up still required keeping the L6 link unconnected at first) This worked flawlessly for a while, but now it too fails quite often, and any time I don't get the sequence EXACTLY right it seems to always fail. Once the thing fails to initialize correctly, I have no choice but to restart it, and it usually fails 5-15 times after that before eventually starting. I've done a factory reset so many times I could puke. I've flipped the power and standby switches with it unplugged ad nauseum. I have exceptionally clean and uniform power PLUS a power conditioner, so it's not that. When working correctly, I believe the lights and relays go like this when the power switch is thrown: 1) all on; 2) all off; 3) coinciding with the last amp setting (prior to connecting the L6 link). when having the issue, it usually makes it to step 1 or step 2 and hangs there--and I get no sound. A couple times it's even gone to step 3 and looked right but still no sound--but I think in those instances I was doing the multiple restarts in fairly rapid succession. I'm at wits' end, but I figure that were I to ship it to Line 6 they probably wouldn't witness the problem (remember, it's intermittent). Below is a similar thread I did earlier in the problem's evolution. Anybody out there encounter anything like this? Thanks for reading!!!

Good morning, Last night, while I was using the V 30 spider with the FBV express markII footswitch, it stopped running, I tried turning it off and back on it, but it was fixed on the "line6" boot screen. I obviously tried to disconnect it from the footswitch and terminal I use to modify presets via the special "spider remote" android app and reinstall the firmware with the "Line6 updater" program, but none of these procedures restarted the device. Precisely by connecting a device to the Aux output, the amplifier works as a "speaker" while remaining fixed on the aforementioned Boot screen. I would like to know if there is a solution beyond the service thanks for collaboration Best regards Antonio Curzio Delle Piane

Last weekend, I connected my HD400 to my laptop for the first time in a VERY long time. Line 6 Monkey told me there were updates. So, I figured why the hell not. So, I told them to run. While the update was being performed, Line 6 Monkey popped up an error message saying it had encountered an error and would be shutting down. When the update started, it said that the FULL update should be run uninterrupted so I left the HD400 sit with it saying DOWNLOADING.... for a couple hours. I came back and it was still like that so I assumed that things got messed up and I'd have to start over so I powered it down. Only thing is, now it won't power back up properly. I get a message that says DSP BOOT ERROR then NOTHING!!! I've tried resetting to factory settings. I've tried using different cables, USB ports etc and nothing. Please help. Can someone tell me where to go from here to fix my HD400?