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Tap/tuner Button Misfiring
undeceived posted a topic in POD HDHey, everyone. I've had an HD500 for about a year and a half and recently the tap/tuner button started misfiring. What I mean is that sometimes when I press it once, it registers as two times, making the tempo insanely fast. Also sometimes when I hold it down and it goes to tuner, it will register contact, when I release it, so then it exits tuner mode. Is there anything I can try to do before sending it in for repair? Any ideas would be appreciated.
Using Line 6's Technical Support System
Line6Tony posted a article in General FAQThe goal of Line 6's Technical Support System is for all Line 6 users to be able to get the most out of their Line 6 gear. Over the past few years, we have developed our online support system to include not only specific tools to find answers with, but also the opportunity to enjoy the collective experience and expertise of the enormous family of users keen on offering their expertise, as well as offering up tips and tricks for using your Line 6 gear. So how does this system work? When you have a technical support question, and you can't find the answer in your product's manual (found at http://line6.com/support/manuals/), our system gives you four options: Search our Knowledge Base for Line 6-authored information and video tutorials. Review previously answered threads using our keyword search tool. Ask a question within your Line 6 products' community forum. Posting your question tells our online community that someone is looking for help. Contact our support staff directly at http://line6.com/support/ with a support ticket or a phone call. For registered product owners, Line 6 is pleased to provide technical support free of charge. If your product is not registered, you still have access to our other resources that can assist you 24/7. Please CLICK HERE to register your Line 6 products. German FÃ¼r registrierte Besitzer eines Line 6 Produktes freuen wir uns Ihnen gratis Telefon und Email UnterstÃ¼tzung zur VerfÃ¼gung stellen zu kÃ¶nnen.. Sollte Ihr Produkt nicht registriert sein so haben Sie immer noch die MÃ¶glichkeit unsere online Resourcen 24/7 zu Rate zu ziehen. Wissens Datenbank Video-Tutorials Forum Gemeinschaft Produkt Mandbuch Bitte CLICKEN SIE HERE um Ihr Produkt zu registrieren. French Pour les propriÃ©taires de produits enregistrÃ©s, Line 6 est heureux d'offrir un soutien tÃ©lÃ©phonique et e-mail gratuitement. Si votre produit n'est pas enregistrÃ©, vous avez toujours accÃ¨s Ã des ressources qui peuvent vous aider 24/7: Base de connaissances Tutoriels vidÃ©o Forum CommunautÃ©s Manuels du produitct S'il vous plaÃ®t CLIQUEZ ICI pour inscrire vos 6 produits Ligne.
What is a Support Ticket?
Line6Tony posted a article in General FAQQ: What is a support ticket? A: A support ticket allows you to directly correspond with a Line 6 Support Representative via email. An email will be sent to you from Line 6 containing a link to your ticket when a Line 6 support representative responds to your ticket. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Your tickets can be found at http://www.line6.com/account/tickets/view/. Note: Support tickets are generated from our internal system here at Line 6. Some email hosts will automatically route the support ticket email to SPAM or junk folders. If you've been notified by a support representative that a ticket has been issued to you, but you cannot find it in your email inbox, please check all SPAM and junk folders.